Here's a Blog Entry by our very own Help Desker Missy R.!

Just another exciting day here at Zappos.com, but today was different, by taking a field trip downtown to the Henderson Police department with Missy R.. Now, don’t get any ideas…Missy was not being arrested, nor was she getting in any type of shenanigans this time! We all know how she loves to surprise people, but today she wanted to surprise the Captain and her friends.

Earlier in the year we had a few of the Henderson’s Finest, that serve and protect the Zappos community, visit our Corporate office. They were interested to see our culture and the workplace we have created live in action. During the visit not only did they tour our offices but they wanted to encourage core value #3 and “Create Fun and a Little Weirdness” by participating in a skit that could only been completed with their participation.

In return, Missy surprised all the wonderful officers with a Zappos Monopoly game and a Zappos custom back pack. Why? Because we like to Build a Positive Team and Family Spirit throughout our community!

Zappos.com salutes these brave men and women for the work they do. The next time you see members of the Henderson Police department know that they are Passionate and Determined to help you!

Sláinte

Our very own Katrina J., British CLT-Bringer of WOW, created this fine work below to represent our culture in poetry.

Here at Zappos, we have a special way,
It's called the the 10 core values and it helps us every day.

One of course, is the "Service WOW"
If you are really good at it, we award you a C.O.W (cultivator of wow
award)

Number two, You're in the drivers seat
Embracing change, we think is pretty neat!

Do you fit in with number three? please read on and you will see.

If you want to shave your head and have a race to grow a beard,
Then you're creating a little fun and are hopefully a bit weird!

Be adventurous, creative and open minded as well, is number four, if
you can't tell?

Now we are at the middle and it's about keeping our brains fed,
Pursuing growth and learning, will help us stay ahead.

As for number six, we won't keep you out of touch,
It's open and honest communication, that will help us build our trust.

Team and family spirit is the next one to keep in mind.
With picnic's and parties, where we all have a good time.

Doing more with less got us where we are today,
so, number eight is really great, making your idea's our Way!

It's number nine, I hear you determined to shout!!
And of course it's the Passion, which is what we're all about.

So now we reached the last one, what could we have left out??
Ten wonderful core values that makes Zappos what we are all about.

We like to remember where we came from and how far we have to go,
So being humble, is the last core, to keep in mind,
As we spread a little happiness to all of mankind.....

The Zappos slogan is "Powered by Service". Everything that we do is focused with our customer in mind. In fact, our call center has an entire team, called quality assurance, which focuses on making sure our customers' experience is the best it can possible be.

This week our QA team went around the office and surprised some of the employees that received the top customer service scores for the current period.

You may know Jason Lee M. from the blogs, or you may know him as the super tall handsome devil from the Video Descriptions. Either way, he's looking for talent to help take his Video Content department to the next level. If you think you have what it takes, contact us at Jobs.Zappos.Com !

CLICK ME CLICK ME CLICK ME!!!!

In conjunction with a tweet up, Zappos held the final table of their poker tournament at the Inn Zone. Over the last several weeks, employees have been playing several qualifying tables in order to make it to the final table. This was the 2nd poker tournament Zappos has held.

There was a good crowd of Zappos employees at the Inn Zone cheering them on. Joe A., who was the runner up in the last event, was able to outlast everyone else and take home the trophy. Congratulations Joe!