City Hall Update

It's been a little over a year since we first announced our plans to relocate downtown. In a somewhat complicated deal, we announced a year ago that we were partnering with Resort Gaming Group (RGG). RGG will purchase the current Las Vegas City Hall and act as our landlord, and we will be leasing our future office space (City Hall) from RGG

Recently we passed a major milestone towards our goal of being in our new home by late 2013, and we're issuing a joint press release today announcing it. The press release is below.

The short version is that we've finalized the terms of the lease with RGG and are moving forward, full steam ahead, to collaboratively design our new campus with input from all of you as well as our new downtown community. Look for more details about our new campus in early 2012!

If you have any questions or need help locating a lost unicorn (newborns are smaller than sea monkeys, so can be easily misplaced), please let me know!









LAS VEGAS, NV --- Representatives of Resort Gaming Group (RGG) and, Inc. (Zappos) announce today the finalization of terms on the lease agreement for the existing Las Vegas City Hall in downtown Las Vegas.  The City Hall building and surrounding property is planned to become the corporate headquarters for the Zappos Family of Companies in 2013. In November 2010, RGG announced plans to purchase Las Vegas City Hall to lease the site to Zappos. The 2010 agreement between RGG and Zappos allowed for 16 months to finalize lease terms. The negotiations were completed in 12 months, four months ahead of the deadline.


The lease execution is contingent upon passage of a modification to RGG’s development agreement with the city of Las Vegas.  The modifications to the agreement are necessary to conform to legal points in the lease between Zappos and City Hall LLC, a Donner company managed by RGG. The modifications are not monetary and do not result in increased risk to the city.  The amendment to the development agreement is expected to be on the January 18 city council agenda.


“Finalization of lease terms with Zappos is a significant step in bringing to fruition a pivotal transaction for the redevelopment of downtown Las Vegas,” said Andrew Donner, owner and founder of RGG. “My partners and I are humbled to be a part of something so special and are excited about the future of our great city.”


Ranked the #6 Best Place to Work in America by Fortune Magazine, the Zappos Family of Companies intends to relocate its corporate headquarters to the current Las Vegas City Hall site in late 2013, after completing building renovations. Zappos’ plans for the site include adapting the site to accommodate up to 2,000 employees. 



Established in 1999,, operated by Zappos Development, has quickly become the leading destination in online apparel and footwear sales by striving to provide shoppers with the best possible service and selection.  The Zappos Family generates gross merchandise sales exceeding $1 billion annually. currently showcases millions of products from over 1000 clothing and shoe brands., Inc. was recognized in 2009, 2010 and 2011 by FORTUNE MAGAZINE as one of the "100 BEST COMPANIES TO WORK FOR". is also proud to be rated ELITE by STELLAService and was named a J.D. Power 2011 Customer Service Champion, one of only 40 companies so named in the U.S. More information about the customer service philosophy, unique culture, and job openings can be found at More information about Zappos Insights and its business membership program can be found at  


About Resort Gaming Group

Resort Gaming Group is a Las Vegas, Nevada-based hospitality management and development company founded in 2002 and wholly-owned by Andrew Donner. Currently, RGG provides management and consulting services to full service restaurants, casino gaming operations and taverns. RGG is currently focused on building up its development arm, Urban Development Group, to accelerate the development of other downtown Las Vegas projects.


45416706's picture
Dec 28, 2011 at 8:32 pm SheilL101825 said:

Dear Santa: You will probably not receive this before Christmas, but that’s okay. You must be a little tuckered out and looking forward to your pipe and slippers. And since you have taken care of the children of the world, maybe you’ll have the time and patience to give some attention to a 77-year old elder. 1) I saw a movie on Comcast recently called “Christmas Angel” which really impressed me. My first request is to be a Secret Santa, or to assist a Secret Santa, as was portrayed in the aforementioned movie. This is something I have done (on a very small scale), and always wanted to do on a larger scale. And this activity would fit in perfectly with my position as GoodWill Ambsssador At Large. 2) For years, I have wanted to take a World Cruise, but now I have expanded that desire to include a project that will hopefully qualify me for the Guinness Book of World Records. This feat will be accomplished via Cunard Line’s Queen Elizabeth. I will need approximately $150,000.00 to successfully complete this project, and the successful completion will benefit the following companies that I would like to sponsor my project: The benefit will be in the form of free publicity, as I plan to YOU-Tube it, and perhaps Blog it. a. Cunard Line b. c. d. e. f. g. NSA/Juice Plus h. This will not be an income-producing venture, directly, but an attempt to increase my self-esteem and self-actualization and recognition. Thank you so very much for reading my letter. and for your kind attention and consideration.

Yours most sincerely,

Ambassador Sheila L Davis, ChFC, CLU December 23, 2011 GoodWill Ambassador At Large 2611 Springdale Rd SW Apt 1010 Atlanta GA 30315 404-963-1603

My Economic Stimulus Programs

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Jan 17, 2012 at 3:09 am DaveB109263 said:

I would like to delete my account but there appears to be no way to do it. Please add an option to allow deletion of an account.

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Jan 17, 2012 at 8:16 pm JerryR110471 said:

Unable to return items due to site disfunction. No phones lines open due to hacking. How about fixing the service end before busting out into new ventures.

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Jan 18, 2012 at 10:29 pm RecentCandidate said:

First - my condolences to your org. The media frenzy over 24 million accounts being hacked continues. (It will, until a bigger player gets exposed for security negligence, then Zappos family will be removed from the spotlight.)

Second, thank you. I applied and interviewed for a position with Lee M. on Tuesday, November 29, 2011, 12:15 PM PST. I received response on 12/5: '...Lee said while he enjoyed speaking with you the other day, he has decided to pursue other candidates for the role. '

A good portion of our discussion was related to the technologies in use at Zappos, and how they evolved since the founding of the start up.

I attempted to emphasize the security requirement, discussing tools and technologies for enhanced security. Please do consider retiring technologies in favor of more secure products and implementations available today.

I would never publicly disclose the details of that interview, but I renew my concerns. The hacking community seems to be conforming to Moore's Law, and it is incumbent on senior leadership to respond to that curve accordingly.

Please contact Jen Liou for my contact details, should you desire further dialogue on the matter.

Best wishes to your organization.

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Mar 14, 2012 at 3:21 am REBECCAR125022 said:

Hey- You are an amazing person for doing this stuff in Vegas. I am a writer in LA (wait, wait, give me a chance to explain!) I've written a show that will rebuild foreclosed houses in a particular way, sorry I can't expand in public, I'm under copyright and I have 2 studios looking at it. My pilot episode is in Vegas. The whole show is akin to what you're doing with the Downtown Project, and especially with the article "Zappos CEO dreams of fixing world by fixing cities" -

I would so appreciate you taking a look at it to see if you want to be involved. I can't just up and ask you for your private email, but is there some way to get you the document otherwise? via fedex to Vegas maybe?

Thank you and best to you, you're doing incredible work!!

Best, Rebecca Roberts

483970915's picture
Mar 19, 2012 at 1:03 am DaleDavidson said:

Hi Tony: I'm Dale Davidson, the owner of KEEN-17 TV right here in Las Vegas. We are a family-friendly television station found on channel 17 via UHF TV, (the over the air variety of television.) I was thinking that it might be very cool to advertise KEEN shoes via Zappos on KEEN-TV in your hometown! For the price of a single pair of KEEN's. you could air 5 or 6 commercials. Please let me know what you think about that idea or pass along any idea that you might have for us to work together. One other thought: we partner (for free) with Operation Christmas Child every year. They distribute over five million shoeboxes filled with Christmas gifts every year to impoverished kids around the world. This might be a wonderful charity for Zappos. I can connect you with the movers/shakers of the charity if you'd like. It's headed by Franklin Graham, Bill Graham's son. If you'd like to meet him I can arrage it. Dale Davidson, President KEEN-TV 90 Corporate Park Drive Henderson, NV 89074 (702) 480-3989