2 Posts are tagged with: communication

Day 904

0 comments
Oct 20, 2009 by Dr. Vik

Communication is Key

Ever reached out to someone and they don't get back to you?

It kind of holds up what you reached out for...and also kind of
"smacks" of, "You don't matter", right?

And that kind of message is not the best one to ever receive.

We have handled that challenge here at Zappos and make every possible
effort to have "same day" responses...and a 24 hour maximum.

That's just another way we are lending a helping hand for the progress
of
others, getting things done and making people feel like they matter,
because they do.

Yours in "Timely Response" - Coach

0 Comments Permalink Add Comment

Day 664

0 comments
Feb 23, 2009 by Dr. Vik

Of all the things we wear...

Our Expression is the most important.

An expression of happiness or one of anger can either be a green light
for great communication, or stop communication dead in it's tracks.

And since communication develops into relationships, we must be mindful
of what our faces are saying to others.

Even experts agree that expression is gaged more than any other other
body characteristics which leads us to be approachable or not.

Whatever is happening inside, we can always show a little game on our
face...because the resulting communication, sometimes is all we may
really need.

Yours in "Love that Smile" - Coach

0 Comments Permalink Add Comment