Communication is Key

Ever reached out to someone and they don't get back to you?

It kind of holds up what you reached out for...and also kind of
"smacks" of, "You don't matter", right?

And that kind of message is not the best one to ever receive.

We have handled that challenge here at Zappos and make every possible
effort to have "same day" responses...and a 24 hour maximum.

That's just another way we are lending a helping hand for the progress
of
others, getting things done and making people feel like they matter,
because they do.

Yours in "Timely Response" - Coach

Pam Worthy...

Got along with folks like candy to a baby.

People loved her. She had an inspiring personality and a "can do"
attitude, which left nothing but fulfillment and hope wherever she went.

There was not much difference with Pam than with most others, with the
exception that she understood that all people "matter" and should be treated royally.

So she made it a point to keep her thoughts positively aligned with her
desired outcome to "bring up" everyone she made contact with.

It is also no surprise that Pam's life was fulfilling and abundant, and
all the people she helped out, not only returned the favor, but they started to
help out others...from her inspiration.

Yours in "Starting the Process" - Coach

Listen to the Ones...

That have been grown up most of their lives, it just may be the wise thing to do.

Growing up, we all probably "knew it all" when we were still in sigh
school, but then as time moves on, we seem to know less and less.

I have picked up quite a few gems from those in my life, that have been
around for a while, and the sweet part about it is...they usually give
insights or a new perception, in a way that really makes it matter.

Yours in "Listen" - Coach

Give them Dignity...

Or give them nothing.

Dignity is the quality or state of being worthy of esteem or respect.

Dignity is also one of the most coveted qualities that people cherish.

We all have a continual quest for self-esteem and that we are worthy.

So when we deal with others, we must remain mindful that their dignity is
just as important as ours, and we must strive to keep other's dignity
in tact.

We matter, and so do others, so let's keep giving ourselves and others,
what they need.

Yours in Dignity - Coach

Everything that is not seen...

Doesn't mean it doesn't matter.

It's easy to understand that all things we can touch or can be seen,
has a value.

But what about the things we can't see?

Radio waves, sound waves, microwaves and light, for example, cannot be
"touched" or "seen" ...but can be quantified by the results they
produce.

The same goes for our thoughts. They can't be "seen" or "touched" but
they really do matter.

Ever think of someone, you haven't seen in a year, and they call you
the next day?

It was your thoughts that produced the "Magic".

So always remember, our thoughts can attract or repel, receive and
transmit, depending on what we are thinking.

Yours in "The Power of Thought" - Coach

The clock keeps ticking...

Regardless, if we are asleep or awake.

And many of us worry that we are racing against the clock.

We're not advising that we waste time, or think that we have unlimited
time in our lives to what we want. We are just saying that we need not
worry about time, and the clock ticking, when it comes to things that
really matter in our lives.

Take the time for the important things, for we are trading our time for
importance, which always has the best outcome.

The only thing we need to worry about is when the clock stops.

Yours in "What Really Matters" - Coach