It's not a record unless it Spins.

That's the way it goes, and everyone at Zappos sure did "Spin it and Win it".

We broke the all time sales record yesterday and it was the culmination of the whole team, giving what we got.

In all areas, we banded together and faced the economic headwinds with
a beautiful plan, determination and focus - to give our valued
customers and recipients of Holiday gifts, exactly what they wanted,
making this time of year just that much more enjoyable.

And being in Las Vegas, it doesn't snow much, but it was no surprise,
that I woke up and looked around the valley and saw all of the hills
proudly dusted with snow.

Looks like the powers that be, gave Zappos a big seal of approval...by putting "icing on the cake".

Yours in "Well done Team, Well done" - Coach

Impossible?

Some don't listen.

In 1954, doctors and scientist said no one can run a mile under 4
minutes. Our bone structure was wrong, wind resistance was too great,
our hearts could not take the strain and our lungs were inadequate.

Roger Bannister wasn't listening. He trained his 25 year old body and
mind with thousands of laps of training.

On May 6th, 1954, he reached the finish line and the stop watch told a
different story - 3 minutes 59.4 seconds.

46 days later, his record was broken by another runner - by the end of
1957, 16 runners ran the mile in under 4 minutes, and 4700 times since.

In the few short years when the record was repeatedly broken, the
runners didn't suddenly "get better" - they simply began to believe.

Yours in "Believe" - Coach

Our Record

I have some questions about the "Record" that plays inside our heads.

To clarify...it's our internal self-talk, and is our perception of how
we think about ourselves and our abilities and situation...and it is
virtually the same today as it was yesterday and the day before and the
month before...

It's usually not as good as
it should be and we attempt to take it to the "Next Level" by wearing the "Winner"
stickers the day of the workshop, taking the picture in the throne -
confirming that you ARE Royalty, putting your goals on the Billion
dollar bill which signifies that you are worth at LEAST a Billion
dollars, throwing out positive blogs and other empowering stuff.

Why...because the "record" plays a big part in how we live now and in our futurre...and by
changing OUR "record" for the better, our lives do better as well.

Yours in a "Sweet Record" - Coach