Our greatest ability we possess...

Is our ability to Choose.

Knowing it is our choice in everything we do...and the benefits or
consequences that come as a result of our choices can be the beautiful
part...or the scary part.

What if we get it wrong?

Most of us have been more wrong than right when it comes to our choices

• and that's OK - That's Life!

It's not work...

It's Practice.

Spin it and Win it!

By doing something on a repeated basis, we only get better at it as we
do it. So why not think of it as practice and see just how good we can
get.

Remember, it's not what we do, it's how we do it.

So whatever we do, and choose to Spin, whether it's dusting, playing
guitar, homework, exercise, working ...whatever...Let's take it to the Top!

Yours in "Bring it" - Coach

Of 5 of our closest friends...

Our average income, is usually the same, give or take 20%.

That's what research tells us.

And that's OK if you want to keep having the same income, but if you
want a bit more, it's who we hang out with that can be the
sticking point.

We're not saying dump your old friends, but people tend to have the
"herd" mentality and the old saying "birds of a feather, flock
together" is never so true.

So if you want to raise your game, some new friends that bring about
some new ideas and interests...may be something to think about.

Yours in "Success" - Coach

How does your...

Positive train leave the station?

Does it take until that first cup of coffee? Which is your turning "set
point"...good to have a starting line.

Or do you do it "reptilian style" and take your time, as you start to
move around and get warmed up and get the blood flowing?...slow and
sure is always a good bet.

Does it hit even before you get up out of bed, by thinking of how great
the day is going to be?...not a bad idea.

Or do you have to clap your hands and declare how great your day will
be?...sometimes we need jump start.

We can do it any way we like- and they are all great ways, just be
mindful that whatever we choose, we just need to make sure we to choose
to have a
positive train leaving the station.

Yours in "Positivity" - Coach

Between birth and death...

Is life...and is the time for living.

We're talking about really living, not just being alive.

We have the ability to choose what we want to do, and how we want to do
it, and at one end of the scale, we can just drudge along or on the
other end we can be totally excited in all that we do.

It is really up to us on how we spend our time living.

We don't always have to "red line" at the totally excited range, but
then again, we don't have to drudge along, from day to day
either...somewhere in the middle, at a minimum is a solid plan.

Yours in "Really Living" - Coach

Communication is Key

Ever reached out to someone and they don't get back to you?

It kind of holds up what you reached out for...and also kind of
"smacks" of, "You don't matter", right?

And that kind of message is not the best one to ever receive.

We have handled that challenge here at Zappos and make every possible
effort to have "same day" responses...and a 24 hour maximum.

That's just another way we are lending a helping hand for the progress
of
others, getting things done and making people feel like they matter,
because they do.

Yours in "Timely Response" - Coach

End Zone or...

Friend Zone? Or maybe both?

And End Zone in sports is the place where you end up after you scored
some points and can rest for a bit, basically a haven where you can
feel good about yourself and what you have accomplished.

And a Friend Zone is basically the same...a place where you can go to
rest for a bit and feel good about your self - and can also, most
certainly be a haven.

So when the world around us gets a little "blistery" all we need to do
is go to our Friend Zone - for for a little R and R.

Yours in "Friends" - Coach

What's your "ripple effect"?

And we're no talking the ripple effect on water...but it contains the
same concept.

The "ripple effect" is a term used in Sociology, and can be observed
how social interactions can affect situations not directly related to
the initial interaction.

The "ripple effect" is basically the spread of behavior within a group.
Whether the behavior is positive, negative, loud or quite...the
behavior spreads throughout the rest of the group.

So in understanding this concept, we can also understand that
maintaining a Great Culture must not rely on the group as a whole, but
the individuals and their positive and caring behavior which causes the
"ripple effect" to result in the Great Culture.

Yours in "Thought" - Coach

We are always touching something...

Unless we are jumping off the ground, but even then, we are
touching air.

We need to understand that we are always touching something...life is a
contact sport.

It may not make a lot of difference when we touch a table or the
ground, or touch a chair as we sit down, for these are inanimate
objects and don't really contain feelings.

But sometimes we touch peoples minds, while other times we may be
touching their hearts. We can touch someones "situation" in a good way
or not so good way - bringing them up or down.

So let's all stay mindful of what or who we are touching, on a daily
basis, for our touch may have an impact that can change another's life.

Yours in "The Touch" - Coach

Sometimes, we have better things "to do"...

Than what's on our "to do" list.

We are not suggesting "blowing things off", but we sometimes need to
balance out.

"To do" lists are always there, and never get totally done, as life
always has
us add to them.

So why not just do some important things that are not on our list, and
which doesn't have to do with "stuff".

Maybe we can spend some alone time and re-charge our battery, or spend
some quality time with some of our friends or family, or maybe just
"be".

We all need to balance, and when we do, we don't need to worry, because
our "to do"
list will be there when we're done:)

Yours in "Balance" - Coach

Need to get it going?

Well then, there is a reason that the word "motion" is part of the word "emotion", so maybe it's time to put a
little emotion in...it's a great way to spark some motion, and get the ball rolling.

Because most things that get our emotions flowing, in turn, gets some motion flowing in our lives.

And one of the most powerful emotions is passion.

So if you are at a stand still, putting some emotion of passion into
it, should do the trick.

Yours in "Proper Emotion" - Coach

Have you ever noticed...

That the one thing or the many things that bug us, only do so when we
are in a bad mood?

That's because, we have allowed ourselves to be in a bad mood, and what
we then see, or pick up on, is simply in alignment with our thoughts
or emotion.

What we think about and how we think, actually becomes a magnet of what
we see, as it is what we are focusing on. We are simply satisfying our reality of what is in our heads.

Thinking
poorly begets things that justify our thinking, and in thinking
positively, we see the positive around us.

So if things keep bugging us, we need to change our thinking and they
will "go away".

Yours in "The way it is" - Coach

Call the Fire Department...

Because someone's game is on fire!

We can all see and feel when someone's game is smoking hot.

Whether it's in our own lives, someone else's, even a company or a team.

Sports is a great example...once a person or a team is firing on all
cylinders, they go on unstoppable streaks, and can't seem to lose.

What's the difference between being cold and "on fire"?

When the training, focus, intent and passion...have become one.

Yours in "Go do it" - Coach

For some reason, Jim Biggs,

Just knew he was going to have a bad time at his favorite restaurant...sure enough, he was right.

They were playing the music he didn't like, the table was dirty, the
service was terrible, and the food didn't taste as good as usual.

For some reason, a couple weeks later, he wanted to go back...he just
felt like he would really enjoy his favorite restaurant...and he was
right, again.

They were playing the music he hadn't heard in a long time, and it
reminded him of his youth, he didn't really notice if the table was
clean or not, as he focused on the beautiful single yellow rose placed
perfectly in the middle. The service was no better than before, but the
anticipation of his favorite meal overtook his attention...and the food
was the best he's tasted in a very long time.

Yours in "Do Preconceptions affect Experiences?" - Coach

A lot goes into an Attitude...

But a lot more comes out of it.

And it really makes no difference what kind of attitude we have, what
comes out of it is a lot more of the same.

Having a bad attitude ourselves, compounds the effects from all around.

And having a great attitude, is a multiplier which gives us more of
what we have.

So always remember, the attitude we have, good or bad, gives us more of
it.

Yours in "Choice" - Coach