I had the pleasure of interviewing the woman that started it all for us in photo department recently… before a very tearful goodbye as her and her family move to another state to better their lives and leave their loving Zappos family behind. I won’t go on because we are so passionate about her that a few people in our department are writing about her and our hawiian style farewell… but here are some of her final words about her life here at Zappos, how much Zappos has meant to her and her advice to all of us in the future.
Steph, if you are reading, you will be happy to see that I did not include the part about your nasty toe fungus ((wink)) LOVE YOU!! And promise us that you always follow your yellow brick road, for it is only there, that you will find your Emerald City.
-How has Zappos changed you as a person?
I’ve grown up at Zappos, from 22 years to now 28. I have been through everything, deaths, marriage, and the birth of my two children. I used to work in health care with elderly terminally ill patients and being here has given me the other side of the spectrum. People here are positive, uplifting and look forward to their futures. Being here has helped me really learn how to communicate with people on their own levels, not just in my own way of communicating. I’ve also learned what it is like to have a really great job. I know now what to expect in a company and what my needs are for myself to be happy.
-What was your most memorable time at Zappos?
Probably life in W1, at the very beginning of my career here. It was my first warehouse job ever and things were very crazy. We didn’t have HR in KY yet and there was very little management. We would go out to lunch every day and had a lot of out of the ordinary fun times.
I will always remember and take with me the constant passion that occurs at Zappos that I call the “Zappos high”. I will take that with me wherever I go.
-What was it like shaving your head 3 years ago for the “bald and blue” tradition, and would you do it again?
It was LIBERATING! And yes I would do it again. I felt like it proved my dedication and love to Zappos.
-I hear you are quite gullible? Tell me about this…
Well, I guess I eavesdrop a little sometimes, I have big ears or something, but I would hear other people’s conversations while I was shooting and sometimes I would jump in the middle of them without being invited. I guess sometimes I wasn’t listening as well as I thought and had confused some of the information, then some of the photographers would joke about what I had thought I heard and really had me going a few times. I even believed a couple of photographers were going to get a house together and all kinds of crazy stuff. I totally believed them!
-What will you miss most about working at Zappos?
The relationships with people I have made here. I want to keep Zappos as a big part of my life somehow for years to come. I will miss the exciting changes and new adventures with new products and company development.
-What is something weird about you that not many people know?
I would always park pretty far away in the parking lot in the mornings so I would have time to self-motivate on the way into work. I would honestly think about the core values and try to make a plan on how to use them that day and leave everything else behind.
And because of how often this has come up in the photo department, I am very aware of how often I blink my eyes. So many people have commented over the years that I seem to stare at them or I weird people out when I talk to them so I try to look around so no one thinks I am trying to burn a hole in their head. /sites/default/files/blogs/emoticons/wink.gif
-Do you have any advice for the newcomers on the team?
Break out of the mold as soon as you step in the door. Be ready to become something new, go with the flow, and HAVE FUN!
THANK YOU from the bottom of our hearts – and KEEP IN TOUCH!!