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5 comments

At Zappos, we are very rarely hard on each other for a mistake. We just fix the issue and move on.....with one exception. The Reply-All award. Nicole S. is our newest recipient.

Let me explain. For many a year, we have kept track of who replies-all to a company-wide email, and they are forced to wear the hat of shame. But Nicole S. from our Comfort Team decided to go all out.she did it twice in two days!

But I must warn you as you laugh....it's not hard to make this mistake. The ones who usually laugh the loudest are wearing the hat soon thereafter. Muhahahahahahahaha!

Tags: inside_zappos, reply_all_award

Comments

ZC24155 26 Nov 08 at 06:50AM

More companies should do this! There is no excuse for reply all.

Justin 26 Nov 08 at 07:01AM

Perhaps company wide emails should be BCCed.

ZC24175 26 Nov 08 at 07:46AM

Does that mean Brett H. is next?

Brett H. 26 Nov 08 at 09:28AM

Yes, Brett H. will be next.

ZC24194 26 Nov 08 at 10:08AM

Oh no, reply all to the board of directors = epic fail

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