We get a lot of questions from our readers about a number of different topics. Everything from “do you guys really get free lunch?” to “Can we take a tour of the office when we visit?”. Recently we got the question “How do you properly package a return?“ , so we decided to make a fun and informative video to show everyone how. Let us know what you think!
Zappos Blogs: Zappos Family
Comments
Wow. A face on customer service - brilliant way to earn trust for online sales. Glad to be a new customer!
Easy as 1-2-3. Zappos is the best site on the Internet! And, I should know since I do 99.9% of my shopping online.
My only complaint is that I don't live near Zappos :-( If I did, I would beg for a job! :-)
Informative, but hard to hear with the echo. Thank you.
Nice video, but you don't tell us what to do with the smaller sticker on the bottom.
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I enjoyed the video...informative with a bit of humor!