Most of us come to work on our birthdays because we enjoy the people we work with, as well as to to see what they have cooked up for us. While we usually always have cake for birthdays, there is usually something else going on in the kitchen. For Sandra A., birthday presents came in the form of her own office supplies, and they came wrapped in plastic! We've definitely all heard stories of this happening, but we always think it could never happen to us. Happy Birthday Sandra, hope it was the best ever!
So much fun. I hope that after Amazon.com buys Zappos, both your corporate culture and your customer service are able to remain absolutely unchanged.
Zappos customer service is THE BEST. Apparently you also enjoy a laid-back ambiance at work. No wonder customer service is so good! I love the experience of ordering from you.