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We are happy to announce that our Customer Loyalty lead Jean D. has implemented the Internet Vendor Mentor program. This new program allows our vendors the opportunity to listen in on phone calls from our customers regarding questions about their respective categories. For example, if one of our rideshop vendors wants to hear questions that our customers are asking about skate shoes, they can sit in with representatives of our rideshop business unit. We currently have 5 business units: Kids, Outdoor, Running, Comfort and Rideshop.

Great job, Jean!

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