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Holiday Helpers!

by Hannah E. on Dec 20, 2011 in Zappos Family6 comments

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Like Santa's little helpers, but better!

Our number one core value here in the Zappos Family is “Deliver WOW through service”. Delivering excellent customer service is really at the core of everything we do. That’s why our long-standing tradition of Holiday Helpers is still going strong.

Every holiday season, when our call volumes reach their highest levels of the year, every Zappos employee from every department is asked to jump on the phones for a few hours to help out our ZCLT team.

So, if you call our customer service number during the holiday season, there’s a chance you could get our CEO Tony Hsieh on the line! We all look forward to helping your holiday shopping experience be the best one yet.

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Ugly Holiday Sweater Day

by Hannah E. on Dec 13, 2011 in Zappos Family2 comments

zappos culture,zappos hq,christmas sweater,holidays,holiday fun,zapponians,zappos office

Today was Ugly Holiday Sweater Day here at Zappos HQ. And if a picture is worth a thousand words, this picture could write a novel. Should we submit this to AwkwardFamilyPhotos.com?

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  1. christmas sweater,
  2. holiday fun,
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Zappos vs. Amazon: 5th Annual Tech Donut Eating Contest!

by Jia T. on Dec 8, 2011 in Zappos Family2 comments

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Yesterday, our tech team hosted one of the "sweetest" (sometimes stomach-churning) traditions at Zappos--the Tech Donut Eating Contest. We faced off against Amazon.com in an all-out donut war. Unfortunately, Amazon won. The winner ate a whopping 24 donuts in just 20 minutes!

Fortunately, nobody got sick, although some looked close to it...

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Dodge Test Drive for Charity Event

by Hannah E. on Dec 5, 2011 in Zappos Family1 comment

Dodge, charity, Zappos Charity Events,Zappos culture,Zappos hq

Our friends at Dodge were kind enough to visit Zappos HQ on Thursday for a “Test Drive for Charity” event. For every person who test drove a brand new Dodge Citadel, Dodge Journey or Dodge Challenger, they donated $20 to Nevada Childhood Cancer Foundation. At the end of the event, we had 233 test drivers for a total donation of $4,660!

Dodge even treated us to a BBQ lunch! Thank you so much to to the great folks at Dodge for not only letting us test drive their cool new models, but for donating so generously to one of our favorite charities.

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October HERO Award Winner: Maritza L.

by Hannah E. on Dec 5, 2011 in Zappos FamilyBe the first to comment!

Zappos HERO,Zappos HQ,Zapponians,Zappos culture,Zappos HERO awardCongratulations to October 2011 HERO Award winner Maritza L.! Maritza is a part of our PEACE team and she's a huge part of all our Zappos Culture events and just an overall great Zapponian.

Here’s what a nominee said about Maritza:

If humble had a name, it would be Maritza. She has been integral to the Zappos culture that we all love so much and she graciously welcomed me as a teammate. You would never know that she is involved with some of the biggest and best culture events here on campus because she gives credit to the team that constantly inspires her. She is so hardwired with Zappos culture, she can take a small idea from a Zapponian and turn it into a successful event! Thank you!

The Zappos Family HERO Award is given to well-deserving nominees monthly to recognize them for all their hard work and overall awesomeness.

The recipient gets a special HERO cape, a HERO pin, a $150 Zappos gift card and the best part of all...a parade thrown just for them!

Congrats Maritza!

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