Zappos.com just recently turned 10 years old, and we celebrated with our ten year anniversary/vendor party. During our ten years, we've had several customers that have shopped with us every year since our inception. One of those customers is Mary Ellen. We invited Mary Ellen and her husband, Robert, to join us this week in Las Vegas to celebrate. We really enjoyed having them here!
Thank you both for taking the time to come celebrate with us!
This week our Customer Loyalty Team's graveyard shift celebrated its 5th anniversary. That's right, June 21, 2004 is the day Zappos started WOWing customers 24 hours a day, 7 days a week. One of the reasons Zappos moved to Las Vegas from the Bay Area five years ago, was for the 24 hour workforce and culture that is alive and well in this town. So, shortly after moving to Las Vegas the graveyard shift was started.
The amazing thing is that even though the graveyard shift only started with just a handful of people, five years later, we still have a couple of the original members here working on the shift.
So just remember, when you're curled up in bed at night - "You sleep, they Wow!" And if you ever find yourself up on the computer in the middle of the night, and what to find some shoes, clothes or a handbag, just go to Zappos.com. While you're having fun shopping, if you need help or even just want to say hi, give our graveyard team a call, because they would love to help you out. We're here 24 hours a day, online and in person.
