8 Posts are tagged with: buyers_diary

Buyer Diary: Outdoor Retailer

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Feb 11, 2009 by Brett H.

Account by Lynsey C.!

January 21st

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5pm Touchdown, Salt Lake City, grab our bags and head to the taxi line. This taxi line has proven difficult in the past, so we’ll see this year. Last show, Andy and I received a reprimanding from the line coordinator on how to properly wait for a cab ;)

530 Checking in at Grand America; I love this hotel. Every afternoon you are greeted with warm chocolate chip cookies!! Over warm cookies we have a slight confusion on rooms and end up switching roommates to “do more with less, core value #7” and save good old Zappos an extra night hotel.

January 22nd

7am Wake up call

715 Reality check that it’s 29 degrees outside and I packed for more like 70 degrees. I knew it was cold, but just didn’t really think about it at 5am while packing the day before.. Confirm that Tara (New Yorker) totally packed for cold weather.

830 am Bump into Steve from Zappos on my way out of the hotel. Salt Lake City offers a great little tram that runs about every 10 minutes and will take you from just outside the hotel to the convention center. Well, 10 minutes in 29 degrees with a thin cotton hoodie and leggings sounds like frostbite.

9am While waiting at the booth to meet with Brad and Jerry, another Hi-Tec employee and myself get to chatting about Twitter. He follows Tony and quite a few other Zappos employees. We exchange Twitter names and are destined to Twitter to one another someday soon! Next, Meet with Hi Tec team. I’ve been asking for more pink additions to the girls offering of the kids’ line and this season they have it! We review their Magalog spot last year and discuss our options for 09’. Overall, great meeting and partnership.

10am Swing by Life is Good to grab a catalog for our apparel buyer, Holly. Jimmy Ho and I share a tear that I no longer will get to work with him on apparel and then immediately after make plans for beers later.

10:20am Check out White Sierra for apparel group. Dom schools us on the Good/Better/Great method of buying.: ) Head over to Hot Chillys booth with Dom to discover that he won Rep of the year!! Dom received a very nice plaque that he flashed off for a second as well as a glass paper weight (at least that’s what I think it was) with Chillys on it.

11am Check out Baffin and Bogs with Greg. After two years of buying cold weather boots I still can’t figure out what kid goes into 60 degrees below-zero-weather.

12pm Lunch, beat the sandwich line rush and stake out a spot on the floor. Next, Teva with Barney and Liz. WOW, fall product looks amazing! Get to talking about European exclusives and special color make ups for Zappos. End up meeting the design team and marketing team. Great people. Meet the guy that started the Teva Mt. games! Run over to Birkenstock to recap with Scott about our '09 plan. Everything is solid, so on to next appointment.

330pm Check out J-41 with Fred R. Women’s line; looks awesome, smaller kids SKU count but continues to evolve season to season.


4pm Walk the show for an hour while answering emails and recapping topics with Tara.

530pm Get ready for meeting with Fred and Steve.

6pm Recap meeting with entire Zappos team at show as well as our executive team. Great meeting!

715pm Wonderful dinner with Kamik team, shut down the Metropolitan (amazing service).

January 23rd

7am Rise and shine; wake up call

9am Kamik Team meeting. Product looks great, looking at two spots for Magalog next year. Also, talking exclusives with Dave and wide width snow boots!

12pm Keen meeting with executives and meet Tom. Great guy! Business is good and just wanted to focus on Magalog and marketing initiatives!

1pm Andy and Erika head over to Ahnu to check out kids line. I take off to say hello and thank you to some of our apparel vendors. Tag teaming!

2pm lunch!!! WAIT, Sorel and Columbia with Katie. Grab lunch and eat on the way! Columbia’s got pop colors. Love it and have been waiting for some fun colors and new shoe types.

2:45 Head over to Sorel. Line looks amazing.Logo changes and marketing initiatives are great. Toddler boots are great addition and overall, really stoked on everything we saw.

5pm Head to airport…..long story short; forget my wallet at Grand America, but soon is brought to me. All is well and on the plane home at 7:30 (delayed flight)

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BUYER'S DIARY #8:Andrea C.

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Aug 27, 2008 by Brett H.

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Day 1- Saturday Aug. 2

3:30 am- Alarm clock is going off after I only got about 2 hours of sleep. I was awake packing and getting folders ready for the trip.

6:00 am- I spot Holly and Dee from the kids team at Zappos and they are heading to NYC too. We plan to catch a cab together into the city once we land.

4:30 pm- (east coast time now)- The plane finally landed after circling JFK for an hour and a half. All of the planes in the sky were backed up in a landing queue due to earlier bad weather in the area.

7:30 pm- It is packed in Little Italy on Mulberry Street as it has been converted into a pedestrian street. Everyone is trying to get a patio seat at any restaurant- it is a nice night out. We manage to find a magnificent restaurant that Holly had been to before and fill up on some tasty Italian food.

10 pm- Back in the hotel, freshly showered, and figuring what folders I need for my appointments in the morning. It'll be fun to see my vendors as well as to see all of the new sleepwear and lingerie styles. I have been told from various male co-workers that they wish they worked in my category. haha!

11 pm- Time to get to bed and aclimate myself to this time zone. Good night!

Day 2- Sunday Aug.3

6:45 am- Wake up call! I slept like a baby last night. I had my window open so i could hear all of the city sounds- love it! Going to check emails and get ready for my 9 am appt.

8:45 am- I arrive at the Metropolitan Pavilion on 18th & 6th. The Lingerie Americas show doesn't open until 9 am so there is a long line of buyers outside waiting to enter.

9:00 am- First appointment- Natori- one of my more successful sleepwear lines. I have an hour and a half with them but it flies by as we go over sales, best sellers, and both the Natori and the Josie lines. Josie is by the same designer but has a younger feel to it.

11:30 am- Still at the NAP booth. They work with a lot of European lines and import the product. I saw both the Derek Rose and Eminence mens lines. Now onto Crabtree & Evelyn Sleepwear.

12:15 pm- Crabtree has a lot of spa wraps which have been good for us in that brand. I still have one more brand at the NAP booth: Princesse Tam Tam- a French lingerie line. Between the Natori and the Princesse Tam Tam I see that light yellow, flamingo pink, and bright violet are trend colors. Spring '09 will be a colorful one!

1:05 pm- I meet Kendall from Blush Lingerie- a line we don't have yet. They are a family business run out of Canada- the line looks beautifully feminine.

2:00 pm- I go over to the PJ Salvage booth and see my rep Cindy Tell- we chat about business and I meet the president of Loomworks. Peter is from South Africa so we chat about that for a little bit. He is from Durban- a town I spent a month in during my documentary shoot in 2000. The spring line is so fun and yummy feeling- it's going to be hard to narrow down!

3:00 pm- I go to the Eberjey booth. Akemi tells me they just sent us our first shipment. Based on the time our photo department shoots the pictures and the content team writes the descriptions, we could be live with them in about 2 weeks- exciting!

3:30 pm- We finish early so I wander around some more. I see that the Jessica Simpson Intimates line is finally out on the market, so I meet the VP of Sales and sit down to see the line. It looks great and we already have the shoes on Zappos.com as well as receiving about 350 searches a day for it, so the demand is there!

4:30 pm- Bamboo Nights is my last appointment of the day. They launched on our site in July and the sales are amazing already- they definitely have a customer base out there. According to our sales by state report, we have sold the most product of theirs in Vermont- so unexpected! They show me some new additions to the line and then I hang out until the show
closes.

6:00 pm- Bamboo Nights is taking me out to dinner at Cook Shop on 10th ave & 20th st. When we check in at the restaurant, Louis and his wife Joy become celebrities as the hostess recognizes their last name, Van Leeuwen. Apparently their two sons own an ice cream shop and make the ice cream from scratch- it is all the rage in NYC and Brooklyn!

10:30 pm- After checking emails while watching American Dad, I am ready to call it a night! Wow, today flew by...

Day 3- Monday Aug.4

7:00 am- Rise and shine! I got a great night's sleep.

8:45 - Headed to 180 Madison Ave to meet with Cuddl Dudds. They have some great bamboo knits as well as underwear, undershirts, and thermals- good for fall '09.

10:00 am- Off to the Empire State Building for my next appointment- Smartdogs slippers.

10:05 am- Wow- lots of tourists in line to get to the top of the building!

10:30 am- Taking a picture from the 40th floor appointment room- I am being such the tourist.

11:00 am- Meeting Dereon Intimates- would love to bring them on for spring '09. The colors are bright and the style is urban. Kamille the Dereon rep and Cynthia, the designer said they plan to do plus sizes for fall '09, which is great, since there is such a void for that in the intimates category.

11:45 am- Cynthia the designer of Dereon and I catch a cab to the Curve NY show together.

12:00 pm- Curve offers free lunch to buyers and vendors so we grab a half sandwich. We eat them on the deck outside overlooking the river and the breeze feels so good. Across the way I see a lingerie model who's robe won't stay closed because of the wind. Ha! It doesn't even phase me to see women in lingerie anymore

2:00 pm- Cosabella appointment went really well. She shows me fall/ holiday and there are so many great pieces. They have only been on our site for about 2 months and are blowing out of items. Good thing it is replenishable!

2:30 pm- I just met with Only Hearts. The. main thing I heard before I had the appt. by various people was "I love Only Hearts!!!", so I knew going in that it may be something we might want to bring on to the site in the future.

3:15 pm- I finish the appt. early and I spot the Bedhead booth so I pop over to say hello to Joanne.

4:30 pm- At my last appointment with Natori Intimates. There is a very scary man a couple booths over in just his underwear. He needs a waxing very badly! Natori basics are doing amazingly so I look to pick up some fashion colors in those styles. The model tries on a couple of items that are new so I can see how they lay on the body.

5:10 pm- I see the actress Stacey Dash (from the movie "Clueless") on my way out- she has her own intimates line called Letters of Marque.

5:20 pm- I pop back to my hotel quickly to drop off 10 lbs worth of catalogs. Yikes! That all has to fit in my carry-on suitcase on the way home.

7:50 pm- At the Stanton Social Club in Soho with Natori Intimates for dinner. It is a tapas place, but with other kinds of food other than Spanish style- we had french onion soup balls- crazy, but so yummy. For desert we had makers mark milkshakes!

8:30 pm- I thank Natori for the dinner as they drop me off at my hotel. I then find Holly and Dee from the kids team at the Roger Williams Hotel so I join them for a drink.

11:30 pm- Time to go back to the Roger Williams for a shower and to check emails before hitting the hay. It's amazing how fast those emails can build up over the day.

1:25 am- Done checking emails- good night!

Day 4- Tuesday Aug.5

9:00 am- Happy National Underwear Day! The legendary National Underwear Day giveaways will take place around New York City with free undies being distributed to thousands on the New York City streets.

10:00 am- I meet with Gwen from Bendon and she shows me the Fayreform line for larger busted women (so pretty!) and the Elle MacPherson line.

11:00 am- I walked a couple blocks over to the NAP building and am about to meet with Karen Neuburger. I like how most intimates brands are located within a 4 block radius on Madison Ave- it makes it so convenient to schedule appointments and meet with everyone.

2:15 pm- Just learned that Le Mystere won an award in the fashion portion of the CILA awards last night! They consistently win awards for bra construction for basics, but this was a first for them in the fashion area. I congratulate the designer who is sitting in on our meeting.

4:30 pm- I have been running up and down Madison all day- am heading to 183 Madison for my last 2 appointments. One in a showroom and the other with Fleur't Lingerie which has been on our site since May. Such a cute, flirty, feminine line!

6:00 pm- My Fleur't vendor Leslie and I meet Holly and Dee and head to Soho for dinner at a Thai restaurant.

8:15 pm- We head towards Ludlow to find a neighborood bar to have one more drink at and find a place called "The Living Room" which is sort of divey yet hip. If I lived in NYC I would hang out there on a regular basis.

10:00 pm- Working on work emails back at the hotel and "I love money" happens to be on VH1. I am laughing my head off since they are having a crying championship on the show- they are rubbing onions and cayenne pepper in or near their eyes, blowing cigar smoke in each other's eyes, smacking each other, tweezing nose hairs--anything to make them cry. What craziness!

11:00 pm- Still working on emails but I better pack my suitcase so I don't have to worry about that last minute. I have a feeling all of the linesheets I picked up will take up about half of the space in my little carry on suitcase- eek!

Day 5 Aug. 6

5:15 am- Alarm is going off. I guess I should get up since supershuttle will be here to pick me up soon. My hair is in one big mass of curls and it makes sense when I find out that it is raining. Crazy humidity!{color}

6:30 am- Waiting in the hotel lobby for my ride and checking work emails on my blackberry.

9:30 am- I board the plane at JFK and head for home,sweet home :)

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BUYER'S DIARY #6 - Christin C. - L.A. Mart

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Jul 9, 2008 by Graham M.


DATES: June 9-10, 2008

LOCATION: L.A. Mart

BUYER: Christin C. – Assistant Buyer,
Private Label

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Monday, June 9th

4am-Suffering from Jetlag, flew into LA from Taipei the night before; checking email
8am-Checking emails and catch up on some work
9am- took a shower and got ready for the show
10am- Got some breakfast at a Deli before meeting Kathryn C. at the hotel
11am- Met with Hazel Clothing and Jaloux
12pm- got some lunch at a Japanese restaurant inside the California Market
Center.

1pm- Met with Revolver Los Angeles
2pm- Met with Notice
3pm- Met with the Great Room
4pm- Met with Mary Brennan & Co.
5pm- Went back to the hotel to check emails and review the information from our appointments.
6pm- Went to Cabo Cantina for some Margaritas. It’s been a long day! Jet lag isn’t
helping either!

7pm- Drove to Hermosa Beach to meet with vendor.
8pm- Dad dinner at the Mediterraneo with vendor
11pm- Time for bed to start a new day!


Tuesday, June 10th


8am- Got up to get ready for the show.
10am- Met with Classy Brides.
11am- Met with VFish Designs.
12pm- Met with Theme.
1pm- Met with Charlotte Tarantola.
2pm- Met with Brigades and Hearts.
3pm- Finally had lunch at an Italian restaurant before heading to the airport. I was
starving!

4pm- Returned our rental car at Enterprise and at the Burbank airport trying to
catch an earlier flight home!

5pm- Plane departs from the Burbank Airport.
6pm- Arrives in Las Vegas! Glad to be home!

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BUYER'S DIARY #5 - Shyloh C.

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Jul 7, 2008 by Graham M.

DATES: May 31 thru June 8, 2008
BUYER: Shyloh C, Buyer - Casual Apparel

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May 31, 2008

4:05 AM -Awake at 4am, (barely).
5:30 AM – Packed: CHECK, Laundry: CHECK, Dishes: CHECK, Honey 'to do list': CHECK, Children’s caregiver 'to do list': CHECK, Hugged and kissed sleeping beauties: CHECK, Loading up car: CHECK
6:31 AM - Inhaled banana BEFORE it was radiated in security. Have a thing about eating
food after it’s gone through X Ray machine.
7:17 AM - About to board when I notice deoderant on my top. Lordy. That's what happens
when you dress in the dark!! Will have to carry handbag on that side all day!
2:42 PM - Landed in Charlotte. Read some of customer evangelists, and carrot principle and watched the movie 27 dresses (LOVED IT!!)
3:33 PM - Having lunch and catching up on mens sportswear periodicals. Did you know that
Goretex MBT's are featured in the first pages of GQ for June???
4:32 PM - Sitting in VERY humid airport reading and waiting.........
5:53 PM - Just boarding plane for W Palm Beach. Looking
forward to getting to hotel and seeing the Atlantic!!
8:53 PM - Just landed in W Palm Beach! Wow! It's green!
9:09 PM - Car service had wrong pickup time, place and person. Finally arrived in hotel
after all was sorted. Starving!!
10:16 PM - Just paid check. Waitress a BIG fan of Zappos. Got her email to send her a
coupon when I get back to the room.
11:00 PM - Forcing myself to go to bed, (8:00 pm West Coast) but doubt it will come easy
after eating the 4 raspberry truffles Lilly Pulitzer left in a basket in my
room!!

June 1, 2008

6:02 AM - 5 hours of sleep is not enough.
7:47 AM - Headed to welcoming breakfast. Of course I purchased.a new Lilly Pulitzer top
from Zappos to wear for the day!! (in photo)
9:39 AM - Just sat through presentation. Owner and President LOVES Tony and referenced his seminars in his Jubilee Launch.
10:50 AM - Lilly is doing a Steinway Piano, Florida Naturals special edition juice box,
new fragrance etc etc!! Good for them!!
11:48 AM - Bought Ponte, square necks, straight legs, wide legs and that darn lurex that won't
go away and keeps selling!!
12:50 PM - Got them hooked on Twitter. They are coming in for a tour and training. All of
management!!!
2:40 PM - I have never seen so many women in Pink and Green in my life!
3:44 PM - Still entering buy. On 4th cup of coffee -pooped. Jeanne look out. I am going
to beat your record for caffeine (is that possible?)
4:35 PM - STILL writing orders!! On to chocolate now!! http://blogs.zappos.com/images/emoticons/happy.gif
5:51 PM - Finished 5 minutes before driver picked me up for airport. Ran to front door to
catch him.
7:00 PM - Ran to gate. Was too preoccupied with eating and trying to get notes to Andy
for AB class tomorrow!!
9:24 PM - In charlotte -Jumping on next flight. Can't believe I was at the Breakers in Palm Beach and was never able to stick my feet in the ocean!
11:34 PM - Just landed. Pooped. Will need to catch up on sleep this week as I travel again next weekend for LA market. .

June 2, 2008

12:55 AM - Just got home. Need to authorize payroll but can't access site. Will get up early to do so!

June 7, 2008

4:00 AM - Up again on a sat at 4:00am. Bad habit
5:00 AM - Loading up on airborne!
6:02 AM - Holding on to hand rail in train while typing into diary. Talent!!
7:06 AM - Just boarded. Nice and quiet. That is the beauty of flying early on a sat morning!!
8:12 AM - Landed in LA at 8:10. Running to the mart downtown for a 9am appt.
9:14 AM - Late for TinT your World thank goodness! Looking at plus lines!!
10:08 AM - Just finished 3 plus lines. A mix of silks, twills, linens and velvets. Looks great!!
11:23 AM - Maternity is into mesh. Looks good! Inhaling lunch before next appt...
2:10 PM - Just worKed Kay celine, Isda and Pure and simple. Animal prints will not give up!!
3:39 PM - Jumping from one to the next. Did lots of burnouts at Allen Allen and now lots
of lace and watercolors at David Cline!!
4:52 PM - Going to do more plus sizes at Vikki Vi!
6:12 PM - Headed in for last appt - maternity. Getting hungry.
8:16 PM - Just finished 4 maternity lines!! Pooped and picked up pizza for dinner.
9:13 PM - Ate, called to say goodnight to kids, and now going to sort through all paperwork and prioritize!

June 8, 2008

7:00 AM - Wake up – shower. Fell asleep at 10:30 with lights on and paperwork all over bed. Oops.
8:00 AM - Call kids and try to do payroll - oops - can't bc can't get on wifi without paying
$9.95.
9:00 AM - Shuttled to la mart and had tea. Headed into Jag Jeans appt.
10:00 AM - Looking at new plus tops line - going to wait until late Fall for it. Need to prioritize other lines.
11:00 AM - Bernadette Conte lifestyle looks amazing!! Liquid - metallics- Need more money!!
12:00 PM - Magaschoni - we are going to have shawls, pashminas, and novelty cashmere in
the portfolio this year in yummy colors! Yeah!!
1:00 PM - At xcvi gobbling up super wide legs. Can't keep them in stock!!
2:00 PM - Reviewing holiday at Scanty pj's. Dancing reindeer and christmas trees out of
peace signs are adorable!
3:00 PM - Just saw Lindsay Lohans new legging line. Looks a lot like Lindsay Lohan!
4:00 PM - Going to LAX
5:00 PM - Finished organizing all paperwork for Patricia. Will drop off after I land as I
will be flying out in the morning to Dallas.
6:00 PM - Dying for a vanilla soy latte from SB.
7:00 PM- Just about to take off! Guess I should turn my phone off
8:00 PM - Just landed and getting my car. Need to go to Zappos.
9:00 PM - Finished dropping off paperwork for Patricia to work on and headed home.
9:30 PM - Home. Doing a few things on computer than going to bed. Flight to Dallas at 6:00am tomorrow.

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BUYER'S DIARY #4 - Amber R. - FFANY

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Jun 23, 2008 by Graham M.

DATES: June 1 to June 6 ,2008
SHOW: FFANY
LOCATION: New York, NY
BUYER: Amber R., Assistant Buyer, Comfort

June 1, 2008

2:20 AM - Waiting to fall asleep. First night in NY. Tomorrow I will get some work done with W Hotel wireless and shop the market.

June 2, 2008

8:00 AM - At the “make sure everyone is alive” breakfast we always have during the week of shows. Eating at the Blue Fin restaurant downstairs of the W Hotel. Here with Galen, Graham, Kathy, Nicole.

10:33 AM - I am in hotel room hooked up to wireless getting a few things done, before I head out this afternoon to "shop the market". I must admit it is pretty nice working from the 36th floor with a view of Manhattan.

1:54 PM - At Macy's in NY. This is overwhelming. I had never been in here before. It's huge, with many endless floors!

3:22 PM - Almost the whole store is on sale. Scary!

5:00 PM - Nicole just called and asked if I wanted to have dinner with her and one of Andrea C.'s friends who lives in NY and also works as an Apparel rep for Tripp Apparel. We will go out for Sushi at 6:30.

8:00 PM - Sushi was very good and the company was great as well. I am now back at the lounge in the lobby of the W. Hanging out with several Zappos folks from my team, monkey row and Fashion.

June 3, 2008

8:04 AM - I am eating breakfast with the team and Steve Gebhart, before we all head separate ways for our first day of appointments. I have 4 brands today, and they aren't too far from the W, so minimal walking today. Should be wrapped up by 5:00PM.

9:46 AM - Walking into Warwick Hotel for Aerosoles appt. Galen will be joining me.

11:04 AM - Met with Aerosoles earlier. Line looks good. Looks like huaraches are going to make a comeback next year! We discussed some possible marketing ideas for Aerosoles on 6PM.com.

11:45 PM - Just left Perlina meeting. Such nice people. Can't wait for the Fall styles to hit. Perlina is doing very well. My senior rep, Yves, hopes someday that Perlina will be the biggest brand on Zappos.

12:45 PM - White Mt. was able to see me 2 hour early and now I have a nice break in schedule to grab some lunch. Met lots of people from White Mt as I was the only account present at the time I was there. Nice group of people, and they all speak very highly of Zappos.

2:35 PM - Organizing folders for my appointments tomorrow and Thursday. I have one appt left today with Duck Head at 4:00.

4:10 PM - Finished up with Duck Head short and sweet. Women's Spring looks great.They are doing lots with color. I have been way ahead of schedule all day and gotten in and out of appointments early all day. Love when that happens! Tomorrow will be a bit harder to stay on schedule as I’m meeting with some big brands from my portfolio.

9:20 PM - Just finishing up dinner with Born at Mesa Grill. Large group of us including Tom McClaskie. Great food, wine, the best white peach margarita I've ever had! We are so blessed to "live the good life".

June 4, 2008

7:39 AM - Day off to a great start. I have the giggles this morning. I am in the cab with Jeanne and Galen on our way to meet with the Clarks family. Have a big day today. Born, Ugg, Merrell, and Ecco. I will probably skip Merrell and Ecco to go back to hotel and get some work done on laptop.

11:00 AM - Met with Clarks/Privo/Indigo first thing this morning. Clarks line looks great. They know who their customer is and update in their own ways, while keeping up with current trends.

11:24 AM - About to meet with Born.

1:00 PM - Met with Born and watched fashion show for Interim into Spring 09. Line looks great as usual, and they are trying a few things no one has thought of yet. Love my Born reps. They are awesome! The are using many shoes with a “Carrie Bradshaw” type flower on the top.

9:16 PM - Sushi Samba was some of the best food I've ever had! Having a great time in NY. Ate dinner with White Mt. crew. My White Mt rep took her first Sake Bomb, it was awesome and she was a natural champ. Go Marianne! After Sushi Samba, headed over to an Irish Pub style place and saw the Deer Stags rep Danny’s family perform in their band. Lots of fun, but it was ending right as we arrived. Headed back to W to check out the lounge. Late night!

June 5, 2008

7:42 AM - Last night was such a fun time at Sushi Samba with White Mt. Delicious food and great company. Then ended up running into Eric and his Steve Madden reps who we had a few drinks with. This afternoon, I am off to the Piers for my last appt of the show with Eastland. Clarks dinner tonight. Can't wait!

11:00 AM - Just finished up a revision of my Privo and Timberland Outdoor plan. Thank you Caron for giving us the last chance.

3:55 PM - So I am at the Piers. Finished up with Eastland. Women's Spring looks great and I can't wait for the styles to hit the site. Men's was interesting as they are taking more of an urban approach. The shoes looked good. Very nice distressed leathers. I’m outside Dansko booth, waiting for Jeanne, Dave, and Galen to finish up, so we can share a cab back to W.

5:17 PM -
Back at hotel, getting a head start on packing for return flight tomorrow afternoon. Heading to Porterhouse for dinner with Clarks at 7:00.


7:16 PM -
At Porterhouse restaurant in Time Warner building. Dave and I took an interesting picture with a statue. I have to give it to Graham for the blog! Also, very humid outside right now. I am not into the humidity!


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10:00 PM - Dinner with Clarks tonight was amazing, but the coldest restaurant I have ever been in!

11:53 PM -
All packed up and ready to go bag home tomorrow. Having a hard time falling asleep. Don't know why, considering I haven't had much sleep at all throughout the week. All in all, the trip was a great success and I look forward to receiving many new styles from my brands when they hit the site late fall and Spring 09!


June 6, 2008

10:18 AM - On my way to JFK for return flight to Vegas. Sharing a cab with Eileen and Graham. Glad the show is over, because it is a bit chilly today and starting to drizzle. All in all, the weather held up great all week. Certainly very muggy though! Makes me appreciate the dry heat we are about to enter for a hot Vegas summer. Busy week next week, from catching up on work after FFANY. Good bye New York, see you in December!

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BUYER'S DIARY #3 - Jennifer M. - FFANY

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Jun 10, 2008 by Graham M.

http://blogs.zappos.com/servlet/JiveServlet/downloadImage/38-2024-2007/Jenn-M-Blog-Pic-June-2008-F.jpg
DATES: June 1 to June 6 ,2008

SHOW: FFANY

*LOCATION: New
York, NY
*

BUYER: Jennifer M., Assistant Buyer, Salon


Sunday, June 1, 2008

8:00am - Waking up to finish packing for 11:20am flight to NY, realizing that I can only check ONE bag foran entire week of work, knowing NY is never predictable weather.

10:45am - Arrived at airport, tons of people all hung over going home from a long weekend in
Vegas…love it!


12:30pm - Signing Jonathan’s fashion book, racking my brain for about an hour as to what where and who aboutmy opinions of fashion, fun

7:30pm - We land at JFK and as we wait for our bags... Leemarie’s still isn’t showing it’s face…she starts to panic, can you imagine an entire week of work appointments without any of your clothes, hair products, contact solution!

8:00pm - Looking at the cab line, no way! It’s like a 2 hour wait so we decide to take up this guy on a car service as he promises 15-20 minutes.

9:00pm - finally getting into the car! Haha, 15-20 minutes translated is 45 to 60!

10:00pm - Just pulling up to W Hotel, STARVING! Check in, grab handbag, start searching for food.

10:45pm - Find South African place called XaiXai randomly on 9th and 51st. Very quaint, wine, tapas... a great way to say hello to NY before a crazy week!

12:00am - noticing a man with a stroller passing the restaurant on the opposite side of the street going right with black bag in stroller, left without, right with…weird…

1:00am - Time for bed, long day of trend shopping and appointments tomorrow.

Monday, June 2, 2008
8:00am - Wake up, shower, grab banana and hit the streets for some shopping before my appointments in the afternoon!

9:15am - Grabbing a bagel from café next door…ahh NY bagels, can’t beat them!

10:30am - 5th Avenue trend shopping! Saks, Fendi, Gucci, Bergdorf, then off to Barneys! All the while wondering if I’ll ever be lucky enough to live in this crazy vibrant city…comfortably!

1:30pm - Meet Jessica at hotel to grab a cab to Lacoste belts appointment on 35th.

2:00pm - View the holiday and review the fall line with my rep. It looks great! The croc definitely sells!


3:00pm - Finish early so head back to hotel to freshen up and grab next appointment’s business reviews.

3:30pm -Next to Beverly Feldman! We’re going to pick the Zappos Life shoe for holiday drop! Already setting dates for WSA in July…drinks of course!

6:30pm - On our way to Trump tower, we end up at the wrong one! I had no idea how many towers this man owns! Finally get there meeting an old friend at Trump tower on 57th for our
traditional glass of champagne as we overlook central park…I’ve never seen NY in June, amazing! We were so lucky to get a great weather day!!


8:00pm - East village for some awesome French food, had steak tartar and wine - great conversation.

9:30pm - Heading back to the hotel to check emails from today.

2:00am - Finally getting to sleep after finishing emails and reviewing business for appointments starting at 9am.

Tuesday, June 3, 2008
8:35am - Walking to Hilton Hotel for first part of the day. After getting our badges we head to the room which Bivel and One of 2 are showing…door closed, tons of workers in hallways still cleaning rooms. Hmmm….ok?

9:15am- Head to next appointment, will come back to closed door…get to Pura Lopez, looks
amazing! Such a gorgeous collection!


10:00am - Headed back to first room, see reps in hallway, they tell me that they were there at 8am! Lesson of the day, knock on the door!

11:30am - Time to eat something. Grabbed a flat bread at a little café on 57th between 5th and 6th called Mangia, killing time checking Blackberry emails before 12:30pm appointment - so loud here with sirens going off every moment!

12:30pm - Icon collection, met new rep.

1:30pm - New line that will launch spring, looks amazing! Also got a chance to catch up with an old friend!

3:00pm - Walking to catch last cab of the day to Hunter Boots appointment and we run into a guy in a pin-striped, short-sleeved silk number with head phones a thick neck and sunglasses
(although it was overcast)! Laugh of the day.


4:00pm - Hunter appointment, which goes great! Met a ton of new people on their end, I love meeting new people!

7:00pm - Drink with Terra and Leemarie at bar in W - the Livingroom!

7:30pm - Had a few with a rep.

11:30pm - Came home, called for 2 wake up calls starting at 5:30am (what was I thinking?!?) And breakfast at 6am.

Wednesday, June 4, 2008
5:30am - Wakeup call.

8:30am- Meet everyone for Lacoste Footwear appointment at 9am.

9:30am- Tell Lacoste about a project we’re doing this fall, definitely interested! Oh, and the product looked fantastic! Great colors, right on trend!

11:30am- Camuto group, starting with BCBGMAXAZRIA on to Jessica Simpson, Vince Camuto and then BCBGirls…what a day!!!

3:30pm - Off to Soho! The best part of Manhattan to me, so much character! View the
Coclico line, finally grab lunch at this great French cafe, Gitane, head to Jeffery’s then back to hotel before last minute dinner.


5:45pm - Freshening up and checking emails before grabbing a bite to eat at Rosa Mexicano, this is where my picture was taken! I was dared half way through dinner to take an entire mini spoonful of jalapenos! So of course I did it!

10:30pm - Dancing at Hudson Hotel! Great scene! 4 rooms, each with a different vibe.

1:30am- Home for last minute review of Thursday’s appointments.


Thursday, June, 2008
8:30am - Got a chance to sleep in a bit!

10:00am - First appointment with Cynthia Vincent Footwear, LOVE.


11:30am - Jaime Mascaro, new showroom, looks awesome! Another great view, rep even ordered pizza, first time all week with some NY style pizza, HUGE pieces, so delish!

1:30pm - Off to the Hilton, going to see KorkEase and talk about resort and fall.

2:30pm - Killing time, ran into Sabon, awesome soap place, great bath scrubs! Check it out!

3:30pm - New brand view, then to Bliss to check out some more product.

4:00pm - On way home, stop in Henri Bendel and a couple other shops, tons of people out today, lots of group tours. Decked out in the headphones and all!

5:30pm- On way home called Dad to check in, ended up talking my ear off! Walked right down diamond lane (as I call it!) with people yelling at you to buy some black market jewelry!

7:00pm - Met colleague and his rep for a drink and dinner. We ended up going to a Chinese place because we were starving before we could get in at Freeman (amazing place)!!!

9:00pm - I ordered trout and received the whole fish cooked…eyeball and everything! So tasty!


10:30pm- Rivington Hotel for a new scene.great music!12:00am- Forbidden City in East Village.

2:00am - Grabbed a cab back to hotel, thinking of checking out Whisky Bar/club below the W.

2:45am - Decided to hit the hay! Have to get up early and pack before flight tomorrow!


Friday, June 6, 2008
9:30am - Did not want to get up…started packing.

12:30pm - Caught cab to airport, you never know what the traffic is going to be like! Especially on Friday!

1:20pm - Arrive at Jet Blue terminal, printed boarding pass, headed through security and towards a sports bar.

2:00pm - Had at least 20 minutes before we boarded, ordered, then as food gets here they announce LAST CALL TO BOARD FLIGHT 257 to LAS VEGAS!

5:35pm PST- Ahhh I’m home, and slept almost the whole flight, minus some crazy people all excited to get to Vegas, and some scary meatheads on the plane who decided they were too cool to take off their sunglasses…oh wait, the plane was pretty bright, it could be validated!

6:15pm - Robin, a gem, picks us up from the airport and the end is finally here…time to sleep and catch up from the week away.

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BUYER'S DIARY #2 - Meghan B. - Two Lips

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Jun 1, 2008 by Graham M.

Dates: May 27, 2008 to May 28, 2008

Brand: Two Lips

Location: Los Angeles

Buyer: Meghan B. Assistant Buyer, Fashion

http://blogs.zappos.com/servlet/JiveServlet/downloadImage/38-1902-1966/Meg+and+Elisa+w+Wooden+Wedges..Holes+drilled+to+keep+light333333.jpg
May 27, 2008

5:24 AM - Rise and Shine! It is way too early to be awake after
Memorial Day festivities, but no time to press the snooze this morning. I
better make a big cup of coffee to sip on while I watch the news and check
email via Blackberry.

6:30 AM - At the gym. Today is a weight lifting day. I like
weight lifting days because after lifting I get to drink a protein shake, and
they are yummy!

7:36 AM - Chocolate protein shake! +Mmmm+!!

8:45 AM - Got ready for work and packed for a night in LA in
less than an hour. Hope I didn't forget anything! I'm going to have to hit up
Starbucks on my way to the office for the caffeine fix I need to really focus
on my emails before heading to the airport. Should be a good day though...
Elisa (one of the Assistant Buyers on my team) and I are going to LA to meet
with one of her brands... We are going to work the line and checkout their
showroom and production facilities. But first, a tall skinny caramel latte with
no foam, please!!

10:30 AM - Still trying to clean out my inbox. Only 170
emails left to answer. In between emails, I'm also working with Elisa on the
search engine terms for her portfolio.

11:30 AM - Process Efficiency Committee meeting! Zappos is
focusing on improving the efficiency of our processes this year and I am on the committee. We gatherideas from the merchandising department and meet once a month to select the
winning idea. The winner is "clocked" with the ‘Do More with Less
Time’ award and receives a $50 prize. One small change that saves 5 minutes a
day adds up to 1825 minutes saved a year... That's 30 hours per employee and
considering we have about 250 in merchandising, that's 7,500 hours saved!! It’s
neat to see how the small changes we implement add up to something really
significant.

1:00 PM - Headed to the airport. I really could have used
another 10hrs in the office today, but I'm going to miss my flight if I stay
any longer. I will have to continue answering emails from my Phone and
work on my laptop at the airport. Wireless cards ROCK and help me work from
everywhere!!

1:30 PM - Settled in with my laptop at the airport. Flight
was delayed a half hour which is usually annoying, but today I am happy because
it gives me more time with my emails! Sooooo many emails! Elisa just went to
get coffee, but I decided to pass so I can sit still on the plane… I’ve already
had a lot of caffeine today!

1:45 PM - Elisa just suggested we get Zappos tattooed on our
butts while we are in LA! I heart Zappos, but that’s weird! I think someone must
have spiked her coffee while she was gone! Back to email!

2:30 PM - Just boarded the plane. I was hoping to catch up
on my reading during the flight but just realized I took "The Carrot
Principle" out of my handbag and forgot to put it back in! Guess I will
read Footwear News and celebrity trash gossip magazines instead. (Gossip magazines
are great for fashion trends research plus oh so entertaining! BONUS!)

4:00 PM - Just got picked up at the Burbank airport by our reps from Two Lips. Going to go trend shopping for a while this afternoon. I try to always spend time shopping the markets when I travel.

5:00 PM - Traffic too bad so unable to go shopping. At "Gladstones" on the beach in Malibu for appetizers and drinks instead. The ocean is amazing! One thing I miss about living in Vegas is seeing water.

7:08 PM - Just convinced our Two Lips reps to sign up for a twitter account after seeing Skechers president Michael Greenburg with bunny ears via Tony's (@zappos) twit pic! Off to meet Two Lips president, Chahe, for dinner at an Armenian restaurant. I've never eaten Armenian cuisine so I'm very curious.


9:50 PM - Just finished dinner. It was absolutely delicious and the conversation was great. We ate, talked business and smoked a hookah.
Dinner is a fun way to get to know and build relationships with our vendors. Now we are going to check in the hotel. I am so exhausted. I can't wait to shut myself away in my room, work on some more emails and then go to bed!


May 28, 2008

6:30 AM - Time for my morning ritual of watching the news
and reading emails on my blackberry in bed. Decided to skip the gym portion of
my routine this morning. I’m still sleepy!

9:40 AM - Just got to the factory and we are taking a tour.
It is soo amazing watching all of the samples be constructed by hand and seeing
how all the pieces come together. The craftsmanship involved is incredible.
Shoemaking is certainly a lost art in America... Well, almost everywhere
but here that is!

11:00 AM - Viewing samples from the new Two Lips collection. There are some very exciting things in the works! An upcoming style that I particularly liked was a pair of woven rider boots that we ordered for Zappos for October. Chahe, the owner and president of Two Lips, told me that it takes 11 and 1 /2 feet of leather to make one pair of these boots! Chahe is a very hands-on Owner/President and actually makes all of the initial prototype shoes himself. He travels around the world for inspiration and to source materials and then gets hard to work in his LA studio designing, cutting leather, stitching uppers, gluing soles, etc. You should see the rows and rows of materials; beautiful bright leathers, funky patterned fabrics, rolls of raffia and linen for sandals, jeweled ornamentations, and so much more. It would be very fun to
be turned loose in his factory and let the creative design juices flow!!

12:00 PM - Checking out all the latest trends and upcoming styles is the fun part of our job, but now its time to get down to the nitty gritty of our business. Elisa reviews numbers and selling with our reps and we talk about current business trends. Numbers, numbers, numbers.... More than half of what we do on a regular day is crunch numbers... But it’s a necessary evils and part of what makes days like this so fun!

12:30 PM - Meeting is done and we've had a very successful trip. Not only did we get to have a great time and see what's new, but we accomplished all of our business objectives, wrote boot orders for fall and learned a lot about the art of shoe construction.

1:00 PM - Rushing to the airport so we don't miss our flight. Lucky for us we are carrying on so don't have to be at the airport an hour in advance to get our luggage checked in. My fingers are crossed that security is a breeze!

2:00 PM - Just boarded flight back to Vegas. I really
enjoyed the trip, but fun’s over; now its time to focus on the 2009 Q1 plans my inventory analyst emailed over. I downloaded them onto my desktop so hopefully I can finish them
during the flight.

3:20 PM - Just landed back in Vegas. Didn't get as much work done on the plane as I would have liked because it was super turbulent... So much so that Elisa almost had to use the little white bag! Traveling is fun, but I'm looking forward to getting back to the office and catching up on all of the daily grind.

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BUYER'S DIARY #1 - Eric Yanez - Diesel

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May 28, 2008 by Graham M.

Welcome to the first posting of a new blog series from Zappos.com and the Merchandising Department. The series, titled: Buyer’s Diary, will give readers a glimpse into the life of a buyer at Zappos.com.

Each buyer profiled has volunteered to jot down exactly what they’re doing and thinking as often as they can throughout the course of a buying trip.

This week, Eric Y., an Assistant Buyer on our Fashion team travels to sunny L.A. to visit Diesel.

http://blogs.zappos.com/servlet/JiveServlet/downloadImage/38-1830-1950/Eric-and-Scott-at-Diesel.jpg


Dates: May 19, 2008 to May 20, 2008
Brand: Diesel – Holiday/Pre-Spring Buyer
Location: Los Angeles
Buyer: Eric Y.


May 19, 2008

4:00 AM – Woke Up. Monday’s are usually rough but 4am came way too soon! Heading to L.A. with Scott J. to
meet with Diesel.


5:00 AM – Just arrived at the McCarran Intl. Airport, surprisingly it is extremely crowded. Thankfully, I am carrying my luggage on so all I had to do was print my boarding pass.


6:00 AM – Emergency exit row = more leg room. Flight taking off.


6:50 AM – Just enough time to down a glass of OJ, Landed at LAX.


7:00 AM – In a cab, lap top open and wireless card in.


7:30 AM – Traffic was minimal, checked into Standard Downtown.


8:00 AM – Grabbing a quick breakfast at the Café.


8:30 AM – Sitting through traffic on the way to the Diesel showroom on Robertson.


9:00 AM – Waiting in the Lobby of Diesel, meeting women’s Rep to view Women’s Apparel.


10:00 AM – Deep into Women’s clothing. The Holiday/Pre-Spring line looks amazing! With some bright pieces that will have you craving warm weather.


11:00 AM – Moved onto Women’s Denim and accessories- belts and hats. Drinking a Red Bull.


12:00 PM – Now meeting with the Hand Bag Rep. Viewing the Men’s and Women’s bags and small leather goods.


1:00 PM – Lunch is delivered to the showroom. Take a break to eat and chat.


1:30 PM – Start viewing Resort swimwear for Men.


2:00 PM – More banana hammocks and board shorts


3:00 PM – Now looking at the sleepwear and men’s underwear.


4:00 PM – Leaving Diesel. Walking down Robertson, checking out trends, trying to catch a cab.


4:50 PM – Arrive back at The Standard.


5:00 PM – Call the office to check in with my Merchandise Assistant, get the 411 on what’s happening in the office, catching up on e-mails in the room on laptop.


6:00 PM – Take a 20 minute power nap.


7:00 PM – Met Mikey (Taryn Rose Rep) - Roof top at the Standard for cocktails before dinner.


8:00 PM – Still at the bar enjoying drinks and great people watching.


9:00 PM –Just got to Little Tokyo for a Sushi Dinner. I think we ordered more Saki then we did Sushi.


10:00 PM – Green Tea Ice Cream- the perfect ending to an amazing dinner.


11:00 PM – Back at the Standard and calling it a night…long day!


May 20, 2008


7:00 AM – Wake Up Call


8:00 AM – Finally woke up, packing, getting ready.


8:30 AM – Crazy traffic today. Trying to hack away at some e-mails on my BlackBerry.


9:00 AM – Arrived at Diesel. Working Men’s Apparel.


10:00 AM – Just sifted through sample’s (majority tops, T-shits, jackets, wovens, hoodies, ect.) now detailing color ways and delivery dates.


11:00 AM – Still detailing men’s.


12:00 PM – Working Men’s Denim. Awesome treatments!


1:00 PM – Working Women’s intimates and resort bathing suits.


2:30 PM – Finished up Diesel Holiday/Pre-Spring Buy.


3:00 PM – Came to Mexican Restaurant to eat prior to our flight.


3:45 PM – On the way to LAX.


4:00 PM – Arrived at the airport, working on laptop before flight.


5:00 PM – Flight taking off – have my own row, am exhausted.


6:00 PM – Landed back in Las Vegas!


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