The Zappos Customer Loyalty Team not only makes it part of their daily routine to wow customers, but they always go out of their way to help out fellow Zapponians. They set up a recognition program to thank those for being especially helpful in CLT. They call it the "Cultivator of Wow" award, or COW for short. Each team made a fun cow box to house all the nominations.
Zappos Zollar program is a fun way that Zappos managers use to recognize employees around the office for doing a good job. Zollars are made up money that Zappos uses to allow employees to purchase things from the Zollar store.
It may not seem like much, but it's just another great program we have here to show employees how valuable they are. Our Cruise Ship Captain, Jamie, who is in charge of the merchandise for the program, talks about how it was started and some of the new item being put in store.
