Guess what...Lucille's weight!

Over the past five years every visitor that has passed through the Zappos headquarters has left their sticker badge behind and all of those stickers formed our beloved badge ball in front of the 2280 building named Lucille. Lucille was created by our very own Rosalind S. and with her help and determination Lucille grew into the massive sticker ball that she is today. Just by looking at the circular mass of visitor passes, you can clearly see that we've had an insanely large amount of people to come through in the last few years!

In celebration of Lucille's 4th birthday, the help desk is holding a competition to see who can guess the weight Lucille will be on August 31st. It's only a week away, so if you would like to win a super awesome prize, head on over to the help desk and start guessing!

Thank you Roz and all of our visitors for keeping Lucille going. I'm excited to see what she'll look like 4 years from now.

It's that time again! The time when one of our Zapponians, well, in this case, two of them, accidentally clicked the old mouse when they shouldn't have and replied to all. They unknowingly sent an email to a group far larger than what was intended and at Zappos, we award them for their mistake! (All in good fun, of course) The mayor was there with a bullhorn and we were there with the camera and our Reply To All Hat :)

Thanks for being good sports!!

We have visitors all the time, and today was no different. Our friends at Monster stopped by the office to give us a little morning boost by handing out free Java Monsters to over 200 employees. Check out the video below to see what happened when we put a little "Monster Java' in our day.

Melissa L. wasn't always a Blogger, she actually started as a member of the Zappos Help Desk. She wasn't necessarily "Cut out" for her original position, and some say it had something to do with her excessive caffeine intake. We are very happy that things didn't work out for Melissa at the Help Desk, because we wouldn't know what to do without her!!

Thursday was a very exciting day here at Zappos, we had World Series Of Poker Winner, Phil Hellmuth, in the office for a tour!! Help desk coordinator extroirdannaire, Anne , is an avid poker player and a huge fan of his. Anne plays Texas Hold 'Em throughout the week on the Net and usually every other weekend at the casinos, so today was a HUGE day for her! When Phil came by our row on the tour, Donavon brought him back & introduced her to Phil. I have never seen anyone turn so red in my life!! He was very sweet and took a picture with our own in-house poker star :)

Today the Help Desk got into the Mardis Gras spirit & built our float!! Woo hoo for fun & weirdness!! We decided to use our float as our theme for our row...and also; Woo hoo for Do more with less!!

Being that we are the help desk team we decided to go with none other than those 4 guys from Liverpool & use the song Help by the Beatles! In going with that song, we made our very own hippie bus, complete with The Mayor at the helm!! We had a blasty blast putting this thing together. We had a casualty along the way.. Dory was hopscotching & hopscotched her Iphone right into a bucket of paint! Our very chivalrous Donavon fished it out with his hands!! What a guy :)

At any rate, we had a lot of fun bonding & putting this together, stop by our row to check out the bus!!

Do you have unwanted books or music that you haven't listened to since snap bracelets and trapper keepers were in? ... Well, look no further!! I

The Zappos Book & CD exchange is here!! In the spirit of Core Values 5 & 8 ( Pursue Growth & Learning and Do More With Less) We have put bookshelves in the lunchroom & loaded them up with used books and music. The exchange works like this: bring in any books or music that you don't want anymore, put them on the shelves and if you see a book or disc that interests you, go ahead & take it! It's that simple. I'm a very avid reader & will often buy paperback books, only to have them pile up in my room after reading, here is the perfect outlet for those read books. It's a great way to save some many as well as pursue your musical & literary interest. So stop by the lunchroom & check out the shelves!!

Embrace And Drive Change, which is core value #2 here at Zappos.com, is very understood by Zappos employees, especially lately; There has been a lot of movin' & shakin' goin on around here lately!

The entire Merchandising area has made a move, and not to be outdone, the Delp Desk has moved as well! Throughout the past we were always located upstairs in 2280, and at the beginning of this week, we made the transition to the 'burbs by moving downstairs next to monkey row! The travel & services teams of the Help Desk are now all in one spot with our managers..... yipee!!

You can still locate our reception team at the front desks of both buildings, but should you need to find us at any time, look no further than monkey row! We look forward to seeing everyone soon :)

Our friendly help desk is always trying to come up with new ways to provide a fun atmosphere for everyone here at Zappos. In the spirit of Valentines Day, they decided to set up a "free hugs" area to brighten everyone's day.

Make sure you stop at the front lobby to pick up your free hug!

This week we are focusing on on Ms. Dorsey T.!

Dorsey has been at Zappos since February of 2007. Since coming to work at Zappos she has worn many different hats, you may have seen her recently baking cookies at 2290, or driving the shuttle bus!! These days, Dorsey makes her home at the front desk of the 2280 building as a receptionist and also the shuttle dispatcher.

If you ever need to know where any of us are at any time of the day, Dorsey can tell you!! I tried to get some info out of Dorsey, which was the equivalent of trying to get blood from a turnip :) So I'll go with what I got!! Dorsey has a single daughter who is 21 that she's willing to give away to the highest bidder :)

She loves handbags, and when i say loves I mean LOVES handbags, she has over 100 designer bags!! She says that she's older than she looks, but I'm not buying it!! Last, but not least, she loves true life crime stories; shows like CSI & NCIS. We at the help desk are so excited to have Dorsey back home!! Make sure to stop and say hi when you see her!!

Today we take a look into the life of the OG HelpDesker… Brooke James!

Brooke was the very first person to start the Help Desk department. She was the main liaison between Merchandising and CLT. Her days were full of answering emails from CLT, driving shuttles, and doing random projects.

Hmmm… does that sound familiar to anyone? :) Brooke started in 2004 and was in the department for about a year. We at the Help Desk owe it all to Brooke’s visionary ways.

Brooke mentions, “I would always look forward to vendors coming into the office. They were always the highlight of my day.”

Nowadays Brooks is busy buying some pretty snazzy handbags for our site. Check out her greatest accomplishment to bring to Zappos – Dooney and Bourke Handbags!

Our Finance Team at Zappos are quite a great bunch, and the Random Acts of Kindness award that they give to two employees every week proves that fact!

Our blog man, Jason C., happened to be on hand for their parade and presentation this week, and he caught it all on camera! Take it away, Finance!

The week of January 5 through January 10th was a mighty crazy week for the Help Desk Team. While the Consumer Electronics Show (CES) brings thousands of folks to Las Vegas, it also brought a few people through Zappos. During that week the Help Desk had a grand total of 109 shuttle runs and 42 tours!! 38 of those 109 shuttle runs were done in one day.

Right smack dab in the middle of the week was the merch quarterly recognition happy hour and a party hosted by Zappos and Intel... Both of these parties were done on the same night :) It was definitely one of the busiest weeks that I have seen while working here! By the end of the week I think that we were all a little delirious! Thanks to everyone who helped the help desk with all of the tours!

Thursday is a big day for Zapponians...it's your chance to help out your fellow man by giving blood!

Zappos.com teams up with United Blood Services for a company-wide blood drive for all employees and their families. And there is a special treat attached to this good deed: If you're signed up to give blood, our Help Desk star Ros will be baking for you! If you sign up for blood donation, Ros will supply you with Cupcakes and her signature Snickerdoodle sandwich cookies to get your energy back up. You can't beat that! Helping out and getting treated to sweet goodness such as this!

Employees are encouraged to bring in family members, but a reminder, anyone giving blood needs to be over 18 years old.

The drive will be from 10:30 AM-3:30 PM in the Shoesite Conference room in the 2290 building. See you there, Zappos!

Pat W. did a little research on what giving blood means to some people at Zappos, check out his premiere video for the Zappos Blogs below.

Well, not exactly. Recently, MetLife, the insurance giant, visited our offices in order to offer our employees their services. And they brought along hundreds of little Snoopy stuffed animals to give away. (He is their mascot, as you may know)

And being the nice people that they are at Metlife, they decided to leave a huge amount of them behind to hand out to Zappos employees that didn't get to visit them while they were here.

So our Help Desk sent out an email at 11:28 AM, letting everyone know that there were a huge box of the canine dolls in the front lobby. And, by 11:32, they were gone! It's definitely a childhood love for us...we all love Peanuts!

Thanks Metlife!!!