This week the Customer Loyalty Team graduated the newest class into the call center from incubation. Right after the initial four week new hire training class, all new members to the customer loyalty team go through a three week incubation period. During this time, they go through more training on policies and procedures, and gain the necessary skills needed to give our customers the very best service possible.

This training period also gives new employees a chance to learn and be a part of the Zappos culture. Here are some of the newest graduates talking about what their experience has been like at Zappos since they started.

Howzit, faithful followers?!

I really hated to title this latest HR / Training pulsating post as I did, (waaaay too many ABBA references his week for some reason), but what choice did I have??? Feast your ogling ojos on this:


That’s Zappos HR’s very own ninja prom queen, Heaven “Heavenless” T. showing us what she’s got. ‘nuff said.

Oh wait, that’s not true!! I also managed to score a pic of Jamstar’s recent glittering gift from one of her joie de vivre vendors:



Perhaps coming to a Zollar Store near you!! Sweeeeeet……

Some parting notes!

Jobs@zappos! Come getcha some!

Special thanks to p-1603, Zappos CEO, for letting me post Heaven’s performance here, instead of snatching it from my archives for his own sinister purposes, and waiting ever so patiently for me to get it out. Yer the best Tony. Love ya. Mean it.

Coming Soon!
-How HR’s Monthly Outing literally rocked! (promise this one’s coming really soon)
-An update from Training! (sorry, really needed to get Heaven’s routine up!)
-Zappos.com: Powered by Hope! (and another Dancing Queen!!)
-Random Rozzy Thoughts! (building anticipation…it’ll be worth it!)
-The Benches Are Here!!!!! (or, “Why We Love Rozzy and Rebecca L.!”)
-What’s all this about Twitter, then?!!

Until we meet again, “Yes! A brain transplant!...I don’t need it; take my brain!”
~drroo
(follow me on twitter!)

Item!
Have any ideas on how this crazy, kooky thing we call a blog could evolve? They don’t even need to be good ones! Have a burning question, or a need to wax philosophical? Need some sage advice? I’m here for you, citizens of the intarweb, and my sustenance is your comments!!!