Going into a new job for the first time can sometimes feel a like the first day of school. It can make you feel a little nervous because you are going into new surroundings and don't know anyone there. Zappos HR department has found a way to help our new hires come right in and be immersed in the culture right away. They call it a "new hire meet and greet."
This week a new training class was starting for Zappos new hires, and HR held a meet and greet for them on their first day. It allowed them to hang out and get to know the other new hires they will be training with over the next several weeks, as well as meet some of the managers they will be working for.
This week the Customer Loyalty Team graduated the newest class into the call center from incubation. Right after the initial four week new hire training class, all new members to the customer loyalty team go through a three week incubation period. During this time, they go through more training on policies and procedures, and gain the necessary skills needed to give our customers the very best service possible.
This training period also gives new employees a chance to learn and be a part of the Zappos culture. Here are some of the newest graduates talking about what their experience has been like at Zappos since they started.
