OMG, how we all love a good sale! Just stopped by the Zappos Outlet Store located at 376 Zappos.com Blvd in Shepherdsville, KY to see what's going on; the super heroes were busy stocking the store for a big sale coming up October 15-31.

Despite how busy we were, we took a few minutes out of stocking and straightening to show what we would pick out if given the chance to buy ANYTHING we want!

For more information on the sale, please call 1-888-927-4114.

Enjoy our wish list!

Okay, so KIVA has been up and running for a while now and despite a few bumps along the way, everything is running great. Those little critters are working their circuits to the bone. Last time I talked about some employee's views on KIVA itself and how they liked working with the new system. I heard from a few people how they would like to know how the process works and how it's different from regular putaway or picking. So this is for all those eager young minds yearning for information.

Unlike site manager, which is ran throughout the rest of the warehouse, you don't have to make a new password and type in your login every time. Instead all you have to do is scan your badge with the hand scanner that you use for putaway, or type in your name to get logged in. Easy enough. After the login screen, you are directed to a job option screen. On this screen you choose either putaway or picking/purging. Purging is a tool under picking that helps with picking multiple orders.

Once you choose which job you will be performing, you will be prompted to choose which pods you want to use. There are pods for small and large handbags, shoes, apparel, etc. Once you make your decision, the bots will automatically go and retrieve the appropriate shelving units. Once they bring them, all you have to do is put the items away. The only difference between putting away in KIVA and putting away in the static racks is in KIVA you have to scan the location and then scan the items, while in the static racks you have to scan the item first.

Now that you know the process I bet you can't wait to jump in there and start working, right? Well of course you are. They're just too neat not to want to work with the bots.

Attention! Attention! Read all about it! Zappos is being invaded by robots!

Okay, well maybe we're not being invaded but we still have them, which is cool nonetheless. If you haven't heard, Zappos.com is now running the new KIVA system. We are one of the first few companies in the United States to have them in our facility. For those who don't know what KIVA is exactly, they are multiple robot units that actually bring storage shelves to a team member's station to be filled with product. They also bring the shelves to a team member who needs to pick a product to be shipped to a customer. Based on the information you enter into the computer about the sizes and type of product you need to put away or pick, the robots bring you the appropriate shelves. Right now there are only a few employees working with them in order to make sure everything runs properly and smoothly. After about a week or so of working with the KIVA system, this is what a couple employees had to say about it:

"Our first day in KIVA was really exciting. We learned what does and doesn't belong in the pods and which pods to use for specific items. The pods have certain areas for small and large purses/wallets, small shoes, and even designated spots for watches and hats. It makes everything so much more organized and easier to not only put away but also to pick." - -Suzanne B.

"KIVA definitely makes my job easier. It gets really hot in the warehouse and after a full day of walking back and forth between floors and pushing a cart, you're ready to fall over. I love the KIVA robots because they do all the work. It not only helps me keep my energy, it lets me keep my same fast pace throughout the whole night." - Beth W.

Based on the feedback from the employees and the progress of the KIVA system itself, it is believed that our receiving and shipping processes have broke new grounds in getting new products and pleasing the customers. Looks like we even deliver WOW to ourselves. This is just a glimpse of what the future will hold for us at Zappos.com. Keep checking back for more updates about the KIVA system and all the little critters.

All ready to go!

Our very own Chris M. checking out the Picking process.

The beautiful overlook of the robot village.

PUMA PG Saddle shoes at Zappos.com - $94.00
O'Neill Bermuda shorts at Zappos.com - $44.00
Linda Long dancing on the table at Zappos.com gathering - PRICELESS

(A little background: It was a Thursday night. The marketing department and other Zappos friends took over the Roadrunner patio. There was a farewell party for our friend Neill. There were friendships blossoming. There were funny stories being told. It started to get dark. There might have been a full moon? Hmmm...and then it happened...our very own Linda Long up on the table! Linda, we can probably never live up to that moment again but you set the standard high - you go girl!)

In the spirit of Zappos Core Value #5, Pursue Growth and Learning, Jeanne and I took a group of Assistant Buyers, Merchandising Assistants and members of our Product Information team from Casual Lifestyle on a one-day, turn-around round trip to Southern California to tour the Magdesians shoe factory. One of only a few left in California, the Magdesian family was gracious enough to open their doors to us.

They have an incredible laser cutting machine that eliminates the need for costly dies and is also 30% more efficient in terms of raw materials. For those of you who don't know, a die is, in essence, a metal "cookie cutter" traditionally used to cut the upper pattern from a sheet of leather or other material. As each size and width combination required a separate die, this is one of the highest costs to a manufacturer in production. By using this new technology, Magdesians can keep the costs, and in turn, the retail prices of their U.S. made shoes significantly more affordable.

Thank you VERY much, Magdesians! It was a great trip and very educational for all!

So, there is this lady, let just call her Lynn shall we? Anyhoo, this lady, Lynn if you will, sits at this desk and claims to do something or other for this web site Zappos.com. Something about UX or something? Who knows. Anyhoo (part two), while UX'ing apparently she takes some personal web browsing breaks. How do I know this information? Just look at the photo below and you decide whether I need to talk to her about her productivity. Sheesh!