One thing that makes this company great, (besides the copious amount of shoes and apparel and accessories that we have on our site as well as our free shipping and returns) are the wonderful people behind the scenes that make it all tick. I speak for quite a few when I say that without Dr. Vik (our resident life coach) we wouldn't be the people we are today or wouldn't have the confidence or support to be the people that we are today.
Everyone in the Zappos Headquarters is encouraged to meet with Dr. Vik in order to set a series of goals or to talk about one goal that they want to set and achieve and Dr. Vik helps them focus on getting there.
Everyone's a winner...they just need to believe it for themselves.
Here's a little insight on how to Spin it and win it:
First: You need to brush off and get rid of the
3 things that bind us.
1) Past Baggage: We all have things in our past that tend to pull us down and constantly prevent us from moving forward. Well, the truth is that there isn't a future in the past - so LET IT GO! Just like traveling, life is one wonderful adventure, but if we pack a bag that's impossible to carry we're probably going to give up early and go home. What we should do if we make that common mistake is get rid of the bag all together. You will soon realize that the things you "couldn't live without" are the things we miss the least. So for this life adventure, travel light, that way you don't have to turn down any new opportunities or trinkets that come our way.
2) Improve Self Talk: Really. If your loved ones or co-workers talked to you the way you talk to yourself you would probably stop sending them Christmas cards and request a new work position and/or quit. I, much like many others out there, am my own worst enemy. But
guess what? The only person who can change that is you. So from here on out, look in the mirror with confidence and say: "I'm good enough, I'm smart enough, and gosh darn it, people like me." Or say something along those lines. You'll find that your whole day is completely different. Even if you don't believe yourself the first few times you do the 'ol pep talk, just "fake it 'till you make it" because one of these days you will. And you should. Because without everyone else, you're all you got.
3) Self Esteem: Which falls pretty close to improving self talk, but your self esteem gives you the extra bit of confidence to go the extra inch. Never underestimate the powers that come from within. We are all capable of achieving our every goal, even the goals seems unrealistic at this moment in time, they won't once you believe that it is possible. Even if your goal is to lasso the North Star and move it to the South - try it anyway. Because the odds are pretty good that you'll lasso something wonderful and just as fulfilling during your brave attempt.
Things to remember:
Setting goals that are achievable boosts your self confidence, changes the way you see yourself and allows you to stay motivated and moving forward, as opposed to backwards or no where at all. But don't set goals that are too small because then that's you holding yourself back from something more, and you don't want to do that. Do you? Ok, so lassoing a star really isn't the best goal to set for yourself. But, if you do want to get closer to the heavens, start out by
climbing Red Rock, NV, then go from there.
One more thing, once we do start our journey in achieving our goals - take weight loss for example - don't start out by cutting your calories in half and beat yourself up every time you get visions of
sugar plums in your head. Think
80/20. That way 80% of the time you're keeping yourself on track and 20% of the time you can have that birthday cake without punishing yourself or giving up all together because you were a bit naughty. And most importantly don't let the guilt of your slip up get in the way of achieving your ultimate goal. Guilt often times leads to bad self talk and we don't need any more un-edifying comments in our head than the ones we already have. Ok.
And that, my friends is how we spin 180 degrees away from the road that we've either traveled on before or one that's not worth traveling on at all, and move in the direction of something wonderful, exciting and new.
Thanks Dr. Vik for all that you do for the employees here at Zappos and for being an amazing source of encouragement, confidence and support.
For those of you who haven't taken the moment to speak to Dr. Vik, you should. At the very least you'll get to sit on the thrown, wear a crown and get a fun and beautifully
retro Polaroid picture of yourself.