The Zappos Customer Loyalty Team not only makes it part of their daily routine to wow customers, but they always go out of their way to help out fellow Zapponians. They set up a recognition program to thank those for being especially helpful in CLT. They call it the "Cultivator of Wow" award, or COW for short. Each team made a fun cow box to house all the nominations.
When you think about a Finance department, you don't normally think of guys doing crazy things like betting on getting a mohawk hairdo over a UFC fight – but then again, this is Zappos we're talking about.
Scott S. lost the bet and had to get a mohawk, and since we're all about team spirit around here, Daniel and Lakshan went ahead and joined in on the fun.
