The Pipeline Team is offering a NEW series of classes based on books from the Zappos library!

We take the most important concepts from one or two books, and give you some practical ways to apply them at Zappos. These classes aren’t boring ol’ book discussions. You’ll leave class with loads of new ideas to take back to your team and fun activities for your next team meeting!

The first class in the series covers two books: Made to Stick and Peak. Upcoming classes will cover Tribal Leadership, The Happiness Hypothesis, FISH!, and The Fred Factor.

Check out the Pipeline Team’s own Vanessa, Hope & Devlyn in a commercial for these new classes.

By Devlyn

At Zappos, training is a big deal to us. Every employee, regardless of the position that they are hired on for, goes through our 4 week Customer Training program. And now, the training team has morphed into something completely new in order to further train Zapponians and help them grow as employees, as well as people.

Here you go...I'll let them explain.

You can never have too much knowledge in that noggin of yours. In fact, one of our 10 core values here at Zappos is, pursue growth and learning, and that is one of the many reasons why we developed the Training Leadership Development department. The TLD department offers classes that teach skills specific to certain positions and departments that will help employees grow in the company.

One of these mandatory courses is the Zappos Culture Class, which teaches just that - ways to enhance the zany culture inside Zappos. It's a four week class and it isn't all fun and games. By the end of the four weeks, groups will have to plan and expedite a Zappos wide event (example: holiday dress up day) and do a book report on one of the books that we have in our library.

Here's a quick peek at one of our Culture Classes in brainstorming action.