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Downloading Core Values

Donut Eating Contest

In an effort to "Create Fun and A Little Weirdness" and "Build a Positive Team and Family Spirit" the Tech teams in Las Vegas and Kentucky held their Fourth Annual Tech Donut Eating Contest.  The donut eating contest was open to anyone in the tech team whether contractor/employee, manager/non-manager, male/female or pro/amateur. This year, we were even able to include the folks KY "real-time" thanks to our SKYPE-enabled video conferencing system.

Once ground rules were communicated and donuts placed strategically, the participants prepared themselves for the challenge ahead. And they’re off! The atmosphere was electric with spectators packed 4 to 6 deep in the specially designed arena. Many fans were holding signs for their favorite participant and chanting well-rehearsed cheers. The most zealous of fans were even standing on desks and chairs/couches to see their favored participants, much to chagrin of our risk team. Spectators strained to hear the designated "counters" as the donuts were consumed. The throng became even more frenzied as the contestants blew past last year's record (Brent Cromley) of 15 without a hint of slowing down.  Finally, the crowd gave a collective gasp as Bryan Merrill's counter yelled "24!", and the final second ticked off. Wow! 24 donuts! Bryan Merrill buried the last year's record. Much like Zappos doing 12.4 million on Cyber Monday and burying the 7.8 million from 2009!). Brent graciously handed the gold-encased trophy to Bryan. And now it's time to train for next year!

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Zappos IP, Inc. Is Looking For "A Few Good Developers"

Zappos IP, Inc. is hiring developers , development jobs in SF LV

This quarter’s Tech All Hands meeting was a rousing success! In addition to covering all of the new and exciting work that’s gone on in the past several months like:

Zappos.com iPad and iPhone Apps went live!- Customers can now shop on their iPhones and iPads as well as their computers and our 1-800 number.

Public API! - We launched our public API (http://developer.zappos.com) that allows the developer community to build their own applications with Zappos data.Zappos uses the API inhouse to power our mobile apps as well as various functions throughout the actual website.

Sizing Project Completed! - Reinvented how product measurement data is stored and processed to make it easier than ever to find the perfect fit for nearly any type of product.

And celebrating the team’s successes with awards, acknowledgements, and drinks like:
Grey Goose shots
Tequila shots
More Grey Goose shots

Everyone’s favorite CTO, Arun (pictured above),announced that Zappos IP, Inc. will be opening an office in SF. Will Young will be heading up the new office and had this to say:

“We are very excited to be opening up a small San Francisco office.  We’re jazzed to go back to the Zappos Family's Bay Area roots and surround ourselves by the many amazing people and companies who make the world a happier place through technology, arts and culture. The San Francisco office in some ways will be a mini-start-up within the Zappos Family.  Our office is going to focus on experimentation, incubation and off roadmap projects.  We will want to try a lot of fun and new zany things that might become the future of how people shop online or may end up in the huge pile of unused ideas “that sounded good at the time”.  We’re eager to work and partner with great Bay Area companies to really put out some WOW.”

We were entertained along the way with videos and skits covering everything from hunting bears (don’t ask) to “Zappos Next Live Model” featuring men in drag (you may not want to watch it).  But by far, the favorite video of the night featured a rendition of a well-known and loved scene from “A Few Good Men.” Check out our version below.

Everyone is super excited about the great work the team has done in 2010 and looking forward to 2011.  We are looking for “A Few Good Developers” to join both our Las Vegas and SF teams. And by “a few” we mean a lot!!!!! Check out all of the tech openings HERE

 

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Zappos iPhone App!

Shop from the palm of your hand with the new Zappos iPhone app!

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How to Scan QR Codes

iphone,applications,android,blackberry,QR codes,qr code,scanning qr codes,qr code reader,qr code scanner,smartphone applications,zappos qr codes,how to scan a qr code,

How many times have you come across these pixilated squares? On the pages of your favorite magazines, on your shopping bags, even on your cereal box, QR codes seem to be everywhere these days!

QR codes have quickly replaced URLs as a quick and easy way to get to a web page, video or  other digital experiences, right on your smartphone.

Want to get started on the QR code scanning craze? First, you need to install a QR code reader on your phone. There are lots of apps to choose from for every type of mobile device. Try NeoReader for the iPhone®, Barcode Scanner for Android® phones, and ScanLife for Blackberry®, iPhone or Android.

Once your app is installed, all you need to do to scan a QR code is to take a photo of the code. Then, depending on the app you have, it will ask you if you want to visit the target, or perform the action. The QR code will either take you to a website, show a video, send an SMS message, add the company to your contacts, follow them on Twitter, or add them as a Facebook friend.

That’s all there is to it! Happy scanning!

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Zappos.com iPad App is Live!

The Mobile Development Team has been working long and hard to deliver an iPad app worthy of the Zappos Family name. We've been playing with it all day, and we really like what happens when you shake it while it's on the homepage (go ahead, give it a try!).

Ray Morgan from Zappos IP, Inc. tells us more.

If you have any feedback, please comment below.

Here's the link to download it onto your iPad today!

http://itunes.apple.com/us/app/zappos-mobile/id392988420?mt=8

 

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Quickview is Live!

We recently launched a new feature on Zappos.com called Quickview, which allows customers to get a more in depth look at a product much faster. Darren F. from Zappos Development, Inc. tells us more!

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What's Tech Working On?

Do you ever wonder what customers visiting Zappos.com think of the site and how they use it? Thankfully, we have a User Experience Research Team dedicated to answering those exact questions and more!

This team analyzes the site and its users from two different but complementary perspectives: Quantitatively and Qualitatively. The quantitative perspective tends to be data driven. They ask these types of questions: where do the website visitors come from; how many people visit the site; what do the customers do on the site; which pages are the most popular; and how many people leave the site without buying anything? Meanwhile, the qualitative perspective observes the quality of a customer’s experience by asking these questions: how are the buttons and links perceived and is it easy to use?

The team uses web analytics software, site A/B tests, surveys and user observation to obtain this information. We, then, use this information to help us decide what updates and improvements we need to make to the site.

For example, data told us that viewing larger and additional images was the most popular activity on the product page. On this version of the Product Detail Page, the customer would have to click on the product to access the multiview in a different window. However, the update embedded the multiview on the page to make viewing easier and more accessible.

To make sure customers like this update, we are currently doing a site test. Some customers get the original pop-out multiview, and other customers get the updated, embedded version of the multiview. If we find that customers viewing the new version of this page buy more products than those customers viewing the current page, then we know the new page is a success! And we’ll make the new Product Detail Page a standard feature for everyone.

Beside site tests, the Research Team also reviews 500 surveys every month. These surveys are where customers share their opinion on what works well on the site and what is confusing. The team also observes customers using the site to understand how they use the site and asks them questions regarding their experience.  The motto of the Research Team is “we are not the customers”, in other words, they don’t assume, they ask.

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Get the All-New VIP Experience

zappos, vip, user experience, development, improvements

There are some exciting changes on vip.zappos.com for all VIP members (if you aren’t a VIP, click HERE to sign up). One of the Zappos Family core values is “embrace and drive change” and we are excited to announce some features that will improve your shopping experience. Shoppers will be happy to find a helpful “More from the brand” link next to the brand on each product page for easy navigation. Navigating to a brand page has never been easier. Enjoy the ease of viewing every angle and magnification of each item on the product page without having to open a separate viewing window. The reorganized color swatches will make it more simple to choose the product of your fancy. And lastly, tell all your Facebook friends what you are shopping for with the “Like” button on each page. The Zappos Family is always developing new methods of improving the user experience for our customers. We hope you enjoy the changes that our teams have worked so hard to deliver for you.