Recruiter Spotlight: Althea, @InsideZappos Tech Ambassador

@InsideZappos, Zappos Careers, zappos jobs, Zappos Recruiters, Zappos Recruiting, zappos core values, Zappos Downtown Las Vegas, Zappos Technical Recruiter, Zappos Tech, #InsideZappos,Zapponians, Zappos Culture, Zappos employees, If you’d told me a year ago that I’d be living in Las Vegas and working for Zappos as a technical recruiter, I would have probably laughed and muttered under my breath that “YOU’RE CRAZY.” Truth be told, as I sit here and write this, I still can’t believe that this is my reality. You see, I’ve always been a bit of a free spirit at heart with a sense of wanderlust and big dreams for my life and I’d even refer to one of my favorite quotes – “Fate loves the fearless” – as my mantra. However, it wasn’t until last fall that I really started embodying my wanderlust and fearless spirit. The day I actually boarded my flight from San Francisco to Las Vegas to interview with Zappos is when my fearless spirit ignited.
 
Even though I’ve only been with Zappos a little over 5 months, my serendipitous collision with this company started in the small town of Chico, CA almost twelve years ago when I was attending college and working full time at a women’s boutique downtown in customer service. I worked long hours putting together amazing outfits for the locals and one day, as I was walking to work, I noticed a new store a few doors down from us opening up--ZAPPOS. “Hmmm… funny name,” I thought to myself. I peered inside the window and noticed an amazing selection of shoes. This will be the perfect place to send all my customers to complete their outfits!

I was startled as a sales associate came outside of the store and greeted me and coaxed me in. She explained the Zappos business model and how they mostly sold shoes online and if there was any time they didn’t have a shoe size in the store stock, they could order it and have it the next day. “WOW,” I thought to myself. This seems like a crazy idea. Shoes, online? Next day shipping? So began my intrigue with this Zappos company.
 
I loved having them as neighbors, and then one day, I noticed a sign that they would be closing. I immediately ran inside to protest this. “Everyone here loves Zappos… what is going on?!,” I asked. The employees explained that actually, business was amazing – so amazing that the strategy to move the company to a full eCommerce site was what they were about to embark upon, as well as move the company and employees to Las Vegas. I was shocked. What a big risk. “You guys are CRAZY…,” I muttered under my breath. I wished them well and it truly was a sad day when they closed their doors in our small little town.
 
Over the last 12 years, I continued to follow Zappos in the news (as well as buy shoes from them) and admired the culture, the technology and Tony Hsieh’s vision from afar. Fast forward to fall of last year. I was needing a new challenge after spending the last eight years in San Francisco. The moment I boarded that plane for my interview, my life was forever changed. Everything I observed over the years was living and breathing in Downtown Las Vegas. The campus was alive with passionate people, the culture was really everything you hear it is and everyone is truly a family.
 
As a technical recruiter for Zappos, I am fortunate to work alongside the tech teams that are working on the CRAZY ideas and innovations that continue to set us apart from any other eCommerce company. I think of myself as more of a storyteller than a recruiter, as I get to share stories of our amazing company and culture with candidates starting their journey with us.
 
This was the career opportunity fate was telling me to take… and to be fearless. So when I told everyone I was moving to Las Vegas to work for Zappos, I started getting the “you’re CRAZY” comments from friends and family. But that’s the thing… the best ideas, the best business moves, the best adventures are the CRAZY ones.

Goodbye Job Postings!

Dear Job Postings,
 
It’s not you; it’s me. From newspaper ads, Monster, CareerBuilder, Craigslist and Indeed, you’re all a company has ever really needed. You’ve been there through thick and thin and you’ve kept my recruiting team very, VERY busy. Unfortunately, I need something more. You’ve given us thousands of impersonal, transactional and cold introductions.  Studies show that recruiters spend 5-7 seconds on a resume. That’s hardly an introduction. It’s barely even a handshake!
 
Full disclosure, and this is going to hurt, I went behind your back and am trying to make Zappos more transparent and accessible. We’ve created an @InsideZappos twitter account, a Facebook page and our recruiters are blogging. Crazy, I know! We also just launched our new careers page showcasing our departments and the living, breathing humans who work in those departments. Lastly, and you might want to sit down for this one. Instead of posting jobs, we are simply asking people to find a department they are interested in and make an introduction. By introducing themselves, people get to become a Zappos Insider and can actually… you know… talk to us.
 
Insiders have unique access to content, updates, tweetchats, online hangouts and back-and-forth discussions with recruiters and hiring teams. Insiders will also be the first people we’ll consider when there are new openings. Becoming an Insider is that first step in a long-term relationship. It’s not a short-sighted affair which is what we’ve been having.
 
I realize this must hurt. If it makes you feel any better, you can still head over to anyone else’s career site and scrape some job descriptions. It’s what you’ve been doing for years and years. But for me, working for a company is a two-way relationship and you don’t get that. I need more. And that’s the reason I’m breaking up with you.
 
Mike Bailen
 
Zappos Senior HR Manager |  Twitter @BailenOut

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Recap: Zappos 3rd Annual Earth Day Party

On April 24th, Zappos hosted its 3rd Annual Earth Day Party at our new LEED-Gold* downtown Las Vegas campus! The plaza courtyard was packed with employees, vendors, and friends – this year’s event was leaps and bounds larger than the two previous year’s events. 

Zappos Sustainability, Zappos Culture, Zappos Family, Zappos Downtown, downtown las vegas, Zappos L.E.A.F., Earth Day 2014, prAna, Keen, Springs Preserve Las Vegas, Las Vegas community, Community initiatives, Zappos events,

Zappos LEAF teamed up with Take Our Daughters and Sons to Work Day this year to bring our kids to our Earth Day Party. The LEAF team gave a presentation about recycling, solar energy and water conservation to more than 100 kids! The kids already know so much about the importance of protecting our earth’s resources – it’s inspiring!

Zappos Sustainability, Zappos Culture, Zappos Family, Zappos Downtown, downtown las vegas, Zappos L.E.A.F., Earth Day 2014, prAna, Keen, Springs Preserve Las Vegas, Las Vegas community, Community initiatives, Zappos events,

Zappos Sustainability, Zappos Culture, Zappos Family, Zappos Downtown, downtown las vegas, Zappos L.E.A.F., Earth Day 2014, prAna, Keen, Springs Preserve Las Vegas, Las Vegas community, Community initiatives, Zappos events,

The LEAF team raffled two awesome beach cruisers for Zappos employees who participated in the event. Employees could earn extra raffle tickets for bringing used cell phones and batteries for proper recycling.  Needless to say, we collected a whole bunch of cell phones and batteries!

Zappos Sustainability, Zappos Culture, Zappos Family, Zappos Downtown, downtown las vegas, Zappos L.E.A.F., Earth Day 2014, prAna, Keen, Springs Preserve Las Vegas, Las Vegas community, Community initiatives, Zappos events,

It is evident by the excitement around this event that Zappos employees really care about the environment and actively seek out ways to reduce their impacts. Though we celebrate Earth Day just one day a year, we really try to remind our employees and friends that it is important to celebrate every day with daily acts of “greenness”. The Zappos LEAF team is thankful to have such great support from the company and employees. You guys rock!

Thanks to these very special friends for making Earth Day 2014 a huge success:

prAna

Keen

Republic Services

Renu Oil of America

Springs Preserve

Sierra Nevada

BluMarble

Klean Kanteen

ChicoBags

Clean the World

Friends of Nevada Wilderness

NV Energy

A1 Organics

Vegas Roots

Create a Change Now

Regional Transportation Commission of Southern Nevada (RTC)

WonderSoil

Zerorez

Outside Las Vegas

Taylored Photo Memories

Fat Daddy’s Ice Cream

Eurest Catering (for the bomb grilled corn)

Check out more awesome news from LEAF on Twitter: @ZapposLEAF and on Instagram: Zappos_leaf

 

*Pending final USGBC approval

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The Osprey & Big Agnes Campout

Springtime in the Las Vegas Valley is a short but very enjoyable time of the year for camping. Around here, we take great advantage of the great weather with camping, hiking or any other excuse we can find to get outdoors in our local parks like Valley of Fire and Red Rock Conservation Area.

big agnes, camping, camping gear, great outdoors, hiking, osprey, zapponians, zappos culture, zappos family, zappos outdoor

Last week, a handful of outdoor enthusiasts were invited by Osprey and Big Agnes to attend the Annual Retail Community Campout. Employees of Zappos.com, REI and Desert Rock Sports got together to hang out, talk shop, test out some new gear by Big Agnes and Osprey and most importantly, enjoy the beautiful weather and scenery.  This year, the event was held at Red Rock Canyon National Conservation area, located about 25 miles west of the Zappos HQ.  
 
If you grew up camping with department store camping gear like myself and have been out of the game for a while, you will be blown away by the quality, craftsmanship and ease of setup/teardown that is the epitome of Big Agnes gear. Osprey, purveyors of high quality packs and travel gear, celebrates their 40 year anniversary and was one of the first to introduce breathable mesh in their line of packs over 35 years ago.
 
On behalf of the outdoor enthusiasts at Zappos HQ, we would like to thank Steve and Mitch from Osprey and Big Agnes, as well as everyone else who attended. While there is no substitute for world-class outdoor equipment, it’s really about the people you camp with that make it a memorable experience.
 
Here’s a highlight reel of last year’s event at Valley of Fire, a mere 51 miles from Downtown Las Vegas.

 
On a Side note, in the summer Months we enjoy Mt. Charleston for hiking and camping, which is a 45-minute drive from the office! This just goes to prove that Las Vegas is WAY more than just The Strip!

Recruiter Spotlight: Mikell, This Week on @InsideZappos

#InsideZappos,@InsideZappos,@zappos,inside zappos,summer internship program,Zappos Careers,     zappos core values,zappos culture,zappos employees,zappos family,Zappos Family,Zappos interns,Zappos Internships,zappos finance,Zappos on Twitter,Zappos Recruiters,Zappos Recruiting, Grandma’s homemade apple crisp, confetti cupcakes with buttercream frosting and chewy chocolate chip cookies that you must eat two at a time because they are THAT good. I bet right now you are doing one of two things… a) salivating and reminiscing about your favorite sweet treat or b) wondering where in the world I am going with this blog post. Well, just like every homemade recipe, we all have our own signature ingredients that brought us to where we are today.  The recipe I’d love to share with you is my very own journey here at the Zappos Family. 

- Mix together 1/4 cup “WOW”, 1 Tablespoon of Laughter and 2 Teaspoons of Inspiration in a large mixing bowl

I’ll never forget the day that I walked into my manager’s office and spotted a book entitled “Delivering Happiness."  I had no idea what the book was about but I remember thinking, "who wouldn’t want to deliver happiness?" and, being the book nerd that I am, I asked to borrow it from my boss.  After reading about these things called “Core Values," laughing at Tony’s first entrepreneurial adventure in the worm farm industry and finding out that Zappos was located in my hometown of Las Vegas, I had to learn more!  I was wowed by this company and wanted to be a part of it! I took a chance and applied and it seemed like just yesterday that I told my boss of eight years, after reading the book that he let me borrow, that I was leaving to join Zappos.  Let’s just say he hasn’t let me borrow a book since. ;)

- Add in 1 cup of “team and family spirit”

Here I am now… a part of the Zappos Family and when we say family, we really are. My favorite core value is #7 (Build a Positive Team and Family Spirit) and this is something that I am surrounded by every day of the week that ends in Y. My team challenges me but at the same time helps me. They encourage me to work hard and play hard. We have so much fun together here in Recruiting. Whether we are volunteering together on a Karma Adventure, winning the big bucks at Bingo or listening to our favorite jams while we work, we are always lifting our family spirit.

- Bake for 40 minutes at 350 degrees and then sprinkle on a dash of “Passion”

Passion is what led me here and passion is what keeps me here. If you can’t tell, I am a little passionate about the Zappos culture and being able to share this with our candidates on a daily basis is just a beautiful thing. My day consists of meeting new faces, even if it is just an e-meet (yes I said e-meet), sharing our company culture and welcoming new family members to the most passionate, hard-working, fun group of people I have ever been around. Let’s just say I love my job!

I am honored to be this week’s #InsideZappos Social VIP and being able to tweet with all of you through our careers handle @InsideZappos. As the Finance recruiter here, I am also happy to have two of our amazing Financial Analysts (Nick Bortolotti and David Forbes) joining us this week as well, tweeting from the @ZapposFPA account. Be sure to follow me @mikelldonttweet. (Don't worry… I really do tweet!)

Recruiter Spotlight: Mikell, This Week on @InsideZappos

#InsideZappos,@InsideZappos,@zappos,inside zappos,summer internship program,Zappos Careers,     zappos core values,zappos culture,zappos employees,zappos family,Zappos Family,Zappos interns,Zappos Internships,zappos finance,Zappos on Twitter,Zappos Recruiters,Zappos Recruiting, Grandma’s homemade apple crisp, confetti cupcakes with buttercream frosting and chewy chocolate chip cookies that you must eat two at a time because they are THAT good. I bet right now you are doing one of two things… a) salivating and reminiscing about your favorite sweet treat or b) wondering where in the world I am going with this blog post. Well, just like every homemade recipe, we all have our own signature ingredients that brought us to where we are today.  The recipe I’d love to share with you is my very own journey here at the Zappos Family. 

- Mix together 1/4 cup “WOW”, 1 Tablespoon of Laughter and 2 Teaspoons of Inspiration in a large mixing bowl

I’ll never forget the day that I walked into my manager’s office and spotted a book entitled “Delivering Happiness."  I had no idea what the book was about but I remember thinking, "who wouldn’t want to deliver happiness?" and, being the book nerd that I am, I asked to borrow it from my boss.  After reading about these things called “Core Values," laughing at Tony’s first entrepreneurial adventure in the worm farm industry and finding out that Zappos was located in my hometown of Las Vegas, I had to learn more!  I was wowed by this company and wanted to be a part of it! I took a chance and applied and it seemed like just yesterday that I told my boss of eight years, after reading the book that he let me borrow, that I was leaving to join Zappos.  Let’s just say he hasn’t let me borrow a book since. ;)

- Add in 1 cup of “team and family spirit”

Here I am now… a part of the Zappos Family and when we say family, we really are. My favorite core value is #7 (Build a Positive Team and Family Spirit) and this is something that I am surrounded by every day of the week that ends in Y. My team challenges me but at the same time helps me. They encourage me to work hard and play hard. We have so much fun together here in Recruiting. Whether we are volunteering together on a Karma Adventure, winning the big bucks at Bingo or listening to our favorite jams while we work, we are always lifting our family spirit.

- Bake for 40 minutes at 350 degrees and then sprinkle on a dash of “Passion”

Passion is what led me here and passion is what keeps me here. If you can’t tell, I am a little passionate about the Zappos culture and being able to share this with our candidates on a daily basis is just a beautiful thing. My day consists of meeting new faces, even if it is just an e-meet (yes I said e-meet), sharing our company culture and welcoming new family members to the most passionate, hard-working, fun group of people I have ever been around. Let’s just say I love my job!

I am honored to be this week’s #InsideZappos Social VIP and being able to tweet with all of you through our careers handle @InsideZappos. As the Finance recruiter here, I am also happy to have two of our amazing Financial Analysts (Nick Bortolotti and David Forbes) joining us this week as well, tweeting from the @ZapposFPA account. Be sure to follow me @mikelldonttweet. (Don't worry… I really do tweet!)

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Recruiter Spotlight: Kiersten, This Week on @InsideZappos

Just a small town girl, living in a lonely world, she took the midnight train going anywhere…


 #InsideZappos, @InsideZappos, @zappos, inside zappos, summer internship program, Zappos Careers, zappos core values, zappos culture, zappos employees, zappos family, Zappos interns, Zappos Internships, zappos merchandising, Zappos on Twitter, Zappos Recruiters, Zappos Recruiting

Okay, the small town part is true! BUT I am not lonely and it was a 2004 Honda Accord to Las Vegas, Nevada. Ten years ago, this small town girl packed up her bags and headed out west to the glitz and glamour of Vegas. So many stories and such limited writing space but let’s flashback four years ago when my life drastically changed with the introduction of a small, start-up company called Zappos. (Okay, maybe not so small!)

 

I started with this great company in the Customer Loyalty Team (call center). I then had the amazing opportunity to do a Z’apprenticeship (internal internship) with the recruiting team. To my surprise, they offered me a full-time position after my internship ended. Since then, I’ve had the craziest progression path EVER!

 

I had the opportunity to work as an assistant and recruiter for numerous departments. Then one day I was asked to join and help build the amazing summer internship program on the college recruiting team. I jumped at the chance and it has forever changed my life. I have always considered myself a hard worker and I enjoyed my job but I never knew I could fall in love with a program and be so passionate about something as much as I have with our College Internship Program. It has been absolutely awesome working with amazing, eager and passionate college students.

#InsideZappos, @InsideZappos, @zappos, inside zappos, summer internship program, Zappos Careers, zappos core values, zappos culture, zappos employees, zappos family, Zappos interns, Zappos Internships, zappos merchandising, Zappos on Twitter, Zappos Recruiters, Zappos Recruiting

We started with 19 amazing interns for the first official internship program in the Summer of 2011 (#zinterns). The program then grew to 30 last summer (#zpc13) and we are looking to have 42 summer interns this year! (We are in the final stages of filling all of our positions as we speak!) This year, we did things a little differently than in years past… okay, completely different. We actually didn’t travel to a single college to recruit interns… say what?!?! Yep, no career fairs, no information sessions and no onsite interviews.

 

With this new recruiting strategy, every candidate that applies has the chance to complete a virtual interview and technical challenge (in relation to the position they applied for). They are given a couple of weeks to complete both. Once they do, that’s when we kick it into high gear and review their challenges and virtual interviews. Each team narrows their selection down to 3-4 finalists. Those finalists are flown to Las Vegas for a fun and activity-filled two days. They do technical challenges, tour the office, team-building activities and, of course, interview!  And it just wouldn’t be Zappos if there wasn’t a happy hour afterward where we can get to know everyone outside of the office setting!

 

I will be the #InsideZappos Social VIP this week and the voice of our Twitter Careers page - @InsideZappos. Thankfully, Twitter limits me to 140 characters or I would ramble ridiculously. (I tend to do that!) Thankfully, I will have Jessica Chiu (@ahhchiuuu) as my co-pilot. Jess was part of our very first official internship program (#zinterns), starting as a Merchandising Assistant intern with our Casual Lifestyle team. She is a rockstar and has since received numerous promotions, most recently to Assistant Buyer. Get it girl!

 

Super excited to represent @InsideZappos and you can also find me at @kiersten34!!

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Recruiter Spotlight: Kiersten, This Week on @InsideZappos

Just a small town girl, living in a lonely world, she took the midnight train going anywhere…


 #InsideZappos, @InsideZappos, @zappos, inside zappos, summer internship program, Zappos Careers, zappos core values, zappos culture, zappos employees, zappos family, Zappos interns, Zappos Internships, zappos merchandising, Zappos on Twitter, Zappos Recruiters, Zappos Recruiting

Okay, the small town part is true! BUT I am not lonely and it was a 2004 Honda Accord to Las Vegas, Nevada. Ten years ago, this small town girl packed up her bags and headed out west to the glitz and glamour of Vegas. So many stories and such limited writing space but let’s flashback four years ago when my life drastically changed with the introduction of a small, start-up company called Zappos. (Okay, maybe not so small!)

 

I started with this great company in the Customer Loyalty Team (call center). I then had the amazing opportunity to do a Z’apprenticeship (internal internship) with the recruiting team. To my surprise, they offered me a full-time position after my internship ended. Since then, I’ve had the craziest progression path EVER!

 

I had the opportunity to work as an assistant and recruiter for numerous departments. Then one day I was asked to join and help build the amazing summer internship program on the college recruiting team. I jumped at the chance and it has forever changed my life. I have always considered myself a hard worker and I enjoyed my job but I never knew I could fall in love with a program and be so passionate about something as much as I have with our College Internship Program. It has been absolutely awesome working with amazing, eager and passionate college students.

#InsideZappos, @InsideZappos, @zappos, inside zappos, summer internship program, Zappos Careers, zappos core values, zappos culture, zappos employees, zappos family, Zappos interns, Zappos Internships, zappos merchandising, Zappos on Twitter, Zappos Recruiters, Zappos Recruiting

We started with 19 amazing interns for the first official internship program in the Summer of 2011 (#zinterns). The program then grew to 30 last summer (#zpc13) and we are looking to have 42 summer interns this year! (We are in the final stages of filling all of our positions as we speak!) This year, we did things a little differently than in years past… okay, completely different. We actually didn’t travel to a single college to recruit interns… say what?!?! Yep, no career fairs, no information sessions and no onsite interviews.

 

With this new recruiting strategy, every candidate that applies has the chance to complete a virtual interview and technical challenge (in relation to the position they applied for). They are given a couple of weeks to complete both. Once they do, that’s when we kick it into high gear and review their challenges and virtual interviews. Each team narrows their selection down to 3-4 finalists. Those finalists are flown to Las Vegas for a fun and activity-filled two days. They do technical challenges, tour the office, team-building activities and, of course, interview!  And it just wouldn’t be Zappos if there wasn’t a happy hour afterward where we can get to know everyone outside of the office setting!

 

I will be the #InsideZappos Social VIP this week and the voice of our Twitter Careers page - @InsideZappos. Thankfully, Twitter limits me to 140 characters or I would ramble ridiculously. (I tend to do that!) Thankfully, I will have Jessica Chiu (@ahhchiuuu) as my co-pilot. Jess was part of our very first official internship program (#zinterns), starting as a Merchandising Assistant intern with our Casual Lifestyle team. She is a rockstar and has since received numerous promotions, most recently to Assistant Buyer. Get it girl!

 

Super excited to represent @InsideZappos and you can also find me at @kiersten34!!