What an amazing time it is to be @InsideZappos! First we’re in a blender, now we’re saving lives - What?!! Just kidding. All “Internship” movie quotes aside, we’re super excited to carry on our recruiting visibility efforts, leveraging social media to make the stereotypical mundane hiring process a more personable one. As we scale, our goal is to not only protect the Zappos culture, but root our talent brand by focusing on what’s most important - candidate experience!
My name is Kyle, and I’m a technical talent sourcer here at Zappos.com, Inc. I proactively scour the globe for the most technically capable and culturally sound candidates who will contribute to the Zappos vision. June will mark my 2 year anniversary with the Zappos family and I couldn’t be happier! I am thankful for the support of the good people here who have encouraged me to take risks. Big shoutout to Augusta Scott, our very own @zapposcoach. She helps change lives for the better.
My journey to Zappos began back in December 2011 when I filmed my first and only video cover letter. (Enjoy!) A Zappos recruiter reached out after my 3rd time applying for various merchandising assistant roles. Like many, I assumed merchandising is where everyone starts, Zappos being an e-commerce site selling shoes, clothing and all. My recruiter was patient enough to let me know that most folks start in the call center, learn the company, and then apply to positions they’re passionate about. I was wowed away by that! Most of the other companies I applied to at the time didn’t even bother to let me know they filled the position already. Being my first encounter with a Zapponian, that’s when two things were confirmed for me: (1) Zappos is a special place with people who care & (2) I wanted to pay that kindness forward and WOW potential candidates like she did.
Fast forward to June 2012, I took that advice, applied for the call center role, and was selected to join the Customer Loyalty Team on the phones. After a year of “wowing” customers via phone and live chat, I decided to “pursue growth and learning.” (One of Zappos' ten core values.) I applied for the internal Sourcing Z’Apprentice role with recruiting and got it! I even emailed my original recruiter to let her know that I would not be here if it weren’t for her support during my journeys’ infancy. After three months of rocking the Z’Apprenticeship, recruiting converted me to full time status, and now I live my dream job every day! I get to find and engage talent for one of the best brands in the world. I am so humbled by my Zappos expedition thus far and can’t wait to see what the next chapter in this developing story will bring!
Last week was an incredibly successful maiden voyage for @InsideZappos new Social VIP program because Christina Bates (@CBates9) let her boundless energy and enthusiasm shine through her tweets. Thanks Christina. Let’s keep this party going! This week, I'll be the voice behind the tweets @InsideZappos, sharing the quirky fun shenanigans occurring every day in the kingdom of Zapponia (work gets done too, promise!).
Check us out this Thursday 4/10 at 10am PT / 1pm ET for the second Zappos tweet chat, hosted by myself @kylenathaniel and Dave Stevens @byterange, the Mobile Web Manager for Zappos Tech. There will be many other Zapponians on the Twitter chat as well, fielding questions and sharing insights on the cultural climate #InsideZappos. Hope you can join us!
We welcome everyone (Zappos employees – current or future!) to join our #InsideZappos Twitter chat this Thursday April 10th at 10am PT / 1pm ET at http://tweetchat.com/room/InsideZappos. Mark your calendars now!
Q1: What’s your current role at @Zappos and how long have you worked here?
Q2: What's the BEST part about working @InsideZappos?
Q3: What your FAVORITE @Zappos perk / benefit?
Q4: What's the COOLEST thing you've ever purchased on @Zappos or @Shop6pm?
Q5: What makes @Zappos the MOST UNIQUE company culture you're worked for?
Q6: If I could describe @Zappos in one word, what would it be?