Clockwise: Rocky, Fiona, Fiona with her new mom and dad: Pam and Jerry!
We had a special treat today here in the office. The Animal Foundation brought in five adorable dogs that need a forever home. We also had a Pet Photo Contest among our employees and will share the cute and furry winners on the blog soon!
Jeanne M., Director of Casual Lifestyle for Zappos Merchandising, was recently recognized as the winner of the MOQ (Merchandiser of the Quarter) award, which goes to an individual who consistently goes above and beyond what is asked to make everyone's life a little bit easier. We caught up with Jeanne and asked her a few questions as she basks in the afterglow of this super-cool award.
Congratulations, Jeanne! How does it feel to be recognized by your Content peeps?
It was definitely a *very* nice surprise, but honestly feel there are 100 people far more deserving than I. We have an amazing Content Team at Zappos overall and lots of Merchandising people on all teams work with them very closely and diligently. (I am of course partial to the Casual Lifestyle Content Peeps – they rock!!)
What do you believe are the three most important things you can do as a buyer to work in tandem with the writers in Content?
1) Communication
2) Communication
3) Communication!!
The content team is one of most important components of our brands being successful, as they truly "sell" the product for us and help WOW our customers by giving them all the info they need to make shopping decisions. It's essential that we are looping them in on all things that concern our brands – any changes whatsoever within the brands from personnel or manufacturing/styling standpoint, as well as making sure we are inviting them to all show appts and office meetings with brand reps so they can develop strong partnerships with our brand partners as well. Deadlines and last minute projects change for all of us, so it's key we are working together successfully by being open about communicating our needs so we can accomplish our goals together as a team and can pitch in to help from both sides. As with every dept at Zappos, it's also tremendously important that we spend time bonding together and taking the culture to the next level- I don’t look at Content as a separate team but as a very important extension and part of our own team.
Share with us the single most important piece of advice you have received and how it helps you WOW the people you work with.
Building relationships with people on all different teams and departments – not only does it help build and strengthen our culture, but we have so much to learn from each other.
If there were a movie based on your amazing relationship with Content titled, "The Fabulous Life and Times of Jeanne," which actress would play you?
Hmm, I'd love to go with Sandra Bullock – no resemblance looks-wise sadly, but she is pretty sarcastic in many of her roles and so am I!
Since you are a fan of the Los Angeles Dodgers baseball team, who is your all-time favorite Dodger?
I honestly can't narrow it down to a single player. I would have to say it is the 1988 World Series Team. Not only due to this being the last time they won the series, but because virtually nobody gave them a chance. Conventional wisdom was they would be swept in 4 by Oakland, they ended up taking the series in 5. Who can forget the Kirk Gibson dramatics of game 1? (probably a lot of Zapponians actually, since many of you weren't even born back then!)
Finally, the big question! Which do you prefer, Jeanne: Chocolate or cheese?
Cheese, of course – since it’s the perfect complement with a glass of wine.
Today’s Zapponian Spotlight is on one of our P.E.A.C.E. team members, Steven B. The P.E.A.C.E. team is responsible for organizing and facilitating all of our community involvement activities, charity partnerships and tons of internal activities within the Zappos Family.
We asked Steven (AKA “Stevie”) our standard ZS questions to get to know a little bit more about him:
Pick 3 words to describe your personal style.
S: Simple, fun, colorless
Who is your favorite musician or band?
S: Daddy Yankee
Name 3 things you never leave home without?
S: A Famous Stars & Straps item, candy (usually sugar worms!), and a funny comeback or comment ready to use at any given moment!
If you could have dinner with one famous person, who would it be?
S: I would have dinner with Teresa Giudice from Real Housewives of New Jersey… I want to see if I can make her mad enough to flip a table!
What’s the weirdest thing to ever happen to you?
S: When I was little, my cousins were babysitting me and they gave me some beef jerky to snack on. I started eating it and they started laughing. They then told me they gave me dog treat jerky! Well, it tasted really good…so joke’s on them!
What’s your favorite part about working at Zappos?
S: My favorite part of working at Zappos is the team work and family-oriented people that I see every day. There always seems to be genuine smiles on people’s faces everywhere you go around here! But most importantly, when the going gets rough, the sheer support of everyone to unify for a cause is what makes working at Zappos a truly unique and inspiring experience.
Our wonderful ZCLT team decided to do "Wacky Weiner Wednesday" last week to thank all the other departments for coming together and helping out during the holiday season and to help answer thousands of customer emails during the security breach.
Hotdogs in the name of team spirit? Sounds good to me!
In honor of American Heart Month and National Wear Red Day on February 3rd, a few Zapponians proudly wore red to work. Our amazing Benefits Team also arranged for free blood pressure screenings and treated the entire Zappos HQ to red-colored foods in our Bistro.
Happy American Heart Month and Happy Valentine's Day everybody!
In the spirit of our 6th Core Value: "Build Open and Honest Relationships with Communication", the quarterly Zappos Family All Hands will be streaming LIVE today at 1 PM PST.*
There will be guest speakers, and as usual, lots of fun surprises in store!
**Our customer loyalty phone lines will be closed from 11 AM-8PM (PST) today so that everyone in the company can attend this quarterly event.
You can watch the livestream on our Zappos Insights page, or on the UStream player below:
Here is your Action Quote For The Week:
“An eagerness to sacrifice personal interest or glory for the welfare of all.” – John Wooden, Coach
Your Action for this week is to give each other hugs, high fives and congratulations for the sacrifices you made during the last few weeks. Be proud of yourselves for not only coming together as a family for the welfare of our customers, vendors and everyone, but doing it eagerly. With that, I leave you with one more quote from Tony:
“Zappos is a truly special company. Thank you everyone for being a part of it. It never ceases to amaze me what we can do together.” – Zappos CEO, Tony Hsieh
Core Value # 7: Build a Positive Team and Family Spirit
Yours in team spirit,
Augusta
Graham K is a key component of the Zappos music world and is deticated to making the downtown scene more viable. Graham has been working for Zappos for two and a half years
and is currently the Social Commerce Product Manager. This is his 6th position in his Zappos jorney! When he is not busy at work, he is playing in the band CUPPS. To learn more about Graham and his love for music, I asked him 5 questions:
1) What are your top five albums of all time and why?
G: Pink Floyd "Dark Side of the Moon"- This is the ultimate concept album. Experimental meets rock n' roll meets space. It's everything you could want in a record.
The Flaming Lips "Yoshimi Battles The Pink Robots" - The Flaming Lips not only accomplished a wide range of feelings and textures on this record, they pull ALL of it off live too.
Radiohead "Kid A" - This record taught me that music is just as much about subtlety as it is about sound. Another great live band.
Cursive "The Ugly Organ" - Ugly Organ was one of those records that was in constant rotation in my high school to college transition. I can remember where I was during parts of this record.
Nas "Illmatic" - Seriously one of the best hip hop records of all time. No hype, all hooks.
2)What new artist(s) are you currently excited about?
G: The Black Lips, F*d Up, Dale Earnhardt Jr. Jr., Los Campesinos, SBTRKT, Girls, Sleepy Sun, TV on the Radio
3)What is your favorite venue to see shows at in Las Vegas and who are your favorite local artists?
G: It WAS the Huntridge and now probably the Boulevard Pool. As for local bands, I dig Minor Suns, Hassan and Phil A, Beau and the Outfit, Dinner Music for the Gods, Kid Meets Cougar and lots more.
4)What was the last song/artist you listened to(be honest)?
G: Sleepy Sun – "Marina" (off the record FEVER).
5)How has music impacted your relationship with employees at Zappos?
G: I have met many other musicians (I'm in a band with one other Zappos employee and two previous employees), had the opportunity to do booking for Zappos events and tapped into the fun and weirdness with parodies, music videos and more during my time here.
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