Dear Job Postings,
It’s not you; it’s me. From newspaper ads, Monster, CareerBuilder, Craigslist and Indeed, you’re all a company has ever really needed. You’ve been there through thick and thin and you’ve kept my recruiting team very, VERY busy. Unfortunately, I need something more. You’ve given us thousands of impersonal, transactional and cold introductions. Studies show that recruiters spend 5-7 seconds on a resume. That’s hardly an introduction. It’s barely even a handshake!
Full disclosure, and this is going to hurt, I went behind your back and am trying to make Zappos more transparent and accessible. We’ve created an @InsideZappos twitter account, a Facebook page and our recruiters are blogging. Crazy, I know! We also just launched our new careers page showcasing our departments and the living, breathing humans who work in those departments. Lastly, and you might want to sit down for this one. Instead of posting jobs, we are simply asking people to find a department they are interested in and make an introduction. By introducing themselves, people get to become a Zappos Insider and can actually… you know… talk to us.
Insiders have unique access to content, updates, tweetchats, online hangouts and back-and-forth discussions with recruiters and hiring teams. Insiders will also be the first people we’ll consider when there are new openings. Becoming an Insider is that first step in a long-term relationship. It’s not a short-sighted affair which is what we’ve been having.
I realize this must hurt. If it makes you feel any better, you can still head over to anyone else’s career site and scrape some job descriptions. It’s what you’ve been doing for years and years. But for me, working for a company is a two-way relationship and you don’t get that. I need more. And that’s the reason I’m breaking up with you.
Zappos Senior HR Manager | Twitter @BailenOut
Zappos Blogs: Zappos Family
Dear Job Postings,