BUYER'S DIARY #1 - Eric Yanez - Diesel

Welcome to the first posting of a new blog series from and the Merchandising Department. The series, titled: Buyer’s Diary, will give readers a glimpse into the life of a buyer at

Each buyer profiled has volunteered to jot down exactly what they’re doing and thinking as often as they can throughout the course of a buying trip.

This week, Eric Y., an Assistant Buyer on our Fashion team travels to sunny L.A. to visit Diesel.

Dates: May 19, 2008 to May 20, 2008
Brand: Diesel – Holiday/Pre-Spring Buyer
Location: Los Angeles
Buyer: Eric Y.

May 19, 2008

4:00 AM – Woke Up. Monday’s are usually rough but 4am came way too soon! Heading to L.A. with Scott J. to
meet with Diesel.

5:00 AM – Just arrived at the McCarran Intl. Airport, surprisingly it is extremely crowded. Thankfully, I am carrying my luggage on so all I had to do was print my boarding pass.

6:00 AM – Emergency exit row = more leg room. Flight taking off.

6:50 AM – Just enough time to down a glass of OJ, Landed at LAX.

7:00 AM – In a cab, lap top open and wireless card in.

7:30 AM – Traffic was minimal, checked into Standard Downtown.

8:00 AM – Grabbing a quick breakfast at the Café.

8:30 AM – Sitting through traffic on the way to the Diesel showroom on Robertson.

9:00 AM – Waiting in the Lobby of Diesel, meeting women’s Rep to view Women’s Apparel.

10:00 AM – Deep into Women’s clothing. The Holiday/Pre-Spring line looks amazing! With some bright pieces that will have you craving warm weather.

11:00 AM – Moved onto Women’s Denim and accessories- belts and hats. Drinking a Red Bull.

12:00 PM – Now meeting with the Hand Bag Rep. Viewing the Men’s and Women’s bags and small leather goods.

1:00 PM – Lunch is delivered to the showroom. Take a break to eat and chat.

1:30 PM – Start viewing Resort swimwear for Men.

2:00 PM – More banana hammocks and board shorts

3:00 PM – Now looking at the sleepwear and men’s underwear.

4:00 PM – Leaving Diesel. Walking down Robertson, checking out trends, trying to catch a cab.

4:50 PM – Arrive back at The Standard.

5:00 PM – Call the office to check in with my Merchandise Assistant, get the 411 on what’s happening in the office, catching up on e-mails in the room on laptop.

6:00 PM – Take a 20 minute power nap.

7:00 PM – Met Mikey (Taryn Rose Rep) – Roof top at the Standard for cocktails before dinner.

8:00 PM – Still at the bar enjoying drinks and great people watching.

9:00 PM –Just got to Little Tokyo for a Sushi Dinner. I think we ordered more Saki then we did Sushi.

10:00 PM – Green Tea Ice Cream- the perfect ending to an amazing dinner.

11:00 PM – Back at the Standard and calling it a night…long day!

May 20, 2008

7:00 AM – Wake Up Call

8:00 AM – Finally woke up, packing, getting ready.

8:30 AM – Crazy traffic today. Trying to hack away at some e-mails on my BlackBerry.

9:00 AM – Arrived at Diesel. Working Men’s Apparel.

10:00 AM – Just sifted through sample’s (majority tops, T-shits, jackets, wovens, hoodies, ect.) now detailing color ways and delivery dates.

11:00 AM – Still detailing men’s.

12:00 PM – Working Men’s Denim. Awesome treatments!

1:00 PM – Working Women’s intimates and resort bathing suits.

2:30 PM – Finished up Diesel Holiday/Pre-Spring Buy.

3:00 PM – Came to Mexican Restaurant to eat prior to our flight.

3:45 PM – On the way to LAX.

4:00 PM – Arrived at the airport, working on laptop before flight.

5:00 PM – Flight taking off – have my own row, am exhausted.

6:00 PM – Landed back in Las Vegas!

Fresh and Easy.. Incubation Update!

Last week, we had account from Derek F., our inside man in Zappos CLT Incubation, check out his first installment here . We hear from Derek again this week, deep in the trenches and nearing the end of one of the most exciting times for any new CLT member. Take it away, good sir!

Well, the time has come! We are in our final days of Incubation, and then on to the floor of CLT land! I think I speak for most people when I say that Incubation has prepared us for the floor in a way that is much better than just throwing us right on the phones and letting us sink or swim.

With that said, I am happy to say that all of us in Incubation passed the final exam with flying colors, and all of our final QA’s were very good. We have all gotten our team assignments and we have met with our new leads, and after our graduation pot luck tomorrow, we move to our new desks. I think that we will compliment our new teams nicely. All in all, it looks as though we have all progressed to where we can all one day be superstars within CLT, and I know that makes our Incubation Leads proud to be a part of that.

My lead, Abbie, helped me get from a point of frustration to a great place where I can grow and learn and be the best there is on the floor. She was able to help me set goals that were improved on with each quality assessment and she even busted out the Post-its with all kinds of tips on them to help me remember everything that I had forgotten to mention to customers. Those little things helped me get past my learning curve.

Incubation for us comes to end tomorrow and we are going to enjoy our graduation with a little trip to the Mini Grand Prix tonight and a graduation pot luck tomorrow. Goodbye Incubation, you are gone, but not forgotten. We have finally grown up…

_*Congratulations to all of our new CLT members! Rock on!* _

Oh Lovely, Splashy Pool Party!

Oh yeah, my first Zappos Pool Party this weekend. Fun times with multiple “pushed into pool” incidents. And of course, the vast quantity of adult beverages in no way, shape or form contributed to these dunkings. And it’s not a real Zappos Party without all kinds of yummy foods including crab cakes (by Thor!) and chicken wings made on site! Sorry we got some water into the fat fryer Keith. And hey, I was there trying out a Flip Video encased in a snazzy underwater housing . <cough pushing merchandise alert cough sorry my boss makes me do this cough>

The first video clip is me coming up out of the water and then 3 Zappos children turn loose with the water guns. Oy! Kids nowadays!

This video clip starts off with Brian K performing some syncro swimming with his green floaty noodle. What, no Argyle ? And then Sarah gets some water gun practice in on the Flip Video.

And this video clip shows Mr. Keith, our host, being escorted into his pool by Mark G. aka Zu Keeper . Of course, Mr. Keith doesn’t miss any opportunity to show off the buff bod.

Hey pool season is just starting so look forward to more underwater antics <cough swimwear modeling cough> captured on both video and film .

Go You Bacon Fat, Go!

Urk! Look, this post is the followup to the rather greasy situation on Friday . If you found that post disturbing or otherwise unpleasant, you really shouldn’t view the video below. (However you might find this link tolerable) Yep, toward the end of the day, someone stepped up and drank a bacon fat shot.

Derek, you are the man! And thank you Angela for the lovely pep dance!

The Zating Game!

Okay I don’t pretend to understand everything that is going on in this video taken earlier this week. I just know that Chris Peake loves to dress up in funny outfits. Not sure how Jeanne got talked into doing this? Rumor is it was her idea.

Anyway, Chris and Jeanne organized the Zating Game for the Merchandising Assistant I (MA1) class . While the content, the roles and responsibilities of several Zappos departments – Help Desk, Marketing, and Development, could have been presented in a more standard corporate presentation format, isn’t this a bit more memorable? And a side benefit was that many people who are not in the MA1 class also got to see it and learn something. Hey, it’s the Zappos way! Here’s a link to the exciting conclusion !


The Safety and Risk Management team were recently in LV. Besides from enjoying the GORGEOUS weather, (it’s still a bit chilly in KY!) we held trainings for members of the management team. The training gave insight into what OSHA is, steps to take when handling a work related incident, types of incidents, and of course, HOOPLA!!!

The class was composed of a wonderfully created slide show, some bogus incident forms and scenarios that involved role playing. The scenarios were a great way to get everyone involved. We had great performances by Fred Mossler, Galen Hardy, Jerry Tidmore, Pat Warren, Lakshan Fernando and Lisa Grossano. The crowd enjoyed the antics of the supposed injured individuals!

These training sessions were a “fun way” to pursue growth and learning”. We want to make sure that everyone at Zappos is safe. It’s all about the HOOPLA, baby!!

A.S.S.E.T. Tag Police

Yep, here’s a hidden camera video clip of the Asset Tag Police bustin down doors and takin’ names. Oh yes, these pretty ladies are classic examples of velvet gloves over iron fists – the fists of finance . Can you imagine how intimidating it must be to have these 3 sirens descend upon your workspace? See how Josh is diffidently standing back. He knows danger when he sees it. D.A.N.G.E.R. :0

Seriously, this (asset tags) is one of the indicators that Zappos is becoming a mature company. The asset tags came out within the past year. The first person in the video is Amy. She is the Asset Tag Architect. Man, you should see her eyes light up when an entire workgroup’s assets have been verified. :D Amy and I started on the same day at Zappos about a year ago. I would not have guessed she would turn out to be so strict!

Next is Erika in the green, she works undercover so that’s why she avoids the camera. B-) Thanks for not tasering me, Erika! Then there is Chrissie, she had a pretty tough prank pulled on her this past April 1st. I’m helping her plan revenge. It’s going to be sweet, simple and spectacular. I’d say we’ll have video when it happens, but then it could be used as evidence against us. So hey, you’ll believe whatever we tell you right? Everything in the Zappos Blogs are 100% true! ;)

Jellyfish, Piranha and Sharks! Oh My

Last Saturday a group of us from the images content team decided to go on a team outing. Newport, KY was the place to be! Newport, which is on the levee, has the one and only Newport Aquarium! It’s about an hour and 40 minute drive from Louisville, but it’s worth the drive, especially if its as beautiful as it was on Saturday!

It was really windy, but it was on the sunny/warm side. Newport Aquarium is right on the Ohio river across from Cincinnati, so you get a beautiful view as well. Once you’re inside they have 70 exhibits and 14 galleries featuring an amazing variety of aquatic life from around the world. They have five tunnels you can walk through, surrounded by marine life. And of course….the shark tunnel! All the sharks, beautiful colored fish and sea turtles wind their way all around you when you walk through. The floors are even transparent so you can see them swim under your feet. It was amazing, really!

The Jellyfish exhibit was also very beautiful! We walked into a low lit room with soft music, huge chandelier and big, round, red, velvet seating. The jellyfish were stunning; drifting back and forth, up and down, just like they were at sea. With the lights so low, they were super bright! We saw alligators, lots of turtles, frogs, tons of fish, eels and so much more!

On the way out they have an area where you can pet sand sharks! Erin, Jessie and Kyle were getting their clothes wet because the sharks looked closer than they appeared, so they were leaning in really far not realizing their sleeves were already wet!

After the aquarium, we went to the Hofrauhaus and had some tasty tasty drinks! They were really crowded with parties and Cincinnati was having a baseball game, so it was going to be a long wait before we could eat. We were really hungry, so after we tried some great beer, we walked down the Levee to find some food and found the awesome Claddagh Irish Pub! We ate lots:Cabbage rolls, meatloaf melts, Irish Monte Cristo, and much, much more. It was great tasting food! I will absolutely go there again!

If you ever visit KY, I highly recommend you to go to Newport on the Levee. You will not be let down! I promise!