The Wolf is a Production Assistant here in on our Creative Services team. He claims to be part tomato. We fear that he is lying to us. The Wolf actually came to us from our Customer Loyalty Department almost a year ago, many moons indeed. We chose him for his quick wit, archery skills and Photoshop mastery. Upstairs in our Vegas headquarters, adorned upon a wall, is a large graffiti Zappos logo that the Wolf spray painted for our CLT friends. He is a wild beast with a spray paint can, let me tell you.
The Wolf comes from the wilderness, and he shows not his face due to the poaching threat. (He also is just having a bad hair day and forgot to wear his hat, that might have something to do with it) Jenn B. stood up for an interview with this fine man-beast to ask him of his love of Zappos, Pigs and smooth 70’s arena rock.
The Bridge the Gap Project (BGP) put together a “Sweet & Greet” today in the lunch room of the Henderson office. It ended with a good old fashioned eating contest.
Bryan of Merchandising, Amanda of Customer Loyalty, and Jay of the Content Team sat down in front of a crowd of thousands (slight exaggeration)with three minutes on the clock. Who would be crowned champion of this annual event? (This was actually the first one, and likely the last.) Who would claim the $1 Million prize money? (Prize money not actually awarded.) So
many questions were yet to be answered (many of which were made up by me).
The contestants readied themselves, cupcakes in hand. Last minute coaching advice from their trainers:
Ladies and Gentlemen, ready your stomachs! DING, DING! And they’re off!
For those of you who know Bryan, you may be thinking, “No Contest! The Bull has it in the bag!” And it seemed – for a time – that you might have been right as Jay from Content was easily vanquished by the ravenous AB from Fashion. But the competition was not without its drama! Oh, no, my
friends. There was a dark horse looming on the horizon (or more accurately,
just to Bryan’s right). Amanda from Customer Loyalty surprised the capacity crowd and brought fear to the eyes of even Bryan himself!
As the final buzzer rang, the judges announced the unthinkable! WE HAVE A TIE! Bryan and Amanda had each put down ten cupcakes in the three minute round! The results announced, the crowd shouted its anger! “SUDDEN DEATH” was the chant that echoed throughout the halls (actually, I think I was the only one that said it).
And in a One Minute Sudden Death Overtime, Bryan was able to silence his critics as the underdog Amanda fell behind due to an unexpected improvement in judgment! No such improvement on Bryan’s end, I’m proud to report.
14 and a half cupcakes consumed Merchandising favorite son! That’s 13 and a half more than is legal in most states!
Congratulation to all involved, and THANKYOU to the Bridge the Gap Project,
proving that we’re all on equal ground when it comes to our desires to see people makes fools of themselves!
In Celebration of Spring, the Merchandise Planning Team is hosting May Day!
Zapponians have the option to create their own basket full of goodies or buy pre-made baskets at the Maypole. Baskets are $1.00 which includes free delivery to your favorite Zappos friends on May 1st. All proceeds will go the Nevada Children’s Cancer Foundation.
Derby is a fun time of year for Kentucky. We have a lot of festivals that start a few weeks before the big day in May. My favorite festival event that has started in the last year is the Happytail Hour! Metro Animal Services (MAS) hosts HappyTail Hour, which is the only “pet inclusive” cocktail event. This event allows people to bring their pets along to have a bite to eat, some good drinks and to socialize. It provides a fun opportunity for the pet loving community to come together to listen to the music, mingle, play games with their dogs and hang out at Waterfront Park. They also have S.P.O.T. (Stop Pet Overpopulation Today), which is MAS’s 34-foot mobile adoption unit on hand with adoptable animals! It was great seeing MAS reaching out to the community in this way to help awesome dogs find great, loving homes. I hope many people have a new addition to their family today.
A group of us went out there Monday night, and the weather was really chilly and rainy. Despite the weather, there were a few pet owners who came out anyway to support Metro Animal Services. I’m sure if the weather would have been better, there would have been much more of a turnout. I brought my two dogs, Charley and Molly. Charley is still a puppy at 9 months old, and it was her first time out in public with other dogs! She did very well, and I learned she’s afraid to walk over the bridges at the Waterfront park! We had to carry her each time. They had Frisbee games and treats for all of the doggies. There was also a band jamming out some live music.
We walked around and visited other dogs and the Chow Wagon. If you don’t know what the Chow Wagon is, I think you’re missing out! Everyone should visit this delight if you get a chance at Derby time! Basically it’s a lot of booths that serve all kinds of carnival food… All kinds! Corn dogs, BBQ, cotton candy, funnel cakes, frozen custards, frozen lemonade, and so much more! Yummy!
Anyways, back to the dogs! So we walked back to the car all cold and wet, dried the dogs and left. Soon as we pull out of the parking garage, the sun came out, bright as it could be! That was a bummer, but, at least we had a nice drive home! On the way home we passed a couple of the Gallopalooza horse statues that are all over Louisville. I took a picture of one for you! Happy Derby everyone!
Here at Zappos we are no different, having our own mini-version of several events.We spend an entire night dedicated to the festivities. Having some “ Kentucky HotBrown “ for dinner, with our supervisors and managers serving nachos and cotton candy to the team, followed by our own horse racing (actually hopping), a horse decorating contest, AND a Derby Hat contest!
Each department and shift received a stenciled foam-core horse to cut out and deck-out for display by our break-room. Night shift photo department took an hour of our friday night to enjoy some pizza dinner and decorate our horse.
Lots a great comments to me personally (though none posted) about Andrea’s Winged Sunglasses art project from Happy Hour last Thursday. Here’s a few more! Steve, Andy, Chris Jerry, Brian, Meg, Brett, Richard, Thad and Tony himself! You’re all ready for Bingo Night at the Trop!
So, Andrea…. what will you be doing for the next happy hour?
There has been a pretty big change here at Zappos.com. What was once known as Product Information, Photo and Imaging has now officially made the change to the Content Team. It makes sense when you look at the inner workings of the site.
Here’s a quick breakdown of what each area is responsible for:
Product Information (PI) is in charge of all product descriptions on the site. Yes sir, that means every piece of leather, canvas, nubuck or tweed that is on the site must be described by Product Information first. PI is also in charge of creating the brand “about text” which gives the customers a quick rundown of the brand history and what they bring to the table. PI reads every single customer review as well. No simple feat might I add. There is so much more, but Ash touched on that stuff in his past blog here.
The Photo and Imaging teams in Kentucky and Las Vegas have also fallen under the Content Team umbrella. Photo is in charge of all of the product shots that we have on the site. They make sure the customer gets a good idea, visually, of what they are getting. After Photo takes the pictures, the Imaging team makes sure the pictures are in the right places and that the blue you see is blue and the pewter you see is pewter. How many of you guys would order something with out seeing it? It’s important that we all work hand-in-hand, since I would never buy anything without being able to read about it either.
That’s just the quick nuts and bolts of it all. In short, say hello to the Zappos.com Content Team.