Alex C. wins MOQ award!

MOQ award,Zappos Culture,Zappos Merchandising, Inc., Zappos Content team, awards,Zappos employees,recognition,Fresno,Zappos Campus,Zappos Merchandiser of the Quarter Award,Alex C., a Merchandising Assistant for the Athletic Performance Department, was recently recognized as the recipient of the MOQ (Merchandiser of the Quarter) award for Q3. It is given to an individual who consistently goes above and beyond what is asked to make everyone's life a little bit easier.  We caught up with Alex and he shared some thoughts on the award, as well as a glimpse into the windows of his soul.  Okay, it wasn't that dramatic.  We asked him some questions and he thoughtfully answered them!

Congratulations, Alex!  How does it feel to be recognized by your Content peeps?

AC: It feels amazing to be recognized by such an awesome team.

If you were mentoring a new Merchandising Assistant on your team, what one thing would you stress is important to a successful work relationship with Content?

AC: Appreciate, respect and understand your content team. Collectively, they are your right-hand man or woman.

Share with us the single most crazy-busy day you have experienced so far and how you persevered, WOWing those around you.

AC: My first day at Zappos was my craziest day here. Going from line showing to line showing, meeting to meeting and being introduced to so many new people that day, it was pretty overwhelming. I can honestly say though, without being cliché, staying calm and carrying on did get me through that day.

Having graduated from CSU-Fresno, you may or may not know Fresno is the fifth largest city in the state of California.  Can you name five of your most favorite places or things about Fresno?

AC:

 1) The Tower District! It's an awesome place to hangout, meet up with friends, grab a bite to eat, check out a show or have a drink at one of the awesome bars in the area.

2) The food! Fresno has great local spots that can't be beat! Not to mention the fresh fruit and vegetables that are grown in Fresno that go into the great local dishes.

3) Fresno also has great culture in both the art and music scenes. There are weekly and monthly art exhibits that rival those of Los Angeles and San Francisco. Fresno is also a destination for big music acts but is still rich in its great local music scene.

4) Being in the middle of California, Fresno is only a few hours away from destinations like Los Angeles, San Francisco, Yosemite, the Central Coast and my favorite, Disneyland!

5) Lastly, you can't talk about Fresno without mentioning CSU Fresno or as we call it, Fresno State. It's a great university and home to the Fresno State Bulldogs. GO DOGS!

What is your favorite word in the Japanese language?

AC: Ganbatte - Good luck

Finally, the big question!  Rap luminary T-Pain, author Truman Capote and actor Tony Hale (Buster Bluth on TV's Arrested Development) all share a birthday with you.  Of these three, whom would you most like to meet and why?

AC: Truman Capote. I'm sure he would have some very interesting stories to share.

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Another Zappos Family Birthday Prank!

Mauricio’s team is at it again this year! You may remember the awesome prank that his team lovingly played on his birthday last year. Well, this time, the birthday “surprise” is more elaborate and involved an even bigger mess!

This is why it’s probably best to stay home on your birthday… IF you happen to work at Zappos.com! ;)

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Western Day at Zappos

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Last week, a few Zapponians pulled on their best cowboy boots and had a good ol’ time at our first ever Western Day. 16 of our Western brand partners came out to help us celebrate including Ariat, Frye, American West, Lucchese, Stetson, Durango and more.

There were games, demonstrations, a Wild West Western Fashion Showdown, mugshot photo booth, and of course, some delicious BBQ!

Want to get a taste of the Wild West? Well, saddle up and check out the Zappos Western page where you’ll find the best names and styles in boots, clothing and accessories.

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Lots of country fun for everyone on Zappos Western Day!

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We've Got Tunes! : Songza Zappos Audio Happiness Playlist

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Music has such an uncanny ability to lift spirits, brighten moods and sometimes, inspire spontaneous dancing in the office… if you’re lucky! A few of us here in our new Downtown Las Vegas headquarters put together a collective playlist on Songza* with tunes that make us feel happy.

We hope you enjoy some of our favorite feel-good music. Turn up your speakers (or headphones) and have some fun!

The Zappos Audio Happiness Playlist

*Songza is a super awesome music listening experience that you can check out at http://www.songza.com and you can download their app in the app store (iPhone, Android and Kindle Fire). They focus on curated playlists made by celebs, musicians and music junkies to fit your mood. It's 100% free and there are no audio ads.

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"Just A Foot"

Our feet are in motion from the moment we swing our legs out of bed in the morning, until we climb that last set of stairs at night. People have used their feet to run marathons, to kick winning goals, and even to walk on the moon.  Every day, people across the world are using their feet to do amazing things, yet somehow, we still manage to take our feet for granted.  Kristy Bruursema never imagined that feet would become a main concern within her family, but on June 17, 2012, that would change.

It was a Saturday morning, and despite the daily household bustle, Kristy’s husband had given her the green light to enjoy a local craft fair with a friend. As she was leaving, her husband mentioned that he was planning on mowing the lawn. Excited to have a day out of the house, she left for what she expected to be a carefree morning. Just a few short hours into the fair, Kristy’s phone rang. Immediately, she could tell something terrible had happened. Through sobs, Kristy’s husband explained that his worst fear had happened:

He accidentally struck their son, Avery, with the lawn mower.

Afraid to ask whether or not her son was alive, Kristy rushed to the hospital to aid her injured son. Avery was alive, but had toes missing. Upon entering the emergency room, Kristy became emotional, but knew that she had to hold the seams of her family together. Her motherly instincts kicked in as she approached her wounded son. She did her best to relieve her husband from any guilt he felt, and together, they were able to approach the situation as a team. Despite the obvious pain and devastation, they made remarkable strides at portraying positivity and demonstrating determination and strength to Avery.

inspirational stories, surprise & delight, zappos customers, Zappos stories, Zappos surprise and delight storiesWithout mentioning that Avery’s toes were missing, she and her husband did everything they could to take care of him. When the time finally came at the hospital to explain to Avery that he was missing his toes, Kristy and her husband approached the subject delicately. When Avery asked if he would ever walk again, Kristy had one confident word for him.

Absolutely.

Weeks later, upon returning from the hospital, Kristy was determined to find ways to keep Avery’s spirits up. What surprised Kristy most, even more than her own determination was the amount of support she and her family received from the small community of Pentwater, Michigan.

We never realized how many people in our town loved us. It brought us a lot of hope and happiness,” said Kristy.

After weeks of hospital visits, Kristy decided it was time to encourage Avery to attempt walking. She remembered letting Avery play Angry Birds on her phone during the first week at the hospital, as a distraction from the pain he was going through. Hopeful that this could be the motivation he needed, she promised to let Avery play Angry Birds at home if he tried walking. Kristy inquired about the proper shoes that Avery would need to become successful at walking again, and when Kristy found the perfect shoes on Zappos, she ordered a pair of Keens.

Kristy’s husband was at work the day the Zappos box arrived in the mail. Excited to see Avery in his new shoes, she helped Avery put them on for the first time. Discouraged and cautious at first, Avery limped and hobbled, but Kristy continued to cheer him on. Moments later, with persistence and perseverance, Avery took his first steps since the lawnmower accident.

 “It was an emotional moment!” said Kristy. “Every moment has changed my family and the way we look at things.”

 Having new shoes and enduring this journey to walk has been important for Kristy’s family. Since the accident, Kristy and her husband’s main concern has been building Avery’s self esteem back up. Avery will be starting kindergarten soon, and although he is unsure of what it will entail, he is excited to make new friends. They don’t want him to worry about what people might think of him, they just want him to enjoy being a kid.

When rambunctious and feisty five-year-old Avery tells people not to touch his bad foot, Kristy reminds him without hesitation, that it’s not a “bad foot.”

It’s just a foot.

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Zappos "The Art of Style" inside P3 Studio

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As Las Vegas residents, a lot of us Zapponians are huge fans of The Cosmoplitan because of its cool vibe and luxe gathering spaces like the Chandelier Bar and the Boulevard Pool. So it’s really exciting for us to partner with The Cosmopolitan Las Vegas to experiment with a pop-up store/art installation concept inside its P3 Studio—a space normally reserved for funky art and performance artists.

From now until October 31st, Zappos is taking over the P3 Studio space with a gallery-like exhibit showcasing some of our categories in clothing, shoes and accessories. From fashion to running to outdoor, our talented and creative designers worked very hard to tell an artistic story through the many products Zappos.com offers.

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If you’re in Vegas, make sure to stop by and check out our space, redeem your Zappos Gift Card or simply shop the iPad® kiosk located inside the studio!

P.S. While you’re at it, there are tons of awesome restaurants located on the same floor as the studio including a certain “secret” pizza joint. If you don’t know what/where that is…just ask!

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Style and art collide in the Zappos.com P3 Studio exhibit/pop-up store.

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Mitch N. wins MOQ award

zapponians,zappos merchandising, inc.,zappos employees,zappos campus,zappos hq,merchandiser of the quarter,merchandiser of the quarter award,MOQ,Mitch N., Merchandising Assistant for Zappos Merchandising, was recently recognized as the winner of the MOQ (Merchandiser of the Quarter) award, which goes to an individual who consistently goes above and beyond what is asked to make everyone's life a little bit easier.  Co-workers rave about his friendly, upbeat attitude, helpful demeanor, hard-working manner and welcoming ways each and every morning as he greets the entire Performance Content team.  We caught up with Mitch and asked him a few questions about being the recipient of this pretty stellar award.

Congratulations, Mitch!  How does it feel to be recognized by your Content peeps?

It feels great to be part of such an exclusive fraternity!

What do you believe are the three most important things you can do as an MA to work in tandem with Content?

Be clear, responsive, and appreciative.

Share with us the single most important piece of advice you have received and how it helps you WOW the people you work with.

Treat everyone with respect. Pretty self-explanatory.

Between the characters of Nico Toscani (Steven Seagal, Above the Law), John McClane (Bruce Willis, Die Hard) and Martin Riggs (Mel Gibson, Lethal Weapon), whom would you most want to be partnered with in a blockbuster action film?

John McClane. He walked on glass. Barefoot.

Being born and raised in Wisconsin, are you a connoisseur of exotic cheese?

Not a connoisseur, just a fan.

Finally, the big question!  Who is the best Packers QB of all-time?  Aaron Rodgers or Brett Favre?

Brett who?

For All-time I am going with 5x NFL Champion Bart Starr. For my generation, Aaron Rodgers is pretty darn good.

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I Got it FO' FREEEEEEE!

Upon arrival to work, Joe heads directly to the Zcafe– Zappos' own, internal version of Starbucks. Here, Joe can, for free, order anything he wants–ranging anywhere from Lemonade to Joe's personal favorite: Double Blended Half-Soy Nonfat Decaf Organic Chocolate Brownie Iced Vanilla Double-Shot Gingerbread Frappuccino Extra Hot With Foam Whipped Cream. While Joe waits for his drink to be ready, he is free to grab a scone or other breakfasty pastry.
On the way to his desk, Joe stops by one of the many break rooms and gets a few drinks from the refrigerator to get him through the day. Joe then heads over to his desk to catch up on his email. Joe sees that he can get free tickets to Carrot Top that night. Having always wanted to see Carrot Top, he responds to the email. Soon after, he gets a response saying his tickets have been reserved and he can pick them up from the Luxor box office at 8.
So let's recap. Not more than 10 minutes after getting to work, Joe has already received a multitude of free beverages as well as free tickets to see Carrot Top.
As an intern, my experience has been similar. So far I've been to: Reggae in the Desert, Carrot Top, Las Vegas Film Festival, a Las Vegas 51s game, a screening of 'Monsters Inc.' in a park, as well as a pre-release screening of 'The Naked Brand', I have also acquired the following books: The Lean Startup, Comedy Writing, Triumph of the City, and Delivering Happiness. Additionally Zappos has paid for many-a-lunch and dinner for me, as well as *breaks out into song and dance* shots, shots, shots, shots, shots, shots, EVERYBODY!!!!! Yesterday, as part of a team meeting, we played glow in the dark putt putt golf… on the clock!
By providing such benefits, Zappos has encouraged me to experience more of Las Vegas than I would have on my own. In doing so, they have provided me with tons of fun experiences which will turn into lasting memories and I think we can all agree that both of those things make for happier people.

On any given day, you will hear "I got it FO' FREEEEEEE", a reference to a line from the movie Bridesmaids resonate through the halls of the Zappos Interns' hotel. That's because on any given day, you can almost rest assured that someone got something for free while at work. On their quest to deliver happiness, Zappos goes out of their way to provide its employees with tons of free, life-enhancing benefits. To further examine this idea, let's follow a typical morning of a Zappos employee, Joe:

Upon arrival to work, Joe heads directly to the Zcafe– Zappos' own, internal version of Starbucks. Here, Joe can, for free, order anything he wants–ranging anywhere from lemonade to Joe's personal favorite: Double Blended Half-Soy Nonfat Decaf Organic Chocolate Brownie Iced Vanilla Double-Shot Gingerbread Frappuccino Extra Hot With Foam Whipped Cream. While Joe waits for his drink to be ready, he is free to grab a complementary breakfasty pastry.

On the way to his desk, Joe stops by one of the many break rooms and gets a few drinks from the refrigerator to get him through the day. Joe then heads over to his desk to catch up on his email. Joe sees that he can get free tickets to Carrot Top that night. Having always wanted to see Carrot Top, he responds to the email. Soon after, he gets a response saying his tickets have been reserved and he can pick them up from the Luxor box office at 8.

So let's recap. Not more than 10 minutes after getting to work, Joe has already received a multitude of free beverages as well as free tickets to see Carrot Top.

delivering happiness, las vegas, office life, zapponians, zappos culture, zappos hq, Zappos interns, Zappos Las Vegas HQ, zappos office, Zappos Summer Interns, Zappos Summer Internship ProgramAs an intern, my experience has been similar. So far I've been to: Reggae in the Desert, Carrot Top, Las Vegas Film Festival, a Las Vegas 51s game, a screening of 'Monsters Inc.' in a park, as well as a pre-release screening of 'The Naked Brand', I have also acquired the following books: The Lean Startup, Comedy Writing, Triumph of the City, and Delivering Happiness. Additionally Zappos has paid for many-a-lunch and dinner for me, as well as *breaks out into song and dance* shots, shots, shots, shots, shots, shots, EVERYBODY!!!!! Last week, as part of a team meeting, we played glow in the dark putt putt golf… on the clock!

By providing such benefits, Zappos has encouraged me to experience more of Las Vegas than I would have on my own. In doing so, they have provided me with tons of fun experiences which will turn into lasting memories and I think we can all agree that both of those things make for happier employees!