Recruiter Spotlight: Lauren, This Week's @InsideZappos Social VIP

Once upon a time, in a faraway land called South Carolina, a college senior was researching potential summer internship opportunities. She searched and searched and nothing seemed to catch her eye or offer exactly what she was looking for. She was about to give up all hope of finding that perfect internship. That was until she stumbled upon the Zappos Family Interns website while shopping for shoes. At that moment everything seemed to click. An awesome company culture, jobs that make you want to get out of bed each morning, and the opportunity to get involved in the Las Vegas community-- It was the perfect opportunity. She knew Zappos was exactly where she belonged.

#InsideZappos, inside zappos, zapponian spotlight, zapponians, Zappos Careers, zappos core values,zappos culture,zappos employees,Zappos Family,Zappos HR,zappos jobs,Zappos Recruiter Spotlight,Zappos Recruiters,Zappos Recruiting, Zappos Interns, Zappos Internship Program, Summer Interns, Zappos Summer Interns    So now you may be wondering – did it all work out? Did she live happily ever after? Well, I will let you in on a little secret – that girl is me. It took some passion, determination and maybe even a weird video cover letter, but here I am nine months later at the new Zappos HQ in sunny Downtown Las Vegas, Nevada!

This summer I am lucky enough to be a part of the incredible Zappos HR Team as the Recruiting College Intern. This is the third year of the internship program here at Zappos and we have a total of 42 fun and slightly weird individuals from all over the world! That makes us the largest intern class the company has ever had – woohoo!

As the recruiting intern I have had some amazing opportunities to shadow and assist the recruiters and recruiting coordinators with their daily tasks as well as take on individual projects. Every day I learn something new and grow more passionate about my work. One of the things I love most about my internship is that I’m given challenging, meaningful assignments.  No filing papers, making copies, or coffee runs for this girl! I have already taken on a variety of daily tasks as well as joining in on projects with members of my team. I am also encouraged to pursue growth and learning by coming up with new, creative ideas that will help my team and Zappos grow. I have never felt so supported by a company or team before.

Speaking of team, the recruiting team at Zappos defines what it means to have a positive team and family spirit (Core Value #7). Zappos believes in integrating your work and personal life which means I do not just think of my team as coworkers but also as amazing friends. What more can you ask for than having a group of people who you can collaborate with in the office and grab dinner with after work? The recruiting team has truly have become my family here in Vegas!

It is so hard for me to believe that I am starting week five of my nine week internship here. Not only have I had the time of my life but I have grown both personally and professionally. Working for Zappos has truly been my “happily ever after” and I don’t want it to come to an end. Going into my last couple weeks of this amazing internship, one thing is for certain: I can’t wait to see what else I learn and what the future holds!

Recruiter Spotlight: Mikell, This Week on @InsideZappos

#InsideZappos,@InsideZappos,@zappos,inside zappos,summer internship program,Zappos Careers,     zappos core values,zappos culture,zappos employees,zappos family,Zappos Family,Zappos interns,Zappos Internships,zappos finance,Zappos on Twitter,Zappos Recruiters,Zappos Recruiting, Grandma’s homemade apple crisp, confetti cupcakes with buttercream frosting and chewy chocolate chip cookies that you must eat two at a time because they are THAT good. I bet right now you are doing one of two things… a) salivating and reminiscing about your favorite sweet treat or b) wondering where in the world I am going with this blog post. Well, just like every homemade recipe, we all have our own signature ingredients that brought us to where we are today.  The recipe I’d love to share with you is my very own journey here at the Zappos Family. 

- Mix together 1/4 cup “WOW”, 1 Tablespoon of Laughter and 2 Teaspoons of Inspiration in a large mixing bowl

I’ll never forget the day that I walked into my manager’s office and spotted a book entitled “Delivering Happiness."  I had no idea what the book was about but I remember thinking, "who wouldn’t want to deliver happiness?" and, being the book nerd that I am, I asked to borrow it from my boss.  After reading about these things called “Core Values," laughing at Tony’s first entrepreneurial adventure in the worm farm industry and finding out that Zappos was located in my hometown of Las Vegas, I had to learn more!  I was wowed by this company and wanted to be a part of it! I took a chance and applied and it seemed like just yesterday that I told my boss of eight years, after reading the book that he let me borrow, that I was leaving to join Zappos.  Let’s just say he hasn’t let me borrow a book since. ;)

- Add in 1 cup of “team and family spirit”

Here I am now… a part of the Zappos Family and when we say family, we really are. My favorite core value is #7 (Build a Positive Team and Family Spirit) and this is something that I am surrounded by every day of the week that ends in Y. My team challenges me but at the same time helps me. They encourage me to work hard and play hard. We have so much fun together here in Recruiting. Whether we are volunteering together on a Karma Adventure, winning the big bucks at Bingo or listening to our favorite jams while we work, we are always lifting our family spirit.

- Bake for 40 minutes at 350 degrees and then sprinkle on a dash of “Passion”

Passion is what led me here and passion is what keeps me here. If you can’t tell, I am a little passionate about the Zappos culture and being able to share this with our candidates on a daily basis is just a beautiful thing. My day consists of meeting new faces, even if it is just an e-meet (yes I said e-meet), sharing our company culture and welcoming new family members to the most passionate, hard-working, fun group of people I have ever been around. Let’s just say I love my job!

I am honored to be this week’s #InsideZappos Social VIP and being able to tweet with all of you through our careers handle @InsideZappos. As the Finance recruiter here, I am also happy to have two of our amazing Financial Analysts (Nick Bortolotti and David Forbes) joining us this week as well, tweeting from the @ZapposFPA account. Be sure to follow me @mikelldonttweet. (Don't worry… I really do tweet!)

View 473289829's profile

Recruiter Spotlight: Kiersten, This Week on @InsideZappos

Just a small town girl, living in a lonely world, she took the midnight train going anywhere…


 #InsideZappos, @InsideZappos, @zappos, inside zappos, summer internship program, Zappos Careers, zappos core values, zappos culture, zappos employees, zappos family, Zappos interns, Zappos Internships, zappos merchandising, Zappos on Twitter, Zappos Recruiters, Zappos Recruiting

Okay, the small town part is true! BUT I am not lonely and it was a 2004 Honda Accord to Las Vegas, Nevada. Ten years ago, this small town girl packed up her bags and headed out west to the glitz and glamour of Vegas. So many stories and such limited writing space but let’s flashback four years ago when my life drastically changed with the introduction of a small, start-up company called Zappos. (Okay, maybe not so small!)

 

I started with this great company in the Customer Loyalty Team (call center). I then had the amazing opportunity to do a Z’apprenticeship (internal internship) with the recruiting team. To my surprise, they offered me a full-time position after my internship ended. Since then, I’ve had the craziest progression path EVER!

 

I had the opportunity to work as an assistant and recruiter for numerous departments. Then one day I was asked to join and help build the amazing summer internship program on the college recruiting team. I jumped at the chance and it has forever changed my life. I have always considered myself a hard worker and I enjoyed my job but I never knew I could fall in love with a program and be so passionate about something as much as I have with our College Internship Program. It has been absolutely awesome working with amazing, eager and passionate college students.

#InsideZappos, @InsideZappos, @zappos, inside zappos, summer internship program, Zappos Careers, zappos core values, zappos culture, zappos employees, zappos family, Zappos interns, Zappos Internships, zappos merchandising, Zappos on Twitter, Zappos Recruiters, Zappos Recruiting

We started with 19 amazing interns for the first official internship program in the Summer of 2011 (#zinterns). The program then grew to 30 last summer (#zpc13) and we are looking to have 42 summer interns this year! (We are in the final stages of filling all of our positions as we speak!) This year, we did things a little differently than in years past… okay, completely different. We actually didn’t travel to a single college to recruit interns… say what?!?! Yep, no career fairs, no information sessions and no onsite interviews.

 

With this new recruiting strategy, every candidate that applies has the chance to complete a virtual interview and technical challenge (in relation to the position they applied for). They are given a couple of weeks to complete both. Once they do, that’s when we kick it into high gear and review their challenges and virtual interviews. Each team narrows their selection down to 3-4 finalists. Those finalists are flown to Las Vegas for a fun and activity-filled two days. They do technical challenges, tour the office, team-building activities and, of course, interview!  And it just wouldn’t be Zappos if there wasn’t a happy hour afterward where we can get to know everyone outside of the office setting!

 

I will be the #InsideZappos Social VIP this week and the voice of our Twitter Careers page - @InsideZappos. Thankfully, Twitter limits me to 140 characters or I would ramble ridiculously. (I tend to do that!) Thankfully, I will have Jessica Chiu (@ahhchiuuu) as my co-pilot. Jess was part of our very first official internship program (#zinterns), starting as a Merchandising Assistant intern with our Casual Lifestyle team. She is a rockstar and has since received numerous promotions, most recently to Assistant Buyer. Get it girl!

 

Super excited to represent @InsideZappos and you can also find me at @kiersten34!!

View 492358662's profile

Trading Places: "West Coast Meets Southern Style"

This internship has gone by so fast! I can’t believe I only have a couple weeks left with the other interns! One of my favorite components of the internship has been the mentor program. A group of three to four interns are assigned to a single mentor, who operates not as a manager or direct report, but as someone to go to with questions about work, Zappos culture, or any other concerns. The mentor also acts as a guide for the intern culture project.

My mentor Thomas has met with me and his other interns weekly to create personal weekly goals, and discuss any concerns with the internship. Although I have never been one to regularly set and update personal goals, I have found that doing so has helped me see my progress.

Zappos Interns, Zappos Internship Program, Zappos Internships, Zappos intern, Zappos Market Research, Zapponians, Zappos Culture, Zappos fun, office fun, Zappos campus, create fun and a little weirdness

One of my favorite bonding moments with Thomas happened a couple weeks ago. He and I were talking about men’s style after grabbing some beverages from the ZCafé. Off the cuff, I commented that I thought his style was very “West Coast.” He took offense, and we spent the rest of the day going around asking random Zapponians whether or not he dressed in a “West Coast” fashion.

I myself am from the South, and I consider my style to be rather preppy. So we came up with the idea to switch styles for a day. I would dress like him, and he would dress like me. I didn’t have a lot of West-Coast attire in my wardrobe, so Thomas let me borrow some of his clothes, and I went out and bought the rest. The next day, Thomas dressed as preppy as possible, while I tried to go for the most stereotypical West-Coast outfit. We proceeded to go around the office (once again) and figure out who impersonated the other’s style better. I think it’s pretty clear who won. Hint: it’s the guy wearing the hat and Dickies shorts!

--Raphael Fix

Market Research Analyst Intern

View 492358662's profile

Exploring Natural Wonders Around Las Vegas

One of the best parts about interning at Zappos has to be living in Las Vegas. Prior to coming here this summer, I had visited Las Vegas countless times; however, like most tourists, my experience with the city was solely confined to The Strip. Don’t get me wrong, I still find The Strip to be a really fun and lively place to be. But since living here, I have definitely expanded my horizons, and took the chance to really explore the city and its surroundings on the weekends.

Las Vegas is surrounded by a natural playground. The city is within a few hours of multiple major national parks (Zion, Bryce Canyon, and the Grand Canyon), and has amazing hiking trails in its backyard. My roommates and I have had a lot of fun going on hikes on the weekends.

Our first hike was to Red Rock Canyon, located 45 minutes from Henderson, near the city of Summerlin. I, along with my roommates, Misty and Patrice, and fellow interns Josh and Kevin, hiked through the Calico Tanks trail. The hike was a new, fun experience for me because it was full of a lot of “firsts:” Foremost, it was my first time hiking through a desert in the crazy desert heat; it was also my first time seeing wild cactus, and the other native species in the area; and it was the first time that I had ever seen such colossal red rocks. The hike itself was a perfect mix of adventure and  challenge. Let’s just say that somehow we ended up venturing off the trail, and ended our hike because we came to face a giant rock wall. Regardless, this hike was a lot of fun, and a great way to become closer to my fellow interns!

hiking trails near las vegas, Red Rock National Park, zappos culture, Zappos interns, Zappos Internship Program, Zappos Internships, Zion National Park

This past weekend we went a little farther from Las Vegas, and went hiking at Zion National Park. This hike was hands down my favorite hike ever! Zion is a 2.5 hour drive from Las Vegas, so it was perfect for a day trip. Misty, Patrice and I planned to hike The Narrows, so we rented some aqua gear from the Zion Adventure Company. We got to wear some stylish aqua socks and shoes, and use a walking stick that became our savior through the slippery hike. This hike was really cool because we ventured through two miles of water that, at times, came up to our ribs! The best part about the hike was being able to swim whenever we got too hot! Fortunately, this time we did not get lost, and we made it to the Wall Street junction where we took a lot of fun pictures.

Going hiking on the weekends has been some of the most amazing things that I have done since being here. Aside from hiking, there are numerous things to do when you have spare time. Las Vegas really has something for everyone, and I have enjoyed exploring many of the natural activities that the city has to offer this summer!

 

--Danielle Yun

Non-Trade Purchasing Intern

View 492358662's profile

Meet Zappos New Hire Amy S.

For our culture project, we want to better embody Core Value #7: Build a positive and family spirit. That's why we're introducing the Zappos Alumni Program (ZAP) which features a blog series that will highlight Zapponians from different departments and showcase their jobs.

This series will consist of interviews with Zappos employees and members of the new hire class. We hope to inspire college students to connect with Zappos and all it has to offer, in addition to encouraging interdepartmental alumni relations by bragging about our amazing graduates' success!

First up is Amy S., a Zappos new hire from our Merch. Planning team:

Inc., new Zappos Employees, zapponian spotlight, zapponians, zappos employees, Zappos interns, zappos merchandising, Zappos new hire training, Zappos new hires, Zappos Alumni Program,

Name:

Amy S.

What is your current position at Zappos?

Merchandise Planner

What school did you go to?

University of Wisconsin-Milwaukee

What was your major while you were at school?

Business administration and Human Resources

How did you discover your job at Zappos?

I was referred by a Zappos employee

What experiences do you think was particularly helpful to get you where you are today?

I think the in-store retail experience was huge. I worked in retail throughout college and then in store management. It really helped me to get the knowledge needed for merchandise buying and planning

Today is your first day at new hire training, could you give us a brief recap of what your day was like?

It was both fun and crazy. We had 70 people in my new hire training class! We learned a lot about the company culture, and I think my favorite core value is “Pursue Growth and Learning”. Zappos really embodies that by encouraging employees’ personal development.

Do you have any advice for recent graduates?

Be yourself and be open. Give it a 100% and you will succeed!

View 492358662's profile

My Most Memorable Moment So Far…

These first six weeks of my internship have flown by faster than ever, and it is already a huge task to pin point one moment that is the most memorable to me. I feel like every day I have been so lucky to experience something amazing while interning as a Merchandising Assistant Intern with Fashion Footwear at Zappos.

After day two of work, I was feeling super homesick and a little nervous in a new city. Fortunately, this feeling didn’t last long due to the wonderful people on my team, and the relationship-building tactics that Zappos lives by. Everyone was incredibly welcoming and encouraging. By the end of day two, I was invited to my first vendor dinner, and had no idea what to expect. So as nervous (and excited) as I could possibly be, I got ready, and went on my way to dine with the vendor and representative from Kork-Ease along with my two managers.

Zappos Interns, Zappos Internship Program, Zappos Intern, Zappos Campus, Zappos Merchandising Inc., Las Vegas StripOur dinner was located at SHe in Crystals at City Center, a restaurant right in the middle of the Las Vegas Strip. It was unbelievably fancy, yet the dinner felt so relaxed; my nerves were alleviated almost immediately once it began. The meeting felt more like a social gathering with friends rather than any type of work gathering. The vendor and his rep were personable, and interested in who I was and what my dreams were. I didn’t even think I was going to get the chance speak! At the end of the meal, our guests even proposed a toast to my success here at Zappos.

It is extremely rewarding to be part of a company that focuses so much on building relationships with both their consumers and vendors. It takes relationships and experiences like mine to maintain such strong bonds with all of the amazing vendors that are working with us at Zappos. It was amazing to be a part of this experience, and I don’t think I could ever find another company that will care nearly as much about their employees or the partnerships. I will also never forget my first vendor dinner!

 

--Kelsey Ferrentino

Merchandise Assistant Intern--Fashion Footwear

View 492358662's profile

The Piggy Back Ride

Zappos interns, Zappos Internship program, college interns, Zappos campus, Tony Hsieh, Zappos CEO Tony Hsieh

So, yeah. That happened. 

Let me give you some context: My Zappos mentor, Thomas has me and my fellow “mentees” write down 10 weekly goals every Monday; 5 job-related, 5 culture-related. When the week of our Q&A with MAFT (our internal acronym for  our top execs: Mike, Arun, Fred, and Tony) came up, Thomas challenged me to think of especially difficult goals. Hmm, what could be stranger than taking a photo of myself giving Zappos CEO Tony Hsieh a piggyback ride? 

So, while all the interns were waiting to grill MAFT with a ton of questions Tony entered the room and I knew this is my chance! I had been thinking of a smooth way to ask a man that's worth millions of dollars to hop onto my back for a picture and, this is how it went: 

Me: Hey Tony, nice to meet you. I'm Josh, an intern in the Strategic Planning department.

Tony: Hey.

Me: Do you think we could take a picture together?

Tony: Sure…

Me: Wait, I have a weird request. Can we take the picture with you on my back?

Tony: Uhhh. Sure… I guess so. I don't want to hurt you though.

Me: Don't worry, just jump on!


Super smooth, I know. But there you have it! My most memorable moment at Zappos: when my net worth skyrocketed for about 30 seconds.

Shout out to everyone who made this happen: Tony, Thomas, Raphi, AGB, and “Ting Jung” (iPad Mini).

--Josh Kim

Corporate Strategy Intern