Every year in December, all Zapponians, regardless of their department, are asked to put their Customer Loyalty Training to good use and help out on the phones for the busy holiday season.

Every Zappos employee, regardless of what position they were hired for, goes through an intense, four-week program that trains them on the art of Customer Loyalty at Zappos, and in December of every year, those skills are put to use! This is the busiest month for those kings and queens of the phones in CLT, and they can always use a little help.

Employees in every department are asked to volunteer for two hour blocks to help out, and the schedule is filling up fast. Thanks for helping out Zapponians….Zapponians!

Inside Zappos really is all about culture and the “things” that make Zappos so unique from every other company. One thing that us Zapponians pride ourselves in is how encouraged we are to decorate our desk space as we see fit; because lets face it, we spend a lot of hours at our desk and if a fake bird with a wig on it helps you get through your work week, then so be it.

So see the things that CLT member Diana G. keeps on her desk.

As a Preface to this blog, I will explain what the Fun Dollar is. In our CLT department, we have an ongoing contest to see who can eat the grossest thing possible. If said Zapponian can accomplish said consumption goal, they are awarded the Fun Dollar. I’ve seen quite a few gross combos in my day, but this is up there. Proceed, sir.

I awoke today unaware of the glory that awaited me. As I sat at my desk with the aroma of guac floating in behind me, I was greeted by Scotty to my right offering a chocolate frosted donut. Now most would think that this aroma and this sight would not mix, but for far too long have we separated Pennsylvania Dutch pastries from Mexican dips. Here I sat on the precipice of cultural mixing, and I decided that today should be the day that we finally shatter these walls and reveal the delicious truth that comes from adventurous eating. And, so, with a dream of uniting desserts and dip, I smeared a healthy serving of guacamole upon my donut and chomped down in to an explosion of flavors that lit up the tasting part of my brain like the 4th of July. No more will I be constrained by the boundaries of fascist eating. I am free, my friends. Join me! Join me!

We don’t get it either.

Ahhhh George T. He may seem all friendly and happy-go-lucky (and he is, most of the time) but once you ask to challenge him in his crazy musical reflex game of pure madness that he keeps on his desk, he turns into a whole different person.

I strongly encourage all of you to stop by George’s desk in the 2280 building and challenge him in the shocking game that he keeps on his desk. And who knows, maybe you’ll be able to blow him away with your cat-like reflexes.

Check out the things that CLT Lead George T. keeps on his desk.

Here at Zappos, we love our Happy Hours and our CLT Department!

Linda S., CLT Supervisor, has a desk full of fun trinkets, brain bustin’ puzzles, plants, an armed penguin and a Darth Vader mask. It’s true, see for yourself.

And if you’re in the mood for a mind game, I’m sure Linda will let you try out the magnetic block puzzle that she keeps on her desk. I know from experience, it’s not as easy as it may look.

He may not be Canadian, but he’s still a maple syrup lovin’, CLT Lead of the Canadian team and incorporates “aye” in his every day vernacular. That’s right, Jesse C. is our Zapponian of the day and today he reveals his top secret sugar high sandwich that is sure to add a bit of flair to any Zapponian’s lunch break.

The October Customer Loyalty class graduated on Friday, and as is the tradition, they did a parade and their inspired chant for the rest of the office in the 2280 building. We love our CLT department, and good luck to all of our new Zapponians! Welcome and congratulations!