Every year in December, all Zapponians, regardless of their department, are asked to put their Customer Loyalty Training to good use and help out on the phones for the busy holiday season.
Every Zappos employee, regardless of what position they were hired for, goes through an intense, four-week program that trains them on the art of Customer Loyalty at Zappos, and in December of every year, those skills are put to use! This is the busiest month for those kings and queens of the phones in CLT, and they can always use a little help.
Employees in every department are asked to volunteer for two hour blocks to help out, and the schedule is filling up fast. Thanks for helping out Zapponians….Zapponians!