Typing Fast and Blowing Bubbles

Welcome to the very first pulse-pounding post from Zappos.com’s HR and Training departments! For all you feverish fans out there, this is the place to learn about the activities, events, and just plain wackadoo things that we do, straight from the source!

So without further ado, let’s get to it!

From Shannon “Shanadoo” R., one of our truly amazing Recruiting Assistants:

“Early one morning, while pondering the state of the world, Eric, Jacob and I bantered back and forth about holding a company-wide typing contest. The more we talked, the grander the plans became….and the more real! Soon the call went out to all Las Vegas Zappos.com employees:

So Your Momma Can’t Dance and Your Daddy Can’t Rock & Roll—-But CAN YOU TYPE?! Thus, the first ever typing competition becomes a reality!”
Below is a video account of our first ever typing contest!
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In other news, Training Manager, Rachael B., has a weird thing for bubbles. I sit facing her and I can tell you I’ve never seen anyone sooo excited over bubbles. My phone and desk are permanently encrusted with bubble residue. To share her bizarre fascination with the rest of the company, she got HR and Training together and a Bubble Parade was born! In true Zappos (and HR / Training) fashion, wackiness ensued…

Here’s the bubble head herself, the lovely Rachael B, in the midst of the parade!

HR and Training in full bubble regalia. ‘Nuff said. ;)

Some parting notes:

What makes Recruiting blow milk out their collective nose:

Coming Soon:
-Zappos.com Annual Employee Picnic! (oooh…)
-HR’s Monthly Outing! (ah….)
-And, Random Rozzy Thoughts!! (wha…???)

Oh, and we’re hiring!!!

Our Creative Services Graduates!


Today was an exciting day here in Creative Services; three of our
fellow CS’ers completed their last day of CLT training, and we couldn’t
be more proud of them! Fabio A, Kris K. and Phil S. completed their
last day in the four week training course.
CLT (Customer Loyalty) Training consists of three weeks of classroom
time and a full week on the phones that trains all of our fine CLT
Staff! All Zappos employees, no matter what their position, go through
the training. This allows us all to see into the world of CLT and the
WOW that they deliver on a daily basis.
Phil, a graphic designer, Kris, a production assistant, and Fabio, a
web producer, graduated in style, and all of us in CS would like to
say: “Right on, fellas! Proud of ya!”
And to all of our new CLT team members, for those about to WOW, we salute you!!!!!!
-Brett H.

Graduation Parade

We had another training class graduate today. Everyone at Zappos goes through the CLT training program and learns firsthand how to WOW the Zappos way. It provides a shared experience for us all and keeps us grounded to the importance of our customers. I went though it almost a year ago and I had a great time. Our training department is simply superb.

Here’s a picture and a YouTube clip of the new graduates on their traditional parade. Yeah, I got a little misty.

Congratulations to the new graduates!