Jeanne M. wins MOQ award

casual lifestyle team, Inc., MOQ award, zapponians, Zappos Casual Lifestyle, zappos culture, zappos merchandisingJeanne M., Director of Casual Lifestyle for Zappos Merchandising, was recently recognized as the winner of the MOQ (Merchandiser of the Quarter) award, which goes to an individual who consistently goes above and beyond what is asked to make everyone's life a little bit easier.  We caught up with Jeanne and asked her a few questions as she basks in the afterglow of this super-cool award.

Congratulations, Jeanne!  How does it feel to be recognized by your Content peeps?

It was definitely a *very* nice surprise, but honestly feel there are 100 people far more deserving than I.  We have an amazing Content Team at Zappos overall and lots of Merchandising people on all teams work with them very closely and diligently.  (I am of course partial to the Casual Lifestyle Content Peeps – they rock!!)

What do you believe are the three most important things you can do as a buyer to work in tandem with the writers in Content?

1)      Communication

2)      Communication

3)      Communication!!

The content team is one of most important components of our brands being successful, as they truly "sell" the product for us and help WOW our customers by giving them all the info they need to make shopping decisions.  It's essential that we are looping them in on all things that concern our brands – any changes whatsoever within the brands from personnel or manufacturing/styling standpoint, as well as making sure we are inviting them to all show appts and office meetings with brand reps so they can develop strong partnerships with our brand partners as well.  Deadlines and last minute projects change for all of us, so it's key we are working together successfully by being open about communicating our needs so we can accomplish our goals together as a team and can pitch in to help from both sides. As with every dept at Zappos, it's also tremendously important that we spend time bonding together and taking the culture to the next level- I don’t look at Content as a separate team but as a very important extension and part of our own team.

Share with us the single most important piece of advice you have received and how it helps you WOW the people you work with.

Building relationships with people on all different teams and departments – not only does it help build and strengthen our culture, but we have so much to learn from each other. 

If there were a movie based on your amazing relationship with Content titled, "The Fabulous Life and Times of Jeanne," which actress would play you?

Hmm, I'd love to go with Sandra Bullock – no resemblance looks-wise sadly, but she is pretty sarcastic in many of her roles and so am I!

Since you are a fan of the Los Angeles Dodgers baseball team, who is your all-time favorite Dodger?

I honestly can't narrow it down to a single player.  I would have to say it is the 1988 World Series Team. Not only due to this being the last time they won the series, but because virtually nobody gave them a chance.  Conventional wisdom was they would be swept in 4 by Oakland, they ended up taking the series in 5.  Who can forget the Kirk Gibson dramatics of game 1? (probably a lot of Zapponians actually, since many of you weren't even born back then!)

Finally, the big question!  Which do you prefer, Jeanne: Chocolate or cheese?

Cheese, of course – since it’s the perfect complement with a glass of wine.

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Zapponian Spotlight: Steven B.

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Today’s Zapponian Spotlight is on one of our P.E.A.C.E. team members, Steven B. The P.E.A.C.E. team is responsible for organizing and facilitating all of our community involvement activities, charity partnerships and tons of internal activities within the Zappos Family.

We asked Steven (AKA “Stevie”) our standard ZS questions to get to know a little bit more about him:

Pick 3 words to describe your personal style.

S: Simple, fun, colorless

Who is your favorite musician or band?

S: Daddy Yankee

Name 3 things you never leave home without?

S: A Famous Stars & Straps item, candy (usually sugar worms!), and a funny comeback or comment ready to use at any given moment!

If you could have dinner with one famous person, who would it be?

S:    I would have dinner with Teresa Giudice from Real Housewives of New Jersey… I want to see if I can make her mad enough to flip a table!  

What’s the weirdest thing to ever happen to you?

S:  When I was little, my cousins were babysitting me and they gave me some beef jerky to snack on. I started eating it and they started laughing. They then told me they gave me dog treat jerky! Well, it tasted really good…so joke’s on them!

What’s your favorite part about working at Zappos?

S: My favorite part of working at Zappos is the team work and family-oriented people that I see every day.  There always seems to be genuine smiles on people’s faces everywhere you go around here! But most importantly, when the going gets rough, the sheer support of everyone to unify for a cause is what makes working at Zappos a truly unique and inspiring experience. 

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Hotdogs! Get Your Hotdogs!

ZCLT,Zappos culture,zapponians,hotdogs,zappos core values,Team and family spirit

Our wonderful ZCLT team decided to do "Wacky Weiner Wednesday" last week to thank all the other departments for coming together and helping out during the holiday season and to help answer thousands of customer emails during the security breach.

Hotdogs in the name of team spirit? Sounds good to me!

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Zapponians Go Red for National Wear Red Day

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In honor of American Heart Month and National Wear Red Day on February 3rd, a few Zapponians proudly wore red to work. Our amazing Benefits Team also arranged for free blood pressure screenings and treated the entire Zappos HQ to red-colored foods in our Bistro.

Happy American Heart Month and Happy Valentine's Day everybody!

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Super Awesome Description-December 2011 Winner

The Super Awesome Description award is a way of recognizing a member of the Zappos Development content team once a month. If a product description is particularly witty or creative, anyone in the company can nominate the person who wrote it.  The nominations are then read by other members of the content department and voted upon; the description with the most votes wins. The writer of that description is rewarded with a trophy and a certificate, not to mention recognition from their peers.

Zappos Development, inc.,zappos content team,super awesome description,zappos cultureThe winner for December is Angelina F. Angelina is part of the clothing team and her witty description for the Lucky Brand Café Racer Jacket was too clever to ignore. Congratulations Angelina!

We asked Angelina a few fun questions to get to know her better. Check out her answers below!

What is your biggest Grammar pet peeve?

I used to teach writing and grammar to high school students, so my biggest pet peeve is the use of text message shorthand in formal writing. I can LOL with the best of them, but def not in a professional setting.

What inspired you when writing this description?

My incredibly cool mother and stepfather are avid Harley riders, so they are always my inspiration when I write about moto-inspired looks. Although, to be fair, they are both very punctual people.

What is your favorite Zappos core value?

Pursue Growth and Learning. I love that our culture encourages and celebrates individual growth.  Even better, growth and learning may come from taking one of our Pipeline classes, working through a department progression plan, or just having the freedom to try out that harebrained, but potentially brilliant, idea you just had.  

What's a fact people would be surprised to learn about you?

Even though my stuffed Lewis and Clark are always with me, I have very little interest in that period of American history. My undergrad thesis was actually about Shakespeare and Elizabethan England. The dolls were just a gift from a dear friend who knew I thought they were hilarious.

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Zappos Managers "Arrested" for a Good Cause

For Zappos Alcohol Awareness Week, we continued the tradition of “arresting” our managers to help educate and remind everyone about the dangers of drinking and driving. Remember: A cab ride is way cheaper than a DUI! Always drink responsibly!

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Zapponian Spotlight: Donny G.

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For the first Zapponian Spotlight of 2012, we’re getting to know a little bit about Donny G., a senior User Experience Designer from Zappos Development, Inc.

Donny considers Alaska his home state and moved around the country as a “military brat”.  The self-proclaimed “geek at heart” is also a talented athlete. Donny was an All-American basketball player in college and spent some time playing a little pro ball as well.




Read on to learn more about Donny:

Pick 3 words to describe your personal style

D: Passionate, Determined, Hippie

Who is your favorite musician or band?

D: Dave Matthews Band

Name 3 things you never leave home without?

D: Open mind, kind heart, and my cell phone

If you could have dinner with one famous person, who would it be?

D: Would have been Steve Jobs but now I would say Warren Buffett

What’s the weirdest thing to ever happen to you?

D:  Growing up, for about 3 years straight every holiday (albeit Christmas, Easter, Thanksgiving) I ended up in the hospital from things like trying to jump over a car with my bike, playing hockey in the street, tackle football (no pads) with football buddies, etc.

What’s your favorite part about working at Zappos?

The awesome people I get the pleasure of working with!!!

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Goals Coach: Here's to Happiness

Here is your Action Quote For The Week:

Life doesn’t require that we be the best, only that we try our best.  Strive for excellence, not perfection.” – Musician, Jackson Brown

Your action for this week is to take an area in your personal life where you could be happier.  Ask yourself if you are doing the best you can.  If you are, don’t focus on the results.  Keep putting forth your best effort.  If you’re not, find ways to apply yourself more. 


Core Value #4:  Be Adventurous, Creative and Open-Minded

Core Value #9:  Be Passionate and Determined


Yours in being happier,