Our Customer Loyalty Team not only works hard to take care of our customers, but also takes pride in the fact that they are a true and noble team that is willing to do whatever they can for their fellow Zapponians. They actually have a team, called the WOW team, that does different events and recognition for the CLT members.

One of the things they use for recognition is the COW award (Cultivator Of wow). This award allows members of the CLT team to nominates others for the the great things that they do for others. The winners of the monthly award get a certificate and lunch.

The customer loyalty team has a “Wow Team” that plans different fun events and promotes our culture throughout the department during the year. In order to help everyone continue to live the core values, every month they hold a “Core value of the month” contest.

This month they celebrated core value #4, Be adventurous creative and open minded, with a shoes design contest.