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A Musical "Thank You" From Our ZFC Family

Our Zappos KY family recently sent us some holiday cheer via an accordion-gram. They sent this awesome guy to serenade the Zappos HQ offices as a thank you for the team effort in getting the new WMS project up and running in the ZFC.

Big thanks to our ZFC family for putting a smile on our faces with some sweet accordion tunes!

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The Zappos Experience: Hiring for Culture Fit

A clearly defined culture and core value system is reflected in how Zappos hires their employees. Hiring for culture fit helps maintain the integrity of their unique company culture and core values. This ensures the perfect fit on both a professional and personal level!

Check out my book, The Zappos Experience, for an in-depth look at the Zappos company culture.

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The Zappos Experience: WOW Service

In The Zappos Experience, I take you beyond just the offbeat company culture that is known for. It’s a behind-the-scenes look at the service-centric culture and company core values that have allowed Zappos to revolutionize the online retail industry.

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ZFC Happy Hula!

The ZFC PHS department is going Hawaiian!

Not only are they having a great time, but their tropical theme is bringing awareness of health-related illnesses.

Level 1 Process Manager, John Schneider says that he wants to start doing culture days more often.  He adds, “It’s a great thing to keep things interesting for the team members and just make sure they’re having fun on the job while they’re here and being productive.”

In addition to dressing up in Hawaiian hula style, they had a hula hoop contest and are playing flip cup with water to promote hydration.

Just another day at the Zappos warehouse! 

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Follow the Leader!

Who doesn’t like creating a little fun and weirdness?

We all know that the Zappos Video Team is weird, but we can be really fun too!

Our new favorite way to have fun at work is playing an old childhood favorite, “Follow the Leader”. On certain days after lunch (or perhaps even a break), we line up in single file and have some playtime on the way back to the video studios. It’s a pretty long walk, so why not have some fun along the way?

Not only is it a blast, it’s a good way to burn some extra calories, too. Team members do tend to work up a sweat as they shimmy, side step, waddle and clap their way around the warehouse.

If you're ever in the warehouse, feel free to join our game! However, there are some safety guidelines to follow: no running and no walking backwards.

That being said, what are some of your favorite ways to infuse some fun to the work day?

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A Big Thank You to Our Zappos KY Family!

If you’ve ever ordered anything from, you know that we have one of the fastest, most hassle-free shipping around. None of this magic would be possible without our amazing team out in the Zappos Fulfillment Center (ZFC for short) in Shepherdsville, KY.

Our incredible Zappos KY family works day in and day out, 24/7, to deliver WOW to thousands of customers daily, and what they do is definitely no small feat. Many customers ask us if we do it all through magic. Some even ask if we use Santa’s magical elves to make all this possible. Well, who needs magic when we have such amazing people working tirelessly in our warehouse?

One step into the Zappos Fulfillment Center, and you’re instantly in awe of the well-oiled machine that is our over 1 million-square-foot warehouse. The Zappos Family here in Las Vegas would like to give a huge, well-deserved THANK YOU to ZFC for all the hard work that they do to keep the entire business running smoothly and for keeping our customers happy every day. High fives all around guys!

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Zappos Fulfillment Center Ranked #12 On Best Places To Work In KY 2011

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A very exciting honor was recently awarded to the ZFC (Zappos Fulfillment Center), and it's definitely something we're very proud to share with everyone!

The Kentucky Society for Human Resource Management (SHRM), in conjunction with the Kentucky Chamber of Commerce, announced the 2011 Best Places To Work In KY on Wednesday, April 20th in Lexington, KY. The Zappos KY Family was among the companies nominated for this prestigious award. The awards ceremony was a celebration of employers who have proven that they know what it takes to create an environment where people love to come to work! Does this sound familiar to anyone?

A few folks from the Zappos KY Family traveled to the awards ceremony in style aboard "The Boss" party bus. All nominated companies had a chance to mingle before dinner and the official awards presentation. The awards were presented in two categories: Small/Medium Company and Large Company. In the large company category, the Zappos KY Family represented the only industry of its kind to be nominated!

The Zappos KY Family ranked #12 on this year’s list! When it was announced, the Zapponians that attended the ceremony made their way to the front in a conga line to accept the award and have their picture taken. It was truly a wonderful representation of what our culture is all about!

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KY Zappos Holiday Party


Recently Zapponians got their party on at the annual Zappos KY Holiday Party. It was a topsy turvy night with colorful decorations, great drinks, dancing, and even a marriage proposal. She said yes!! Party on!