When our Senior Director of Accounting, Mike A. turned the big 4-0 recently, he was surprised by a local high school marching band. Just another Zappos birthday in the office!
Zappos Blogs: inside zappos
Like Santa's little helpers, but better!
Our number one core value here in the Zappos Family is “Deliver WOW through service”. Delivering excellent customer service is really at the core of everything we do. That’s why our long-standing tradition of Holiday Helpers is still going strong.
Every holiday season, when our call volumes reach their highest levels of the year, every Zappos employee from every department is asked to jump on the phones for a few hours to help out our ZCLT team.
So, if you call our customer service number during the holiday season, there’s a chance you could get our CEO Tony Hsieh on the line! We all look forward to helping your holiday shopping experience be the best one yet.
Today was Ugly Holiday Sweater Day here at Zappos HQ. And if a picture is worth a thousand words, this picture could write a novel. Should we submit this to AwkwardFamilyPhotos.com?
Yesterday, our tech team hosted one of the "sweetest" (sometimes stomach-churning) traditions at Zappos--the Tech Donut Eating Contest. We faced off against Amazon.com in an all-out donut war. Unfortunately, Amazon won. The winner ate a whopping 24 donuts in just 20 minutes!
Fortunately, nobody got sick, although some looked close to it...
Our friends at Dodge were kind enough to visit Zappos HQ on Thursday for a “Test Drive for Charity” event. For every person who test drove a brand new Dodge Citadel, Dodge Journey or Dodge Challenger, they donated $20 to Nevada Childhood Cancer Foundation. At the end of the event, we had 233 test drivers for a total donation of $4,660!
Dodge even treated us to a BBQ lunch! Thank you so much to to the great folks at Dodge for not only letting us test drive their cool new models, but for donating so generously to one of our favorite charities.
Congratulations to October 2011 HERO Award winner Maritza L.! Maritza is a part of our PEACE team and she's a huge part of all our Zappos Culture events and just an overall great Zapponian.
Here’s what a nominee said about Maritza:
If humble had a name, it would be Maritza. She has been integral to the Zappos culture that we all love so much and she graciously welcomed me as a teammate. You would never know that she is involved with some of the biggest and best culture events here on campus because she gives credit to the team that constantly inspires her. She is so hardwired with Zappos culture, she can take a small idea from a Zapponian and turn it into a successful event! Thank you!
The Zappos Family HERO Award is given to well-deserving nominees monthly to recognize them for all their hard work and overall awesomeness.
The recipient gets a special HERO cape, a HERO pin, a $150 Zappos gift card and the best part of all...a parade thrown just for them!
This week’s Zapponian Spotlight is on Abby N. from ZCLT.
Where are you from and what brought you to Vegas?
A: I am originally from Iowa. I moved here about 7 years ago, about 6 months after my sister moved here. My plan was to go to school for Film Editing. I have not yet gone to school but I still intend to learn since I love editing! I was lucky enough to find Zappos about 2 years after I moved out here and it is an amazing place to work.
What are 3 fun facts about you?
A: I have 2 cats, Norm and Joon. My favorite condiment is ketchup, and I love Michael McDonald!
You’ve been given access to a time machine. Where and when would you travel to?
A: I would travel back to 1969 to go to Woodstock and live through the 1970s! It was definitely the most amazing time in music (in my opinion).
Name 3 things that you never leave home without and why.
A: My clothes, my wallet and my sense of humor. It is important to not take anything too seriously.
What is your favorite thing about working at Zappos?
A: A large majority of my friends work here. It is pretty awesome considering that I came to Zappos and only knowing one person that worked here.
What is your favorite core value?
A: Pursue Growth and Learning. This core value always tells me to constantly keep bettering myself and to accept everything in life as it is a giant learning experience.
Our Zappos Wishez Fairies granted another wish! This time, the recipient was Rockne H. from our ZCLT team. Rockne loves our Zappos KY family so much, he put in a wish to go to the KY Holiday Party this year.
With a wave of a fairy wand, and a couple of generous Zapponians, Rockne got his wish!