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Zappos iOS 2.9 0 App Release

Today, Zappos is happy to release the latest update to its Zappos app for iOS (iPhone®, iPad® and iPod®): Version 2.9.0, which offers some exciting improvements to the Zappos shopping experience on a phone or tablet. 

Customer Account Improvements

We’ve continued to renovate our user account information and the latest update increases a user’s control of his or her account. 

In addition to being able to modify saved billing information and saved shipping address information, users can also modify their account password. We’ve also added the ability to set a primary billing information and shipping address for faster checkout!

Once a primary billing and address are set and verified, Zappos shoppers can use “EXPRESS” checkout to skip the selection process and go directly to the “Submit My Order” screen. If the purchase is a gift, users will see another added bonus: we’ve added personalized gift messages as an option in the checkout process. 

We’ve always considered the detailed order history within Zappos mobile apps a key differentiator. The “My Account” section features each shopper’s entire Zappos purchase history, accurate order status information, visual live order tracking and access to our easy return process.

We put a cherry on top with 2.9.0 by adding product images to order numbers on the order history page so it’s easy to tell which order is which. Tap the product image to see the other items in the order.

iPad Order Summary Screen

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iPhone Order Summary Screen

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We’ve also made the checkout experience more intuitive by detecting out-of-stock items in the shopping cart before the checkout process begins. If the item requested is out of stock, shoppers can move that item to their favorites and we’ll notify them with a push notification when it’s back in stock.

Browsing and Searching for Products

One of the best parts of the Zappos app is the fun and ease of finding the products you’re looking for. We’ve already got streamlined category navigation, powerful search as well as easy access to recent and saved searches right from the search entry field.

With this update, we’ve taken our powerful sort and filter options a step further: users can now exclude brands, specific styles, colors (and more!) they don’t want to see results for. For example, if you want to see every new blouse but hate the colors red and orange, you can just filter red and orange items out. So much easier than selecting every single color other than red or orange, right?

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iPhone Negative Filtering

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Cats, Dogs, Robots and Zappos Flair

Zappos isn’t just known for its unmatched customer service, wide catalogue selection, detailed product information and high definition images and videos. It’s also the market leader in quirkiness! This undervalued metric is something Zappos prides itself on and we’ve taken our “quirks” a step further with the ability for the user to choose their own “flair”!

An early Zappos feature, putting an item in a cart triggered a cat animation on the screen. Now, users can choose between cats, dogs and robots or a combination of them to add their own flair!  For added fun, try shaking your iPad while on the Zappos App home screen, and see what happens next!

iPad App Flair Settings

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iPhone App Flair Settings      

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Download the latest version of the Zappos app from the Apple® app store today!

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Now Available: ZN Hollywood Glam Issue!

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The third issue of ZN now available for FREE on the iTunes store for your iPad. This latest issue pays tribute to the glitz and glamour of Tinseltown.

Check it out and tell us what you think! We love to hear all your feedback and ideas. Follow us on Twitter: @Zappos_ZN

Click HERE to see a short video of ZN in action.

*Stay tuned for the 4th ZN issue where we welcome in summertime in all its fun and stylish splendor!

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Now Available: ZN January Issue

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It’s that time again! The January issue of ZN is now available for FREE on iTunes for the iPad. For this latest issue, we’re sharing tons of fit and fabulous ideas to get your new year started off right.

Check it out and tell us what you think! We love to hear all your feedback and ideas. Follow us on Twitter: @Zappos_ZN

Click HERE to see a short video of ZN in action.

*Stay tuned for the February issue—it’s going to be a very glamorous one!

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Now Available: ZN Issue 1

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The very first issue of ZN, our monthly digital style magazine, is finally available in the iTunes store for free download!

The December issue is all about winter style, holiday gifting, travel and more. You can browse stylists' picks, read articles, get helpful style tips and shop directly on the app.

Check it out today and tell your friends! We’d also love to hear your feedback. You can follow the ZN team on Twitter: @Zappos_Zn

Click HERE to see a short video of ZN in action.

Stay tuned for the next issue in mid January!

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Coming Soon: ZN for iPad

It’s almost here! Zappos Now (ZN for short), is the brand new digital magazine iPad® app that is dedicated to style.

Browse through style editorial spreads, read articles about fashion, gifting, travel and much more. And of course, since we’re Zappos and all, we’ve made it super easy for you to shop all featured items directly on the ZN app! ZN readers also enjoy our fast and FREE next business day shipping, free and easy return shipping, 365-day return policy and our world-class 24/7 customer service with every order. (Whew! That was a mouthful!)

The ZN app will be available for free download in the iTunes AppStore in early December. Stay tuned for more details!

Zappos.com IOS Updates!

Hi folks! We've been keeping busy here in the mobile team and wanted to feature our most recent 2.2 release because it has quite a few enhancements that make this a pretty awesome release for both our iPhone and iPad app. The first thing you'll notice when you download the updated 2.2 release from the App Store is an updated homescreen on the iPhone. We've added some of the look of the regular Zappos.com website, added quicker category browsing and simplified things a bit overall. You'll also notice that when you login we'll recognize that you're a VIP!

As you start searching and filtering, you'll find that more categories and relevant subcategories are available to you than before. This should make finding what you're looking for much easier. Once you've found that product, take a look at our images and we've included high-res images where you can pinch and zoom to get a better look. Finally, if you want to share this product, we're leveraging iOS 5's native Twitter integration to allow you to tweet an image and link to the product you're viewing (additionally you can share via email or text message).

Definitely a cool release, so what are you waiting for? Get the newest Zappos iPad app HERE! :)

Here's Nolan O'Brien, a mobile engineer on our team, to go over the features in this quick video:

Sincerely,

Alex Kirmse - Mobile Team

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Shop From Your iPhone and iPad

That's right. Thanks to the combined efforts of multiple departments within Zappos tech, users of the Apple iPad and iPhone can shop at Zappos.com anytime and from anywhere.

To get started a customer just needs to download the fee app from the iTunes app store and start shopping. The customer will see the familiar brand styling and identical catalogue to our "regular" site. In addition, the mobile application adds some extra functionality not found on the website. For example, users on the mobile app can simply tap, pinch and swipe to easily navigate the storefront. And thanks to the great work of our API team, customers can shop with confidence, as the app even offers secure transactions.

So far, iTunes has served up 70,000 downloads of the free Zappos Mobile App, we've had a near-constant 4 star rating, and we were even highlighted in Apple's featured shopping Apps section!

Each app required close to 10 weeks to complete. Development required the bulk of the time at close to 6 weeks. This is a remarkably efficient turnaround based on the complexity of the application and relative unfamiliarity tech had with the format. The most interesting hurdle that they had to overcome was that the team couldn't view the complete app until the very end when all the various components are included. At that point, it was a mad dash to put the final touches on the app, get all the QA done, and release the app to the public.

The team that brought Zappos.com to our adoring and tech savvy public is comprised of all-stars from various departments. The UX team designed the customer-friendly look and feel. The DEV team provided the underlying code to support this highly-functional app while the QA team kept everyone honest by making sure no "bugs' made it to the final app. Special thanks also to the CLT for fielding customer support inquiries and keeping our customers happy. Finally, the Product/Program Management team wrangled all of these teams into one cohesive, efficient and creative whole. We've all been busy working on various projects, and it's been humbling to see these teams come together to take advantage of this evolving segment of the market.

Next up, will be the development of apps for the Android and Chrome OS. Like all projects that we get passionate about, the team will also constantly tweak, update and improve the current apps. Feel free to stop by and say hi to the team! They're sequestered in the Penn and Teller room in building 2290!

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Zappos.com iPad App is Live!

The Mobile Development Team has been working long and hard to deliver an iPad app worthy of the Zappos Family name. We've been playing with it all day, and we really like what happens when you shake it while it's on the homepage (go ahead, give it a try!).

Ray Morgan from Zappos IP, Inc. tells us more.

If you have any feedback, please comment below.

Here's the link to download it onto your iPad today!

http://itunes.apple.com/us/app/zappos-mobile/id392988420?mt=8