View 42554403's profile

Holiday Helpers!

zappos culture, tony hsieh, fred mosler, zclt, zappos customer service, deliver WOW through service, powered by service, zapponians, zappos holiday helpers, holiday helpers, zappos call center, zappos customer loyalty, zappos customer loyalty team, zappos customer service center,holidays,holiday spirit

Like Santa's little helpers, but better!

Our number one core value here in the Zappos Family is “Deliver WOW through service”. Delivering excellent customer service is really at the core of everything we do. That’s why our long-standing tradition of Holiday Helpers is still going strong.

Every holiday season, when our call volumes reach their highest levels of the year, every Zappos employee from every department is asked to jump on the phones for a few hours to help out our ZCLT team.

So, if you call our customer service number during the holiday season, there’s a chance you could get our CEO Tony Hsieh on the line! We all look forward to helping your holiday shopping experience be the best one yet.

View 42554403's profile

Customer Service Week Recap

zapponians,zappos family,zappos culture,zappos customer loyalty team,zclt,zappos customer service,zappos customer service center,customer service week,customer service at zappos,zappos hq,

Clockwise: Holly from ZCLT smiles for the camera, Steven AKA Superman, Zappos Hero marshmallow pops (yum!), Rob, Director of ZCLT, fights ghosts with the Stay Puft marshmallow man!

To say thanks our wonderful Zappos Customer Loyalty Team (ZCLT), the Zappos family has been celebrating Customer Service Week all week long. Our wonderful PEACE team planned tons of fun events throughout the week, including a photo booth, hero parades, goodie giveaways, cash cube, free lunch day, root beer float day, and more!

zapponians,zappos family,zappos culture,zappos customer loyalty team,zclt,zappos customer service,zappos customer service center,customer service week,customer service at zappos,zappos hq,

zapponians,zappos family,zappos culture,zappos customer loyalty team,zclt,zappos customer service,zappos customer service center,customer service week,customer service at zappos,zappos hq,

zapponians,zappos family,zappos culture,zappos customer loyalty team,zclt,zappos customer service,zappos customer service center,customer service week,customer service at zappos,zappos hq,