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Zappos Headquarters wins TOBY Award, Inc. is pleased to announce that its LEED Gold certified downtown Las Vegas campus won BOMA Nevada’s “The Outstanding Building of the Year” (TOBY) Award in the Office Building 250,000-499,999 sq. ft. category. 

The Zappos campus operations team was presented with the award at the TOBY Awards Gala on November 8th The TOBY Awards are the most prestigious and comprehensive programs of its kind in the commercial real estate industry recognizing quality in buildings and rewarding excellence in building management.  Since opening for business in October 2013, the Zappos headquarters earned its LEED Gold certification in May 2014 and was also named the “#4 Most Impressive Office in the World” by Bloomberg.

About BOMA:

BOMA Nevada is a federated member of Building Owners and Managers Association - an international association with more than 18,000+ members worldwide for commercial property and facility managers.  

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Zappos Campus Sneak Peak!

Zappos will be moving downtown this fall and we just couldn't wait to show you our new home. Take a look at this video for a sneak peek of our new digs!

NEW Space-Age Chairs for the Zappos Campus!

We’re rolling out (literally!) our new, state-of-the-art office chairs here in the Zappos Campus and we’ve made a little infomercial to show off its mind-blowing features. Ergonomics have never been so cool!

Campus Development - City Hall Demolition Begins

City Hall Demolition

This week we officially started the hard demolition of 400 Stewart Street (the former Las Vegas City Hall) in our march towards our new downtown Las Vegas HQ Campus.

Our plan is to complete demolition, mostly of the interior of the building, within the next 90 days. During that time we'll continue to work with the awesome Zappos Family to design our new HQ workspace. By October 2013, we'll be calling it home!

And yes, the really are going to drive that Bobcat into the building and destroy walls.

City Hall Demolition City Hall Demolition Hallway

Out with Old City Hall, In with the New Zappos Campus!

A couple of weeks ago, a few Zapponians were invited to start demolition on the old Las Vegas City Hall building on 400 East Stewart. What better way to kick off the construction of our new campus than by starting with Mayor Goodman's old office?

Move over Old City Hall! Zappos is moving in to the neighborhood!

City Hall Update

It's been a little over a year since we first announced our plans to relocate downtown. In a somewhat complicated deal, we announced a year ago that we were partnering with Resort Gaming Group (RGG). RGG will purchase the current Las Vegas City Hall and act as our landlord, and we will be leasing our future office space (City Hall) from RGG

Recently we passed a major milestone towards our goal of being in our new home by late 2013, and we're issuing a joint press release today announcing it. The press release is below.

The short version is that we've finalized the terms of the lease with RGG and are moving forward, full steam ahead, to collaboratively design our new campus with input from all of you as well as our new downtown community. Look for more details about our new campus in early 2012!

If you have any questions or need help locating a lost unicorn (newborns are smaller than sea monkeys, so can be easily misplaced), please let me know!









LAS VEGAS, NV --- Representatives of Resort Gaming Group (RGG) and, Inc. (Zappos) announce today the finalization of terms on the lease agreement for the existing Las Vegas City Hall in downtown Las Vegas.  The City Hall building and surrounding property is planned to become the corporate headquarters for the Zappos Family of Companies in 2013. In November 2010, RGG announced plans to purchase Las Vegas City Hall to lease the site to Zappos. The 2010 agreement between RGG and Zappos allowed for 16 months to finalize lease terms. The negotiations were completed in 12 months, four months ahead of the deadline.


The lease execution is contingent upon passage of a modification to RGG’s development agreement with the city of Las Vegas.  The modifications to the agreement are necessary to conform to legal points in the lease between Zappos and City Hall LLC, a Donner company managed by RGG. The modifications are not monetary and do not result in increased risk to the city.  The amendment to the development agreement is expected to be on the January 18 city council agenda.


“Finalization of lease terms with Zappos is a significant step in bringing to fruition a pivotal transaction for the redevelopment of downtown Las Vegas,” said Andrew Donner, owner and founder of RGG. “My partners and I are humbled to be a part of something so special and are excited about the future of our great city.”


Ranked the #6 Best Place to Work in America by Fortune Magazine, the Zappos Family of Companies intends to relocate its corporate headquarters to the current Las Vegas City Hall site in late 2013, after completing building renovations. Zappos’ plans for the site include adapting the site to accommodate up to 2,000 employees. 



Established in 1999,, operated by Zappos Development, has quickly become the leading destination in online apparel and footwear sales by striving to provide shoppers with the best possible service and selection.  The Zappos Family generates gross merchandise sales exceeding $1 billion annually. currently showcases millions of products from over 1000 clothing and shoe brands., Inc. was recognized in 2009, 2010 and 2011 by FORTUNE MAGAZINE as one of the "100 BEST COMPANIES TO WORK FOR". is also proud to be rated ELITE by STELLAService and was named a J.D. Power 2011 Customer Service Champion, one of only 40 companies so named in the U.S. More information about the customer service philosophy, unique culture, and job openings can be found at More information about Zappos Insights and its business membership program can be found at  


About Resort Gaming Group

Resort Gaming Group is a Las Vegas, Nevada-based hospitality management and development company founded in 2002 and wholly-owned by Andrew Donner. Currently, RGG provides management and consulting services to full service restaurants, casino gaming operations and taverns. RGG is currently focused on building up its development arm, Urban Development Group, to accelerate the development of other downtown Las Vegas projects.

Secret Downtown Project

The following email was sent to Zappos Las Vegas employees yesterday:

As many of you know, Fred and I have been working on and talking about a secret project for the past year or so. The project had to remain secret because it involved a lot of complicated moving parts, the details of which would make its own interesting book one day.

Even though nothing is definite yet, we finally feel like we have enough of our ducks lined up to announce what we've been working on: The future Zappos campus!

The short version is that we hope to be able to move into the current Las Vegas City Hall location and adjacent expansion land downtown sometime in 2012 or 2013.

More details are in the joint press release that is going out today (see below), and I'll be sending out a separate email about Q&A meetings to give more color on everything as well as get everyone's ideas on what we'd like to see in a campus!

Stay tuned!




Zappos Eyes Downtown Las Vegas

Company Hopes To Relocate Headquarters To City Hall Site

In what would be a major economic boost,, Inc. is looking to relocate its corporate headquarters to downtown Las Vegas on the current City Hall site.

The Resort Gaming Group (RGG), wholly owned by founder and CEO Andrew Donner, made an unsolicited offer to the city of Las Vegas to buy the site and about seven surrounding acres earlier this year with the intent of developing it as a corporate campus for Zappos.

Such a move is expected to bring an initial 1,000 jobs into the downtown area. is a leader in on-line clothing and footwear sales by way of an unparalleled focus on customer service.  Zappos is known as having a fun and family-type culture with a focus on employee happiness. Highlighting Zappos' accomplishments is inclusion in Fortune Magazine's 100 Best Companies To Work For list for 2009 and 2010.

"This will be a game changer for Southern Nevada," said Mayor Oscar B. Goodman. "This move will bring about a critical mass of creative persons to the inner core of Las Vegas in addition to causing a significant shot in the arm for the economy and for new jobs."

City leaders have noted the importance of keeping local businesses excited about being in Las Vegas. "Having Zappos in the Las Vegas area is vital to diversifying our economy beyond gaming," said City Manager Betsy Fretwell. "This move will also encourage similar companies to look at Las Vegas as a potential site for corporate headquarters."

The city had already made plans to relocate City Hall to another downtown location with a timeline to vacate the current facility in 2012.  Zappos hoped to capitalize on the city's move, expressing an interest in being in a downtown environment with room to grow.  The current City Hall campus and nearby city-owned properties comprise approximately 17 acres.

"At Zappos, our number one priority is our company culture. Our belief is that if we get the culture right, most of the other stuff -- like delivering great customer service and building a long-term enduring brand and business -- will be a natural byproduct of our culture," said Tony Hsieh, CEO of, Inc. "Our proposed future downtown location will be a great urban environment that will help grow the cultures of both Zappos and Las Vegas."

Founded in the San Francisco Bay Area, Zappos first moved to the Las Vegas Valley in 2004.  At the time, the fast-growing start up brought 70 employees with it.

"Zappos is among the world's most successful, progressive and forward-thinking companies as created by its incredibly visionary leaders," said Donner. "To work in partnership with Tony Hsieh, Fred Mossler and the entire Zappos team has been both humbling and enlightening.  The company is committed to this 
project and more importantly, to reinvigorating downtown. The support of this caliber of business leader speaks volumes for our city.  We believe this project will have more impact on downtown revitalization than any other development to date."

The city had been in exclusive negotiations with The Cordish Companies to build an arena and entertainment district on the current City Hall site. City officials could not negotiate with any other potential developers unless Cordish was agreeable.  The city and Cordish agreed to move the arena/entertainment complex to Symphony Park, clearing the way for RGG to discuss the purchase of the City Hall site with city leaders.  A new exclusive negotiating agreement (ENA) with The Cordish Company was approved by the City Council on November 17.

The City Council must now consider the sale of the current City Hall site to RGG.  The item is scheduled to be on the council agenda of December 1. If approved, the parties will enter a due diligence period, meaning this would be the first step in seeing the deal come to fruition.  The transaction is expected to take several months to finalize and is expected to close by mid-2011.  Construction will begin as soon as the new City Hall is complete in the spring of 2012 and city workers have transitioned to the new facility.

"The economic uplift that will be created by Zappos' move to downtown will be significant," said Donner. "Zappos' corporate campus will elevate downtown, its profile, its vibe and its appeal to both locals and tourists alike."

Established in 1999,, operated by Zappos Development, Inc., has quickly become the leading destination in online apparel and footwear sales by striving to provide shoppers with the best possible service and selection.  The Zappos Family has gross merchandise sales exceeding $1 billion annually. currently showcases millions of products from over 1000 clothing and shoe brands., Inc. was recognized in 2009 and 2010 by FORTUNE MAGAZINE as one of the "100 BEST COMPANIES TO WORK FOR". More information about the customer service philosophy, unique culture, and job openings can be found at More information about Zappos Insights, Inc. and its business membership program can be found at

About Resort Gaming Group
Resort Gaming Group (RGG) is a Las Vegas, Nevada-based, regional hospitality management and development company founded in 2002 and privately owned by Andrew B. Donner. Currently, RGG provides management services to several businesses including gaming taverns, full-service restaurants, quick service restaurants, catering operations and casino gaming operations under the direction of President Keith E. Grossman. RGG is licensed by Nevada Gaming Control. RGG and its affiliates are partners in the redevelopment of the Lady Luck Casino and Hotel. The newly renovated hotel casino is expected to open under a new name in fall 2012 along with many new food, bar, club and retail venues in the exciting, new 3rd Street District.  RGG and its affiliates are also developing approximately 100,000 square feet of retail, food, beverage and convention space surrounding The Mob 
Museum, which is expected to open fall 2011.