At Zappos.com, we love to create unexpected stories that surprise and delight people going about their everyday activities.
On the busiest travel day of the year, the day before Thanksgiving, we decided to bring some of that special, unexpected surprise to travelers in Houston, TX.
We wrapped a baggage belt with prizes, and turned the baggage claim area - one of the most dreaded places for travelers - into a game show.
Introducing the Zappos Baggage Claim Game. #TravelHappy!