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The Osprey & Big Agnes Campout

Springtime in the Las Vegas Valley is a short but very enjoyable time of the year for camping. Around here, we take great advantage of the great weather with camping, hiking or any other excuse we can find to get outdoors in our local parks like Valley of Fire and Red Rock Conservation Area.

big agnes, camping, camping gear, great outdoors, hiking, osprey, zapponians, zappos culture, zappos family, zappos outdoor

Last week, a handful of outdoor enthusiasts were invited by Osprey and Big Agnes to attend the Annual Retail Community Campout. Employees of Zappos.com, REI and Desert Rock Sports got together to hang out, talk shop, test out some new gear by Big Agnes and Osprey and most importantly, enjoy the beautiful weather and scenery.  This year, the event was held at Red Rock Canyon National Conservation area, located about 25 miles west of the Zappos HQ.  
 
If you grew up camping with department store camping gear like myself and have been out of the game for a while, you will be blown away by the quality, craftsmanship and ease of setup/teardown that is the epitome of Big Agnes gear. Osprey, purveyors of high quality packs and travel gear, celebrates their 40 year anniversary and was one of the first to introduce breathable mesh in their line of packs over 35 years ago.
 
On behalf of the outdoor enthusiasts at Zappos HQ, we would like to thank Steve and Mitch from Osprey and Big Agnes, as well as everyone else who attended. While there is no substitute for world-class outdoor equipment, it’s really about the people you camp with that make it a memorable experience.
 
Here’s a highlight reel of last year’s event at Valley of Fire, a mere 51 miles from Downtown Las Vegas.

 
On a Side note, in the summer Months we enjoy Mt. Charleston for hiking and camping, which is a 45-minute drive from the office! This just goes to prove that Las Vegas is WAY more than just The Strip!

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Zappos Earns LEED Gold Certification

Hi friends!

The Zappos LEAF team wanted to share with you this very exciting press release that was issued last week! We are so proud to have earned LEED Gold certification for the new Zappos Las Vegas headquarters! A heart felt THANK YOU to all of our consultants, architects, contractors, project managers, and Zappos leaders that made this certification a reality!

 Zappos Las Vegas Headquarters, Zappos LEED Gold Certification, Zappos Downtown Las Vegas, Zappos HQ, Zappos Campus, LEED Certified workplace, LEED Gold Certified office, sustainable workplaces, U.S. Green Building Council, Zappos Downtown Las Vegas Headquarters, Zapponians, Zappos Employees, Zappos Sustainability efforts,

Las Vegas, NV – May 15, 2014 – Zappos.com, Inc., a leading destination in online apparel and footwear sales, is proud to announce that it has been awarded LEED® Gold certification for New Construction and Major Renovation, developed by the U.S. Green Building Council (USGBC). The LEED (Leadership in Energy and Environmental Design) Green Building Rating System is also internationally accepted as the standard for design, construction, and operation of high performance “green” buildings. The LEED system promotes a holistic approach to sustainability by recognizing five areas of human environmental health: sustainable site development, water efficiency, energy efficiency, materials selection and indoor environmental quality.

Zappos earned LEED Gold for New Construction and Major Renovation by renovating the 300,000 square foot Las Vegas City Hall; a staple of the downtown skyline. The Zappos headquarters relocated from Henderson, Nevada in October 2013 in order to blend Zappos’s unique culture of customer service with that of the urban Las Vegas community, while also considering the environmental impact of Zappos’s presence in the southwest.

The project was awarded points toward LEED Gold certification in the following ways:

  • A 25% reduction in energy use against the baseline consumption
  • Landscape irrigation and domestic water fixture improvements yielding a 57% reduction in water consumption against the baseline consumption
  • More than 20,000 yards of low-emitting, C2C certified Shaw EcoWorx carpeting, which contains 44.4% recycled content
  • A waste management plan during construction that led to over a 75% total waste diversion rate
  • 48 preferred parking spaces for Low Emitting and Fuel Efficient (LEFE) vehicles, as well as four electric car charging stations
  • A lighting power density (LPD) of 0.57 Watts per square foot—nearly half the average office LPD of 1.0 Watt per square foot
  • Allocation of less than 100 square feet per employee, therefore less energy used per square foot per employee (kWh/ ft2/employee)
  • Enhanced Commissioning (Cx) to verify that systems operate according to planned requirements (typically yields 5-16% additional improvements in efficiency)
  • Herman Miller furniture in workspaces and conference rooms comprised of total pre-and post-consumer recycled content ranging between 24 and 67%

In September and October of 2013, Zappos smoothly transitioned 1,500 employees to the newly renovated, 300,000 square foot headquarters over a period of 40 days. Brad Tomm, senior manager of campus operations and sustainability, managed logistics for the move and also spearheaded the campaign for LEED certification with the assistance of The Cadmus Group, a social good consulting firm. “We are excited and humbled to have earned this prestigious certification for our new headquarters. The benefits of building to LEED standards will be enjoyed by our Zappos family, the community, and the environment”, said Tomm.

Check out more awesome news from LEAF on Twitter: @ZapposLEAF and on Instagram: @Zappos_leaf

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Inside the Photo Studio: Lucas

Take a peak "Inside the Photo Studio" at Zappos.com and see what we are all about! Each month we  profile a different member of our team to give you a snapshot of his/her day-to-day as we get your favorite products up on the site.

This month's feature is on Zappos Studio Manager, Lucas.

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Inside the Photo Studio: April T.

Take a peek "Inside the Photo Studio" at Zappos.com and see what we are all about! Each month we  profile a different member of our team to give you a snapshot of his/her day-to-day as we get your favorite products up on the site.

This month's feature is on Junior QA, April!

Recruiter Spotlight: Althea, @InsideZappos Tech Ambassador

@InsideZappos, Zappos Careers, zappos jobs, Zappos Recruiters, Zappos Recruiting, zappos core values, Zappos Downtown Las Vegas, Zappos Technical Recruiter, Zappos Tech, #InsideZappos,Zapponians, Zappos Culture, Zappos employees, If you’d told me a year ago that I’d be living in Las Vegas and working for Zappos as a technical recruiter, I would have probably laughed and muttered under my breath that “YOU’RE CRAZY.” Truth be told, as I sit here and write this, I still can’t believe that this is my reality. You see, I’ve always been a bit of a free spirit at heart with a sense of wanderlust and big dreams for my life and I’d even refer to one of my favorite quotes – “Fate loves the fearless” – as my mantra. However, it wasn’t until last fall that I really started embodying my wanderlust and fearless spirit. The day I actually boarded my flight from San Francisco to Las Vegas to interview with Zappos is when my fearless spirit ignited.
 
Even though I’ve only been with Zappos a little over 5 months, my serendipitous collision with this company started in the small town of Chico, CA almost twelve years ago when I was attending college and working full time at a women’s boutique downtown in customer service. I worked long hours putting together amazing outfits for the locals and one day, as I was walking to work, I noticed a new store a few doors down from us opening up--ZAPPOS. “Hmmm… funny name,” I thought to myself. I peered inside the window and noticed an amazing selection of shoes. This will be the perfect place to send all my customers to complete their outfits!

I was startled as a sales associate came outside of the store and greeted me and coaxed me in. She explained the Zappos business model and how they mostly sold shoes online and if there was any time they didn’t have a shoe size in the store stock, they could order it and have it the next day. “WOW,” I thought to myself. This seems like a crazy idea. Shoes, online? Next day shipping? So began my intrigue with this Zappos company.
 
I loved having them as neighbors, and then one day, I noticed a sign that they would be closing. I immediately ran inside to protest this. “Everyone here loves Zappos… what is going on?!,” I asked. The employees explained that actually, business was amazing – so amazing that the strategy to move the company to a full eCommerce site was what they were about to embark upon, as well as move the company and employees to Las Vegas. I was shocked. What a big risk. “You guys are CRAZY…,” I muttered under my breath. I wished them well and it truly was a sad day when they closed their doors in our small little town.
 
Over the last 12 years, I continued to follow Zappos in the news (as well as buy shoes from them) and admired the culture, the technology and Tony Hsieh’s vision from afar. Fast forward to fall of last year. I was needing a new challenge after spending the last eight years in San Francisco. The moment I boarded that plane for my interview, my life was forever changed. Everything I observed over the years was living and breathing in Downtown Las Vegas. The campus was alive with passionate people, the culture was really everything you hear it is and everyone is truly a family.
 
As a technical recruiter for Zappos, I am fortunate to work alongside the tech teams that are working on the CRAZY ideas and innovations that continue to set us apart from any other eCommerce company. I think of myself as more of a storyteller than a recruiter, as I get to share stories of our amazing company and culture with candidates starting their journey with us.
 
This was the career opportunity fate was telling me to take… and to be fearless. So when I told everyone I was moving to Las Vegas to work for Zappos, I started getting the “you’re CRAZY” comments from friends and family. But that’s the thing… the best ideas, the best business moves, the best adventures are the CRAZY ones.

Zappos Garage Lighting Retrofit

Here’s a story to brighten your day! ;) On May 29th, we completed a retrofit of the Zappos South Garage’s lighting by replacing the old, yellow high-pressure sodium (HPS) fixtures with bright white, energy-efficient induction lighting fixtures. The Zappos garage is quite large and offers parking for more than 600 cars.

Zappos Sustainability, Zappos Sustainability efforts, Zappos Downtown Las Vegas Campus, Zappos HQ, Zapponians, Zappos Office, Zappos Culture, Zappos LEAF, Zappos LEED®-Gold Certified Building

Garage lighting retrofit projects are the ultimate low-hanging fruit in the sustainability world. In addition to providing superior illumination, the Zappos retrofit is projected to reduce the annual energy consumption of the garage by two thirds! That’s 323,000 kWh/year; the equivalent of roughly 25 homes and a reduction of 223 metric tons of CO2e emissions.

Induction lighting is really cool and dates back more than a century to when Nikola Tesla advanced the technology in the 1890s. Induction is unique because the power required to generate light is transferred from outside the lamp envelope to the gas inside via an electric or magnetic field. Benefits of induction include long life spans, low heat output and excellent color. The Zappos induction lamps are even more advanced. The lamps have two brightness levels, dimming controls, daylight sensors and occupancy sensors – reducing the “ON” hours and saving even more energy!

Check out more awesome news from LEAF at Zappos.com/LEED, Twitter: @ZapposLEAF and on Instagram: @Zappos_leaf       

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Loving Your Job

If you are just doing what you love, you are doing it wrong!
 
Okay, I apologize, that was kind of for shock value, but please let me explain it a little more by sharing my journey with you. A long time ago, I heard about the Confucius saying, “Choose a job you love, and you will never have to work a day in your life.” So I thought that if someone paid me to do what I love (programming), I would have a job I loved. Do what you love. Simple, right? Wrong!
 
Just 1 of the 7
Wrong because I have experienced first-hand what it feels like to hate doing what you love. The first time it happened, I convinced myself it was because of the pay and the outdated technology. Surely, if I found a job with better pay and newer technologies, I would love it!

Inside Zappos, Zappos Culture, Zappos Core Values, Zapponians, Zappos Insider, Zappos Insider program, loving your job, Zappos jobs, Zappos careers, Jobs at Zappos, Zappos Employees, Zappos HQ, The second time it happened, it left me frustrated and made me question whether I truly loved coding. How is it possible to hate two different jobs that paid me to do what I thought I loved? I talked to some of my friends and realized I wasn’t alone. In fact, according to Gallup, “70% of American workers are ‘not engaged’ or ‘actively disengaged’.” Why are 7 out of 10 Americans not engaged? More importantly, how could I be one of the other three?
 
Not Even Zappos
Moving on, I decided to apply for a job at Zappos because of their culture. I figured, if I didn’t love working there, I probably didn’t truly love software engineering. I was pretty excited to get an offer from them to work on their Enterprise Data Warehouse team. I learned quite a bit on that team and worked with some really smart people, but still, I didn’t love what I was doing. Not even at Zappos! 
 
Serendipity and Culture
I didn’t hate working at Zappos, but I didn’t love it either. I found that I enjoyed collaborating with fellow Zapponians and also liked the culture, but the work didn’t speak to me. I tried many different things working on various projects, then one day it clicked. Many random events led to me focusing all my efforts to quantify “culture” at Zappos, but how the heck does one measure culture? 
 
Relationships
The question really piqued my interest. I started working with a small group of people who asked themselves the same question. Going into it, I had no idea how we would measure culture. Thankfully, I was working with some pretty smart people and they knew where to look first. We started by asking Zapponians “why do you like working at Zappos?” The overwhelming response was other Zapponians, more specifically the relationships that they had within Zappos. Furthermore, we dug a little deeper, did some research, and found that there are actually three types of relationships that people have at work.

  1. The relationship you have with other people in your company.
  2. The relationship you have with your company and its higher purpose.
  3. The relationship you have with yourself and your passion.

That’s great, relationships and culture, so what? What do relationships have to do with loving your job?
 
Finding Love
While trying to quantify culture, I really started enjoying my job. In fact, I came to love my job. Amazingly, it wasn’t just the coding that I enjoyed, I began to like doing things I normally dreaded. Things like reading lengthy research papers, giving presentations, sifting through spreadsheets…I loved all of it! Looking back, I realized the problem was that I spent way too much time looking for a job based on “what” I would be doing. When I should have been thinking about “who” I would be doing it with and “why” I would be doing it. Uh duh, or ah ha!
 
The 4 Ps
To summarize what I learned, I have distilled “loving your job” into 4 P’s and some related questions. I would be lying if I said this is the end-all-be-all of finding a job you love, but it would have helped me get there sooner.

  1. People: does the company create a trust-building environment?
  2. Purpose: what is the company’s higher purpose?
  3. Passion: does the company’s purpose speak to you? Or, does the company help you understand yourself by creating a space for you to explore and get meaningful feedback?
  4. Power: does the company allow you to contribute to its higher purpose by doing what you love with people you trust?

What questions do you consider during interviews?
 
The Zappos Insider Program
We believe that you shouldn’t wait to create the first two relationships (people and purpose). We believe that before you even start at Zappos, you should know the people that you will be working with and what we are all about. We also want to get to know you and see where your passions align with ours. This is why we have created the Zappos Insider program. We want to help you answer questions like:

  • Will I be working with like-minded people?
  • Will I be working with people I can trust?
  • What is the company’s higher purpose?
  • Am I passionate about the higher purpose?
  • Will I be able to contribute to the purpose?

Still Learning
So does Zappos have the “secret sauce” all figured out? Nope. We are still experimenting and learning how to make Zappos a place people love to “work”.

Help us learn more quickly by sharing your experiences with jobs that you have loved! Leave a comment below OR tweet us: @insidezappos!

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Recruiter Spotlight: Meli, This Week's @InsideZappos Social VIP

#InsideZappos, inside zappos, zapponian spotlight, zapponians, Zappos Careers, zappos core values, zappos culture, zappos employees, Zappos HR, zappos jobs, Zappos Recruiter Spotlight, Zappos Recruiters, Zappos Recruiting, zappos techGrowing up in Santa Fe, NM, I was always surrounded by culture and tradition. Although it was a small town, I always found something fun to do. I played softball, basketball, ran track, worked on my car, had a whole collection of animals, and played video games until the sun came up. My very favorite thing about this community was that everyone knew each other and it was very much like one big extended family. That small town feeling never escaped me.

Fast forward to 2007. Driving through Winslow, AZ, my grandmother couldn’t help but belt out the lyrics to that once so popular Eagles song. We were headed for Vegas to join our family for a reunion. Little did I know that the universe had something else in store for me and my life was about to change forever. I met my now husband of six years during that trip. He swept me off my feet and we had an instant connection. Living so far apart I never thought something so short would turn in to very much but a few months later, we decided to try to make things work and the rest was history. That is where my adventure in Las Vegas began.

For the next 5 years, I worked to become an HOA Manager.  I enjoyed working with the communities and helping the residents but never truly loved what I was doing. I knew I needed a change and luckily a friend and co-worker told me a little about Zappos. My first thought was “They get to wear pajamas to work and they believe in unicorns… Say what?!?! Zappos, where have you been all my life?”

I couldn’t help but explore all that Zappos had to offer and before long, I decided to take the plunge and apply. In August 2012, I started at Zappos as a Customer Loyalty Team (call center) member. I loved it! Coming to work was no longer a chore and I could wear a tutu to boot! If only I had found Zappos sooner.

I loved the culture, people, events, customers, service, charity work, and everything else that was Zappos. It meant so much to me that I decided I wanted to take my newfound passion to the next level. I progressed to the Scheduling Team and, with the help of my leads, was able to map out some goals for myself and start planning my career path.

My next move was applying for a temporary position called a Z’Apprenticeship as a Recruiting Assistant. During my interviews, the team was tough and asked me some off-the-wall questions to make sure I was the right piece to their jigsaw puzzle. As a final round, I was invited to happy hour with the whole team. It was at that moment that I knew I had found my calling.

I was lucky enough to be offered the position and asked to take on my role permanently a few months later. Since then, I have never stopped learning or falling in love with what I do and my work is a great joy in my life. The best part is working with our candidates and Zappos Insiders. Each day, I get to help people that hold that same passion and drive as I do and watch them become amazing contributors to the Zappos culture. What more could I ask for?

I don’t know what the future holds or where my Journey at Zappos may take me from here, but I am definitely enjoying the ride. I love that I was able to find the things that mattered to me the most growing up, in a company that I want to grow old with. Culture, community, family and a lot of shenanigans. Yep, I am home!