- Username: chen
I received one pair of gray UGG, two shoe label is SIZE 7, but one of them than the other one, it is not know how it is, these shoes from zappos.com, I asked the customer service you they did not give me a satisfactory answer, so I consulted the official UGG website, want to give me a reasonable explanation. Because I am Chinese, shoes sent to the United States, almost the same needs and the price of shipping the shoes. Now, I leave these shoes, but hopes to have compensation. Do not know the problem is UGG's responsibility or the responsibility of zappos?