475431723's picture
  • Username: chen
  • I received one pair of gray UGG, two shoe label is SIZE 7, but one of them than the other one, it is not know how it is, these shoes from, I asked the customer service you they did not give me a satisfactory answer, so I consulted the official UGG website, want to give me a reasonable explanation. Because I am Chinese, shoes sent to the United States, almost the same needs and the price of shipping the shoes. Now, I leave these shoes, but hopes to have compensation. Do not know the problem is UGG's responsibility or the responsibility of zappos?